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-People/Staff very friendly and breakfast great. -Engine noise all night, couldn't sleep at all...so no good. Dont' know if this was the lift noise or what it was..., didn't sleep the whole night.-Internet conection really weak....gets disconected all the time.-If you go there with the idea of going to an SPA, just forget it. There is just sauna and turkish bath which for me is not an SPA. No treatments like wraps or what so ever...Wanted a back massage and finally the lady did what she wanted, body massage, which is not bad but not great and anyway not what i was looking for.
I was delighted by the helpful and friendly attitude of the staff
Nice breakfast... very helpful receiptioinst named AnnaMarie
What a find! We thought everything was perfect! We stayed 2 nights. Room was good size and comfortable. Modern coffee maker in room, along with stocked mini fridge. Beds were very comfortable with individual duvets. Parking convenient (12 euro/night), breakfast was plentiful with many offerings, and above all, service was impecable. Friendly, courteous and responsive. Beautifully decorated, clean and new. I've stayed in 5 stars that weren't this nice! One added bonus was the large window in the shower overlooking the beds, had electronic shades between the glass for privacy and there were heat lamps and towel warmers in the bathroom. Thick plush towels, granite. Very high finishes and high quality. We will definitely stay here again! Could have used another pillow. We arrived very late both nights back and crashed into bed. Kept meaning to ask for another pillow, but it was so late, we were just too tired. The pillows are either down or something like it, so they are very flat when you put your head down.
Hotel staff was wonderful and friendly. I was only in this hotel for 3 nights. One day I walked into the hotel lobby and was greeted by name by the staff at the hotel. I had problems getting my wireless to work in my room and one of the staff came up to my room to help me. Staff always friendly!
the room was clean, warm and the breakfast was excellent
Very accommodating, nice friendly bar, ability to conduct meetings in public area.Quiet and very civil. English well spoken by all. Hotel restaurant , overbearing and pretentious service not matching the food quality.
clean adn cosy Was a bit more pricey than I hoped to pay, but there was limited availaibilty in the area so that was just the way it was
Comfort, quakity of accommodation and meals, good customer service at all times
Excellent breakfast and sauna. Not good clean of room.
Staff were very helpful. The restaurant was frequented by annoying insects (e.g. flies). The staff explained that this happens in spring time.
Real luxury hotel with good restaurant and very friendly staff, nice view of the mountains. Good swimming pool and spa.
The Alpenhof hotel is a great hotel set in lovely countryside and close to most of the main attractions in southwest Baveria. The hotel staff were very helpful and wellcoming, we were offered a glass of champagne on arrival which was very welcome. The hotel has two good restaurants , 1 mitchellin rated but the local town of Murnau offers several other restaurants. There was a small minibar of beer and soft drinks included in the room price. The spar facilities are excellent, indeed the best I have seen in a hotel. So if you are looking for a relaxing break with a touch of luxury this is a hotel worth considering. The beds are very firm and not the type of luxury beds you would expect from a 5star hotel
Dear Madams and sirs, I would like to thank you for your kindness and understanding. Indeed my stay at your hotel has been beyond delightful and very relaxing which helped me a lot facing the situation that is now occurring. You have made my stay here in Murnau very pleasant and much easier. Furthermore i spent a wonderful new year thanks to your manager and his team. Last but not least, i would like to stress on the fact that your hotel is very comforting and well organized. It has top quality service and it has been a very welcoming place. I look forward to my next stay in your hotel. Yours sincerely, Mr. Salem Al Zaabi
The spa facilities are excellent
The friendlyness of staff and the surroundings. Clearly this hotel does not meet the standards of SLH: it is neither small nor luxury. The furniture and decoration in the room and in the restaurant/lobby is old fashioned and used. The swimming pool has not been redone for ages. This hotel urgently needs to be refurbished and modernised. Overpriced!
Great location directly on Starnberger See - a beautiful spot. Located in Leoni which is, thankfully, away from Starnberg itself - a little quieter if you really want to enjoy the location, but only a 7 min drive if you need to go there. Beautiful surrounds and walks - perfect for wandering, relaxing, bike riding etc.
Location on the Starnberger See was superb with a ferry pier next to the hotel, making it ideal for a long walk and a ferry back. Even though our room did not have a view of the lake it was comfortable and well equipped. The restaurant menu was original and varied and the food of high quality. The terrace on the lakeside is great both for summer meals or drinks. Free parking was a bonus.
The view 1-When I arrive to the hotel the give me a room without a lake viow and I asked them to give me a room with a lake viow same the Picture that I reserved in booking.com ,but the hotel told me I have to paid 20 euro extra for that...!! 2-The hotel staff never smiling ..!! 3- the breekfast was very bad.....4-hotel staff was unhelpful and they dont care for guests
The biggest advantage of the hotel is the location itself. Quite, relaxing place, directly located at the lake with a stunning view to the Alps if the weather is nice. At the breakfast buffet there was not as much variety as you expect in a 4 star hotel.
Excellent location at Berg. Very good breakfast and restaurant although a bit overpriced. Free wi-fi. Very clean rooms and the hotel staff were very helpful. A bit noisy at nights if your room is facing the road and not the lake. At our first night there was a wedding reception at the hotel's restaurant and we were told that we could not use the bar! Shame especially during the Oktoberfest period. Very small elevator for a 4 star hotel and 70 rooms.
Location is very good right on the lake, with lakeside dining, -- weather permitting. It thinks it is much better than it really is ! For this class of hotel ( 4* ) it needs air conditioning and a decent lift! Room was fine, but had nowhere to put suitcases if you did not want to fully unpack. However the biggest problem was the noise from smokers congregating at the front door and laughing and shouting until 3 am. Everything was overpriced for what it was.
Breakfast on the veranda was sublime. No air-conditioning, so got very warm at night (mid-July)
lakeside and good kitchen room 126 is a room over the staffentrance/delivery and very noisy, staff stands outside talkingboth late and early morning while smoking.not so nice! we had 2 rooms
Staff friendly and effective. Rooms big and new. Restaurant excellent. Highly recommended. Great value for money.
Very nice breakfast, good accomodation, friendly hotel staff, very nice spa facilities and right on to the lake. Very little provision for families with small children. not recommended for families, but more for couples of a certain age category.
Excellent Hotel, asked for lake side view and you could not have wished for a better view it was certainly what it said it was. It did not state lakeside view was in front hotel and balconies in a seperate building at the back. The only restaurant was in the front and if you had a balcony you had to walk down the hill to the front hotel.
All Staff members spoke English. Good food, good location, friendly people.
room was clean and large, breakfast was good and staff was friendly and location near München is excellent dinner could be better
Very friendly staff, excellent breakfast and comfortable room Beds were very hard
Lovely setting on the lake & very convenient to Munich
Quite expensive hotel but we got what we paid for: a clean, comfortable room with a nicely designed bathroom and a balcony overlooking the Starnberger See. No airconditioning meant keeping the door to the balcony open and there were disturbances during the night from ongoing parties nearby.
Situated near the lake. Good atmosphere.
Beautiful setting on a lake. Excellent breakfast buffet.
location, quiet, and kind staff no
All the workers of the Hotel have cordially devoted themselves to us. We could have a pleasant stay. Many thanks.
very warm profesional staff ,a lot of good will and asistence for every need.excelent breakfast , very good spa facilities.very recomended hote!l
The hotel staff was incredibly helpful. They went beyond what is expected and had a constant willingness to offer comfort. It is by far one of the best experiences Ive had so far in terms of hotels in Europe, and has an excellent value for money. Absolutely recommended! Nothing that would stand out as a negative aspect for this hotel
The family who run it our lovely and speak English very well. I felt it could do with some modernising/updating.
Location, room for our dog, small - yet large - city likeness. No - though the heavy rain did paking the car next morning a littel tricky
The staff were very friendly. Due to traffic in route we arrived way past check in and were received warmyl after waking up the owner to let us in. We were greeted every morning and received great assistance during our stay. We even extended our stay for an additional night. The beds were nice but I prefer one bed/matress.
Room was quiet and clean. Good breakfast, fair rates.
Everything was really excellent! Starting by the reception, the breakfest...very clean, confortable rooms.
People were friendly and accomodating. Free wireless internet.
It's old fasility. The family room is post like a room for two and we pay extra to book a singal room.
Location, friendly staff and good breakfast
STaff were very helpful; hotel is beautifully decorated; location very good, especially being close to s bahn
The staff was very friendly and helpful. Breakfast was wonderful.
Near lake, promenade, beach, boat excursions. Used it as base for trips to Munich with the S-Bahn. Very helpful staff. Nice breakfast room, good breakfast. Adequate parking without charge. 7 minute walk to train station.
Beautifulk room, very, very clean;all possible facilities (nice touch inclusing fresh flowers in the room) No lift but helpful staff
The staff was wonderful. We appreciated the information given about places to eat, and directions for the next day. He was very pleasant. Only that we did want seperate beds, but on the short notice that we gave it was fine to share a bed.
This is a nice small hotel with very friendly staff. It's in a great quiet location only a 5 minute walk from the train station and lake with many nearby restaurants. Only a 25 minute train trip to the centre of Munich. Good quality breakfast.
Nice and quiet, great breakfast, excellent service, near to the seepromenade and the city center, only 15 minutes from munich. No privacy in rooms, only if needed , curtains should be closed.
The warm and friendly staff and ambience created a very welcoming atmosphere and a feeling of beeing at home.
Very good all round hotel. It was very expensive for the facilities provided.
Our room, called The Library, looked brand new. The heavy dark wood furnishings, the tile floor, the well-appointed bathroom were all impeccable. They used all the best materials. In summary: beautiful and relaxing. The only thing the hotel could improve upon is signage. The name on the building is in stylized handwriting. I was just a house away while trying to find it, and thought it was only a restaurant...which it is, on the first floor.
This is a genuine Bavarian family-owned hotel and it has bags of character as well as comfort (and an excellent restaurant). English is spoken though a bit of German helps.
It's so far from a city noise There are no service in the Kochel
Wonderful stay at Seehotel. The staff were wonderful and we found the rooms very large and comfortable. We booked a room with a balcony and although the balcony was tiny it was well worth it for the beautiful view over the lake. The restaurant was great with beautiful views over the lake. No complaints at all with this hotel. Again, the staff were such a pleasure and we would absolutely stay here again.
It was like an old family house, unlike many modern hotels. Nice views, nice feel, nice staff. Food was good too. Would like to stay again. Nichts.
The view was beautiful & it was a very relaxing, peaceful place to stay.
We enjoyed the views, the welness center, the restaurant and a nice walk around Kochel
The view was awesome, the morning breakfast was special due to our morning ritual of having our very own table, #42, the place settings were neat, reminded my wife of her time with her grandparents... The bed was kinda different, had a slit in the middle, kinda made it hard for my wife and I to, ya know, enjoy cuddling but we thoroughly enjoyed our time. The bathroom was tiny but again, we made it work...
The setting was gorgeous - the views over the lake were beautiful. There was also a really nice sauna and steam room. The staff were friendly - particularly our cleaning lady and the head waiter/ receptionist. The food was good too. The decor was quite 1970s but that was part of the character of the hotel. It was very clean and comfortable.
The situation overlooking the lake is excellent. This applied to both the restaurant and our room. Ideal spot for an overnight stay whilst we were en route to Oberammergau just 30 minutes drive away.
Wonderful position by the lake, superb views No lifts, no bar for pre or post dinner drinks, rooms extremely cramped, too far out of town to walk to any other hotel or bar
Nice location close to the lake with pleasant walking paths nearby and opportunities to see birdlife.
The staff was very nice and helpfull, the room was nice and clean.
The hotel is in a small city, next to a lake were you can do fishing, biking walking, etc., nice restaurants within walking distance, quiet and private, and conveniently located 20-30 minutes outside of Munich and several other site visits, extremely clean with big rooms, wireless internet and friendly staff that does not make you miss home, breakfast is included. If you are tired at night and don't need dinner, they can prepare sandwiches for you. The atmosphere is calm and pleasant. We were very happy in that hotel and look forward to return, has a convinient shaft elevator to bring the luggage up or down. Very good for travelers to drive the country side or the many historical locations in Germany.
Comfortable family atmosphere. Fresh foodstuff. No problems with parking places. Helpfull staff. Convenient location on the lakeshore not far from Munich, Alps and Bavarian castles.
clean hotel with nice location and perfect parking lot
very economical, good breakfast, authentic experience, good location rooms not very soundproof
Location No It was a little rustic but that was what we wanted.
Close to motorway for 1 night stop
The food in the restaurant was very good Room was close to the road, and there was traffic noise during the night. There were many flies in the breakfast room which we did not like whilst we were having our breakfast (hotel is located near a lake)
Too many flies in the breakfast room, which were very annoying!! Still, it seems that the Germans do not consider this to be a problem... And I did not like the matresses, they were too soft, harder matresses are better. Except for these issues, everything was ok, we had a pleasant stay.
Location was great. Beautiful little town. Hotel was comfortable but not lavish. Breakfast was pretty good. Germans know how to make bread. Man can certainly live on bread alone as long as its in Germany (the breakfast had more than bread, but the bread was the highlight). There was some confusion about payment. My experience was that priceline bills directly. Hotel said that was not the case and they didn't take american express. Everything got resolved
Friendly and helpful staff
The Staff was very friendly, and tried their best to communicate in English. The Food was excellent. N/A.
The village it is situated in is gorgeous, with a beautiful lake The bells of the village church, which is next to the hotel, tolled every quarter of an hour all night
stunning location,friendly staff,lovely bedroom,reasonable price
Great hotel, close to the lake and green nature around, prefect big size renovated and clean room equiped by everything that you need. Big beer garden with a great menu and exellent stuff. Liked so much !!!
Really nice place. Rooms were bigger than we expected - among the biggest rooms we found in Germany. Owner was very nice and helpful. She even found us a room in another town when we showed up a day early and she had no extra rooms. Excellent, huge breakfast as well.
Lovely hotel with lovely rooms and excellent breakfast. Just what we were looking for, and walking distance to Kloster Andechs. Not their fault but our German is poor and their English was too. It felt difficult trying to communicate at times, but not a real problem.
very nice and traditional, quiet, very good breakfast, staff very kind.
If you are going to Andechs Kloster this is a very nice hotel to stay. We enjoyed it.
Comfortable room, location Wi-Fi coverage signal was quite weak, but this was not a huge problem for me.
we arrived very late but they waited for us way after checkin time. hotel was very clean, very cute, staff extremelly friendly, breakfast superb. exceptional value for money. will go back for sure. ... i would have loved to stay longer...
The very best place in this catagory that we've stayed...rooms are each different and beautiful, baths large, food fabulous, really a beautiful place.... no
We had one triple and one double room for our family of six (one child was free). The rooms were huge! The rooms were nicely decorated and spotlessly clean. Although the hotel was family-friendly, it was still very quiet and relaxing. The beds were very comfortable. Breakfast was delicious and nutritious. Although the innkeeper did not speak a lot of English, he was very friendly and helpful. Overall, out experience exceeded our expectations.
I liked the fact that it was off the tourist track..it was family run friendly. Didn't serve meals in the evening
Large room, comfortable bed.