Pros (+) The staff was amazing. The concierges were so helpful.
Cons (-) Bed was uncomfortable and room didn’t feel clean or temperature controlled.
5 class rating
Grand Mercure Imperial Palace Seoul Gangnam
640, Eonju-ro, Gangnam-gu, Seoul 135-010, South Korea
Seoul, South Korea
See location+82 (0) 2 3440 8010Photos of Grand Mercure Imperial Palace Seoul Gangnam
Overview
Imperial Palace Seoul is situated in Seoul and is close to COEX Convention & Exhibition Center. It provides a fitness center, as well as a Jacuzzi, an indoor pool and free Wi-Fi.
A wide range of premium services are available for guests of Imperial Palace Seoul, like an express check-in and check-out feature, a concierge and valet parking. It provides a ballroom and a sauna, as well as a driving range. The hotel also has its very own golf course, Fitness Club - Outdoor Golf Range.
The hotel provides 405 rooms, each with a bathroom that is equipped with a shower. They are equipped with a coffee maker, tea-making facilities and a mini bar. Slippers, bottled water and a hydro-massage bathtub are also available to guests.
During their stay at Imperial Palace Seoul, guests can enjoy a meal at Familia Buffet Restaurant and relax with a drink at The Bar. Cheonsan Chinese Restaurant presents a fine dining experience, serving Chinese cuisine in a luxury, chic and charming setting. A wide selection of dining options can also be found in close proximity to the property.
The hotel has easy access to COEX Mall and Bongeunsa. Nearby public transport includes Gangnam-gu Office Station Subway Station (Line 7).
Latest deals for Grand Mercure Imperial Palace Seoul Gangnam
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Grand Mercure Imperial Palace Seoul Gangnam
- Outdoor pool
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
Bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Basics
- Free Wi-Fi
- Internet
- Towels
- Fire extinguisher
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Kitchen
- Wine glasses
- Electric kettle
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
General
- Executive lounge access
- Seating area
- Hardwood or parquet floors
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Storage available
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Key card access
- Bottle of water
- 24hr front desk
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Tumble dryer
- Washing machine
Pool and spa
- Hot tub
- Indoor pool
- Outdoor pool
- Sauna
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Valet parking
- Private parking
Accessibility and suitability
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Dining table
Media and entertainment
- Flat-screen TV
- Streaming service
- TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Grand Mercure Imperial Palace Seoul Gangnam
7.9
Good
854 verified ratings
Wonderful
366
Very good
146
Good
138
Okay
69
Fair
56
Mediocre
29
Poor
50
Summary of reviews
Guests say
Guests had mixed feelings about the hotel, with many highlighting issues related to cleanliness, such as dust and unpleasant odors. However, the service received praise, especially from the concierges, and several guests felt they received good value for their money. Overall, while there are significant areas for improvement, some guests enjoyed their stay and appreciated the helpful staff.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.4 out of 10
13 reviews
8.5 out of 10
2 reviews
All reviews
Pros (+) The customer service and the view
Cons (-) None of the outlets in my room worked
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at Imperial Palace Seoul?
Imperial Palace Seoul offers dining options such as Familia Buffet Restaurant, The Bar, and Cheonsan Chinese Restaurant, providing a wide selection of cuisine in luxury settings.
What are the common concerns about the rooms at Imperial Palace Seoul?
Some guests have mentioned concerns about the room's heating, tub size, and mini-bar offerings. However, they have also appreciated the spaciousness and quietness of the rooms.
Are there any practical concerns about staying at Imperial Palace Seoul during Covid19?
During Covid19, guests have mentioned that the club lounge and breakfast buffet were replaced, but they have also appreciated the interior design and the hotel's location.
What are the guests' opinions about the hotel's staff and customer service?
While some guests have found the staff unhelpful, others have appreciated the friendly staff and the early check-in provided for special occasions.
Is parking available at Imperial Palace Seoul, and are there any associated fees?
Parking is available at Imperial Palace Seoul with a fee of ₩20,000, as mentioned by some guests. It's advisable to consider this when planning a stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Some guests were disappointed with the views from their rooms, so consider requesting a room with a better view to enhance your stay.
Check for Noise Levels
While the rooms are generally quiet, some guests mentioned noisy mini-fridges and dripping shower heads. It might be worth checking this upon arrival and requesting a room with a quieter fridge.
Be Mindful of Covid-19 Restrictions
Due to Covid-19, some guests noted changes in the club lounge and breakfast buffet. It's advisable to check the current offerings to manage expectations.
Consider Nearby Dining Options
Some guests found limited dining options within the hotel and had to venture out for dinner. Research nearby restaurants in advance to ensure a satisfying dining experience.
Parking Fees
Be aware that there is a parking fee of ₩20,000, as mentioned by a guest. Factor this into your budget if you plan to use the hotel's parking facilities.
Early Check-in for Special Occasions
If you have a special occasion, such as a birthday, the hotel may accommodate an early check-in, as reported by a guest. It's worth mentioning such occasions during booking.
Inquire About Room Service Menu
Some guests were surprised by the lack of a room service menu. Consider inquiring about this in advance if you prefer dining in your room.
Verify Availability of Pool for Children
If you're traveling with children, it's advisable to confirm the availability of the swimming pool for them, as some guests reported it being unavailable for children.
Check Heating Controls
Some guests had issues with heating controls in the room. It's recommended to check the functionality upon arrival and request assistance if needed.
Consider Room Size and Amenities
While the rooms are generally comfortable, some guests found the tubs small for two people and experienced issues with the mini-bar. Consider your specific needs when selecting a room.
Location
640, Eonju-ro, Gangnam-gu, Seoul 135-010
What's nearby
- Garosu-gil0.9 mi
- Seoul Arts Center2.7 mi
- National Museum of Korea3.1 mi
- Lotte World3.4 mi
- Cheonggyecheon4 mi
- Dongdaemun Market4 mi
- Myeongdong Cathedral4.3 mi
- Sungnyemun Gate4.6 mi
- Central Seoul4.8 mi
- Korea University5.1 mi
- Changdeokgung Palace5.2 mi
- Daehangno5.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Grand Mercure Imperial Palace Seoul Gangnam
Low season | May |
|---|---|
High season | December |
Average price (weeknight) | $239 |
Average price (weekend night) | $274 |
When to book a room at Grand Mercure Imperial Palace Seoul Gangnam
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Grand Mercure Imperial Palace Seoul Gangnam
FAQs when booking at Grand Mercure Imperial Palace Seoul Gangnam
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Value for money | 7.9 |
|---|---|
Distance to city center | 3.7 mi |
Nearest Airport | Seoul Gimpo Intl |
Distance to airport | 13.4 mi |
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