Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.1 "Terrific location."9.2 "
Near to public transport , according to 92%." 8.2 "82%liked the proximity to shopping ." 10.0 "Easily accessible by car , said 100%." 10.0 "100% thought it waseasy to get to the train station ." -
8.3 "Pool is good."
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8.2 "Food is delicious."
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7.9 "Wellness & sports facilities were pleasant enough."8.3 "
top-notch fitness area , thought 83%." 7.1 "71%loved the sauna ." -
7.7 "Good service."9.0 "90% found the
staff to be very friendly ." -
6.6 "Vibe was decent."
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6.5 "Rooms are ok."6.1 "
Beds were acceptable for 61%." 6.0 "Only 60% thought thefurniture was functional ." -
5.7 "Average value."
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3.0 "Disappointing internet connection."
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2.9 "Bar is disappointing."
Overall Rating
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9.0 "Terrific location."
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7.8 "Good service."9.2 "92% found the
staff to be very friendly ." -
7.1 "Good amenities."7.1 "71% thought the
building was wonderful ." 9.5 "95%enjoyed the lobby entrance ." -
7.0 "Good breakfast."
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6.8 "Vibe was decent."
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6.5 "Rooms are ok."
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5.0 "Average value."
Overall Rating
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9.1 "Terrific location."
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8.0 "Great service."
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7.4 "High comfort."7.6 "76% thought
rooms were spacious ." -
7.0 "Nice rooms."7.6 "76% thought
rooms were spacious ." -
6.8 "Vibe was decent."
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5.8 "Average value."
Overall Rating
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9.1 "Terrific location."
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7.9 "Good service."9.1 "91% found the
staff to be very friendly ." -
7.6 "Good amenities."7.7 "77% thought the
building was wonderful ." -
7.3 "Good breakfast."
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7.3 "High comfort."
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6.8 "Vibe was decent."
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6.7 "Rooms are ok."6.1 "
Beds were acceptable for 61%." 7.0 "70% saidrooms were clean ." -
5.6 "Average value."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.3review from
good service,best room condition no
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5.3review from
the loby and the rest room none
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4.0review from
The Guest Relation Officer. The check-in desk and lobby bar's service staff's attitude and poor knowledge of their chosen profession. Totally non hospitable and possess sub zero level of command of English, both in terms of spoken and comprehension.
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3.0review from
This hotel was sold as five star. By International standards it falls well short of this claim. It is not enough to have a fancy lobby (or in this case an ostentatious one) if the rooms are grubby and tired.
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3.7review from
Hard to think of anything The hotel is billed as 5 star which following a 10 day stay I think is way off the mark. The rooms are small, the décor was very tired (wallpaper poorly patched) and there was thick dust throughout. Even the bath mats / towels are worn out. The restaurants (and bars) were excessively priced even were it a 5 star hotel. The reception staff were pretty incompetent though the concierge service was very good. Overall this is a very disappointing hotel.
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5.3review from
the loby and the rest room none
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4.0review from
The Guest Relation Officer. The check-in desk and lobby bar's service staff's attitude and poor knowledge of their chosen profession. Totally non hospitable and possess sub zero level of command of English, both in terms of spoken and comprehension.
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3.0review from
This hotel was sold as five star. By International standards it falls well short of this claim. It is not enough to have a fancy lobby (or in this case an ostentatious one) if the rooms are grubby and tired.
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3.7review from
Hard to think of anything The hotel is billed as 5 star which following a 10 day stay I think is way off the mark. The rooms are small, the décor was very tired (wallpaper poorly patched) and there was thick dust throughout. Even the bath mats / towels are worn out. The restaurants (and bars) were excessively priced even were it a 5 star hotel. The reception staff were pretty incompetent though the concierge service was very good. Overall this is a very disappointing hotel.
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