Pros (+) Value for money was great - they have an early booking rate on their website, make sure to check that out
5 stars
Kempinski The One Suites Hotel Shanghai Downtown
Photos of Kempinski The One Suites Hotel Shanghai Downtown
Overview
Showcasing views of Shanghai, THE ONE Executive Suites Managed by Kempinski - Shanghai is minutes on foot from West Nanjing Road Station. Some of the popular features at this luxury 5-star property include an indoor pool and complimentary Wi-Fi.
There are a range of amenities at THE ONE Executive Suites Managed by Kempinski - Shanghai that guests can enjoy, including 24-hour room service, a sauna and a gym. Airport transfers, a dry cleaning service, a laundry service and babysitting/child services are available on enquiry.
The property features 244 apartments, all of which are equipped with a range of facilities to ensure an enjoyable stay. They are also equipped with a hair dryer, a refrigerator and a microwave.
THE ONE Executive Suites Managed by Kempinski - Shanghai's on-site restaurant, Hotel Lobby Lounge, is a popular place to have a meal. A wide choice of cafés and restaurants are also found in the surrounding area.
The property is conveniently situated for sightseeing in the city, with Great World and Shanghai Museum a short stroll away. Nanjing Road and People's Square Metro Station can easily be reached on foot.
Latest deals for Kempinski The One Suites Hotel Shanghai Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Kempinski The One Suites Hotel Shanghai Downtown
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Business center
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Kitchen
- Microwave
- Kettle
- Refrigerator
- Coffee machine
- Kitchen
- Kitchenette
Dining
- Dining room
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Dining table
General
- Family rooms
- Seating area
- Slippers
- Soundproof rooms
- Telephone
- Storage available
Services and conveniences
- ATM on-site
- Business center
- Concierge service
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Pool and spa
- Heated pool
- Spa
- Indoor pool
- Sauna
Accessibility and suitability
- Elevator
- No smoking
- Designated smoking area
Bathroom
- Bathtub
- Hairdryer
- Private bathroom
Family friendly
- Babysitting or child care
- Cribs available
- Kid-friendly buffet
Parking and transportation
- Parking
- Airport shuttle
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Bedroom
- Alarm clock
Workspace
- Desk
Things to do
- Beauty salon
Fitness
- Fitness center
Reviews of Kempinski The One Suites Hotel Shanghai Downtown
8.2
Very good
1671 verified ratings
Wonderful
868
Very good
304
Good
252
Okay
94
Fair
77
Mediocre
29
Poor
47
Summary of reviews
Pros (+)
Cons (-)
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.1 out of 10
108 reviews
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers an indoor pool, complimentary Wi-Fi, and a sauna. Additionally, guests can enjoy 24-hour room service, a gym, and an on-site restaurant.
How is the quality of the beds at the hotel?
Guests have described the beds as comfortable and the rooms as spacious, with some mentioning the availability of extra-long beds and feather pillows.
Is parking available at the hotel?
Yes, the hotel offers parking and an airport shuttle for added convenience.
What can guests expect from the hotel's food quality?
While some guests have expressed dissatisfaction with the breakfast and food quality, others have praised the breakfast and the hotel's restaurants for offering a wide choice of dining options in the surrounding area.
How is the cleanliness and customer service at the hotel?
Guests have highlighted the helpful and friendly staff, with some mentioning specific staff members who provided excellent assistance. However, a few guests have expressed concerns about the cleanliness and maintenance of the rooms.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Upgrade
Some guests were pleasantly surprised with free room upgrades when they encountered issues with their original room, so it might be worth inquiring about this option if you encounter any problems with your accommodation.
Consider the Art Decor Room
Despite some clutter, the Art Decor room was praised for its comfortable bed, sofa, and the convenience of having a washing machine, making it a good choice for longer stays.
Check for Nearby Amenities
The hotel's location offers easy access to upscale malls, shopping streets, local food stalls, and convenience stores, providing a range of options for dining and shopping within walking distance.
Be Mindful of Service Staff
While some guests found the service staff to be friendly and helpful, others encountered unfriendly and cold attitudes, so it may be helpful to set expectations accordingly.
Take Advantage of the Washing Machine
The in-room washing machine was highlighted as a convenient feature for longer stays, allowing guests to manage their laundry easily.
Be Cautious with Valuables
Some guests reported issues with the cleaning service, so it's advisable to keep valuables secure and consider discussing any concerns with the hotel staff.
Explore the Neighborhood
The hotel's location in the Jing'an area provides easy access to Nanjing West Road, known for its food joints and shopping options, offering a convenient and vibrant area to explore.
Inquire About Room Amenities
Some guests found the kitchen in their room lacking basic utensils and essentials, so it may be beneficial to confirm the availability of necessary items before arrival.
Consider the All-Inclusive Apartment Style
The hotel's apartment-style accommodations were appreciated for their comfort and housekeeping, providing a different experience from traditional luxury hotels.
Be Aware of Deposit Policies
Guests should be aware of the hotel's deposit policy, as some found the deposit amount to be unexpected and encountered delays in the refund process.
Location
Fengyang Road, No. 601, Shanghai 200041
What's nearby
- Shanghai Exhibition Center0.8 mi
- Nanjing Road0.9 mi
- People's Square1 mi
- Jing'an Temple1.2 mi
- Xintiandi1.4 mi
- The Bund1.8 mi
- French Concession1.8 mi
- Yu Yuan Garden2 mi
- Oriental Pearl Tower2.4 mi
- Shanghai Tower2.4 mi
- Jin Mao Tower2.7 mi
- Shanghai World Financial Center2.8 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Kempinski The One Suites Hotel Shanghai Downtown
Low season | January |
|---|---|
High season | June |
Average price (weeknight) | $167 |
Average price (weekend night) | $136 |
When to book a room at Kempinski The One Suites Hotel Shanghai Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Kempinski The One Suites Hotel Shanghai Downtown
FAQs when booking at Kempinski The One Suites Hotel Shanghai Downtown
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Value for money | 8.0 |
|---|---|
Distance to city center | 2.6 mi |
Nearest Airport | Shanghai Hongqiao Intl |
Distance to airport | 7.7 mi |