Shelby Township Hotels

I stay at this location 5-6 times a year but I may reconsider the next time. I just made reservation for 12/28/12

Extremely clean and well-appointed.Rooms felt like a notch above typical hotels of this level.Service was outstanding from the front desk to the breakfast attendants.Highly recommended, although it is a little difficult to find.

The complimentary bar and food was an unexpected surprise!

Room was spacious and clean, and in-room (bathroom) jacuzzi was pretty nice; free drinks, snacks, and breakfast included; more snacks and other things available for purchase in the lobby; staff was very friendly Pool was crowded, especially with kids, breakfast ended a little early; it would've been nice if the jacuzzi were a little bigger (but that's because there were two of us)

Beautiful physical plant that is well maintained The most uncomfortable pillows of all time. Must have been filled with sand! Room too hot with no way to cool. Sink drain was inoperative. Some rooms are miles from the elevator.

Most attentive front desk check in guy. Had a great report with all the guests and knew many by first name. Starts you off on the right foot. He is very valuable to the property. Rooms were very nice, pillows perfect, mattress newer. Makes me want to stay at a Quality Inn again. Crappy internet service. I was in a room on the end so did that have anything to do with it? Kept dropping my connection which made me have to keep reloading emails.

Was called at 2pm asking if I was ever to check out. Apparently I had left my do not disturb sign on the door and the manager was concerned about disturbing me. I had left at 7:30am. Very considerate and classy move. Great breakfast as well. Absolutely nothing.

Breakfast Clean Rooms WiFi Friendly Staff The staff working at checkin was clearly annoyed with us. The girl training was polite and friendly, however her trainer could use a refresher on smiling and patience. Hospitality isn't for everyone. Smile and breathe it goes a long way.

Beds and pillows were very comfortable Breakfast ended a little early for a family on vacation 9am

My family enjoyed it. Nothing.

The value

Everything - location, price, accommodations, breakfast, staff - this was a very satisfying stay all the way around. I liked everything.

Very comfortable beds. Recently renovated. Everything seemed fresh and new.

great staff. great breakfast. hard to find if you don't already know it is there. A tiny skinny street just off Hall Road is not a very noticeable entry.

The hotel was comfort, clean and the staff we're friendly. Breakfast had varieties for different preferences. It is in the middle of everything, shopping and food. Best choice at the area I didn't incounter any problems there.

Went to dinner at Flemings in Birmingham. Had a wonderful breakfast at The Townsend. Great waiter.Used the excercise room. Wonderful room . Great service!!! Walked around Birmingham. Awesome 32ndanniversary treat.