Short Hills Hotels

Clean comfortable hotel that I usually stay in this area.

No free mineral water that gave us before.

Convenient location. Excellent complimentary breakfast. Reasonable price. Clean, well appointed rooms.

Bathroom sink had a leak that allowed water to flow onto the floor.

This guest did not leave comments about this hotel.

great building, good restaurant, friendly staff

The property is modern, sleek, beautiful. Anda well kept facility.

Breakfast is not available on the weekend, only through a limited room service menu.

Clean. Nice looking.

No free coffe in lounge. No free breakfast on weekends. Not enough parking. Pool closed at night.

I loved this hotel. Very clean, nice staff at front desk, perfect location and I loved the decor.

The only problem I had while staying here was every morning housekeeping woke me up with their very loud conversations in the hallways. There was even some shouting.

Great staff: when I was stranded after a bus mishap they went the extra mile to get a shuttle to me. Very accessible from Newark airport.

Remodel has front lobby and breakfast area torn up, giving even more of an industrial feel than the hotel already had.

The room was large, comfortable and nicely decorated. The staff was very friendly, and the coffee good. Also, while the food menu was limited, it was all made with fresh ingredients & excellently prepared by (again) friendly & attentive staff.

There is no real room service at this motel (though there is food delivered by local restaurants for a high fee). Also, we were disappointed that the hot tub was out of commission during our visit.

The room was comfortable, clean, and provided us with a great night's sleep.

The staff in the morning when I checked out were short, and not very friendly. I wasn't asked how my stay was, was not provided a bill, and when I let her know that the hair dryer was not working in our room she just said "Ok, I'll make a note".

Clean room with breakfast included

AC was broken in room, took them 1.5 hours to get us room with working AC. Staff seemed overwhelmed with tasks and wasn't very helpful or responsive to problems. Obviously old hotel with a few cosmetic updates, but still dumpy.

Location

Everything. The place was a dump. It smelled bad, the facilities are decaying and poorly maintained, the food was terrible. An all around horrific experience. The place needs to be completely re-furbished and renovated.

Cheapest hotel.

Very sketchy neighborhood. Not safe at all, to the point where the checkin desk has a bullet proof glass. If you're on a really tight budget it's fine, but if you can spare an extra $20-40 do it!

Close to airport.

Across the street from projects with a horrible view. This hotel isn't the best hotel but I guess you get for what you pay for.

The hallways had an unbearable stench. Requested a handicapped room WELL in advance and ended up with a room on the second floor dead in the center of the facility making it impossible to get to without several halls and at least one elevator or stairwell. Staff was unwilling to assist in adjusting bill based on poor accommodations and early check out. Very poor customer service. Rooms weren't very updated for the price or comparable to the area.

I liked the Location

The doors were constantly slamming all night long. Not worth the money.

The suite was excellent, nice king and a sofa bed, clean! clean! clean!, free breakfast, nice parking facilities, all interior looks updated, close to GSP and downtown Cranford.

The HVAC unit in 230 was horribly loud and woke us up each time it turned on which made for a poor night's rest.

Close to great restaurants and shopping as well as close to the city

Breakfast was less than desirable.

Excellent staff.

Was charged for a Tylenol, I thought that was kind of cheep.

Location and atmosphere very friendly staff everything seem to be very clean, and comfortable.

no

The moment I walked into the hotel the front desk greeted me so welcomely! not only that, but as I was walking up to my room all the way till my check out date the workers were beyond friendly and always had a smile on their faces.

I loved everything about this hotel, my only concern was that there was a little bit of crud on the bottom of the shower which ended up floating to the drain once I turned it on.

Friendly helpful staff, clean comfortable room which was much nicer than what I usually find in this price range, and a good cup of coffee at the bistro in the morning.

Very nice room and very friendly staff. Free shuttle to and from airport. Nice rate. Coffee and muffins were available at 4:30 am.

Other guests were extremely loud- banging doors and yelling in the hall the entire night. It kept waking us up. Our wake up call rang at 3:40 instead of 4:40. We reserved a shuttle and one of the drivers never showed for work; so at 4:50 on the morning there were four families trying to get to the airport for our flights. The driver was very, very nice but one family was forced to stay behind.

The bed!! So comfortable. Also I left my luggage on the shuttle, and they were very helpful in facilitating my getting it back.

The plane was late, and the shuttle took much too long to pick up.

Only problem was missing tv remote the first night. In looking for it I found lots of dust and a baby sock behind the headboard.

The hotel was very nice and the staff we met were very helpful and friendly. We will stay there again.

Location next to Newark Airport with free shuttle. Good value.

Hotel is shabby, carpet fraying, lots of dings and marks on the walls in hallways (though room itself was in better shape). Housekeeping must've been rushed, because underwear left by a previous guest was on the floor of our bathroom. Yuck.

Location to airport

The staff member checking us in excellent the 2 ladies in the morning extremely rude not interested in helping at all the old grey hair lady and a dark lady they could not have been more unhelpful

We really liked how close the hotel was to the airport. The shuttle between the airport and the hotel was about 5 minutes.

If you're not used to road noise you may have difficulty sleeping

location and the fact it had onsite Restaurant

This guest did not leave comments about this hotel.

Friendly, helpful, accommodating staff. Clean, comfortable room. Attentive to needs of animals.

Put coffee out a little earlier than 6am.

Staff were terrific, breakfast great, airport shuttle extremely helpful.

We checked in very late. When we finally got into our room (the keys worked only every 8th time or so) we were bowled over by an intense chemical smell. We tried to find an air freshener but couldn't. Called the front desk, housekeeping came. Turns out they spray some kind of God awful disinfectant before guests arrive. This is dangerous. I asked for a different room, but there was none. We were given a fan, which helped a little, but there's no fresh air coming in from anywhere. I had a headache the entire time we were there. I've always loved Hampton Inn but this is unacceptable.

Very friendly staff and shuttle staff

Access to everything

Fixures in the room needed maintenance

good overnight with early morning flight departure. Enjoyed lobby bar with good accompanying menu -- not a bad place to hang out and unwind. Staff was friendly and accomodating, keeping their cool during a substantive number o all-at-once check-ins.

Shuttle from airport terminal departs from the extreme end of the airport, which depending on your arrival

Hotel is alright. Gym is good and has equipment for about 7 people at the same time. The wee shop where you can buy food is open 24/7 and has good food in it.Free Internet is fast.Shuttle Bus drivers are friendly.Is worth its money if you book online and don't pay more than 100 bux.

People at the reception are not really friendly - as mentioned before by other travelers. Though they are helpful.

The ease of access from EWR airport.

the people are not friendly. they do not welcome you as a customer.

The food and the shuttle service as well

The first room smelled like cigarettes and was tiny. But the second was nice

Stayed for 4 nights for the 2016 Star Trek convention in NYC. No regrets. Staff was friendly and helpful. Convenient, free parking. Clean, comfortable room. Good breakfast. Walking distance to Newark Penn Station. Reasonably safe urban neighborhood. Easy access to NYC via PATH or NJ Transit. Price compared to NYC hotels. My room had a nice view. Was able to park the full day after I checked out.

Elevators malfunctioned one morning (this was a huge annoyance). Area around hotel closes very early (no good restaurants, convenience stores, etc).

Some hotels have gorgeous communal areas, such as the lobby, and the lounge, but a different standard for their rooms. Renaissance Newark Airport had beautiful areas that were communal, and their rooms were of the same high standard. Bed was comfortable, and warm. Room was spacious and clean. Staff was accommodating and friendly. Shuttle to and from the airport is a plus. Many airline staff stay at the hotel, so the morning shuttle filled up fast, but another shuttle was dispatched right away, to pick up the overflow of passengers. I would stay here each time I'm in the area. Not just a good value, but a great place to stay, meet, eat, hold a conference, etc.

I am very picky, about clean, germs when it comes to hotels. the staff was friendly, from the valet to restaurant staff. the room was clean. i would go back and stay there again.

Airport shuttle is every 30 min right on time! Staff is friendly! Clean rooms and bathroom. Everything that you expect from Marriott

only thing I would add is a water fountain by the ice machine.

Liked the room, balcony,pool and fitness room

Too difficult to get to, walls were very thin and you have to pay for breakfast and coffee.

I liked everything about this hotel, it is very reasonable price wise, staff is very pleasant I word reccomend this hotel to any and every one

There's nothing I disliked about this location, The only thing I did dislike was I didn't see public transportation that could take me to Newark Penn Station wanted to go to NYC via the Path train

Staff very nice at the check inn an out. Hotel very quiet, not noise b good sleeping environment.

We experience a problem with our room which we brought to the attention of the weekend night manager The Weeknd manager change the room immediately she informed me that a manager would be contacting me to address my concerns about the room which did not happen. On checkout I brought my concerns up to the front desk manager which in short blamed me for the problem with the room

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The staff , breakfast and pool

The location kinda tricky

Comfortable and relatively clean good value for money

Ac didn't work it was a hot night

It was convenient to all major highways

H.V.A.C. was moldy. Matressess were hard as rocks.

I was only there one night but I was very comfortable. When I needed questions answered the staff was cheerful and very helpful. Breakfast was great too.

Very friendly staff. Close to NJ Transit and PATH into NYC. Great diner nearby. Great breakfast in the lobby.

Only flaw was that it is on a flight path for planes taking off and leaving, so occasionally you hear a plane, but just once in a while. And not overly loud

We enjoyed how large the rooms were for the price we paid. Also conveniently located next to Penn Station.

Comfortable bed nice staff

Needs to be renovated in areas

Great bed, nice room layout, very quiet and dark which was nice for sleeping. If you close the curtains you will not be able to tell you are essentially in an airport.

Restaurant was okay -- not bad, not great. A bit expensive for the quality.

Got in at midnight and still able to grab a quick bit in the restaurant/lounge! Staff was great and never made us feel rushed.