Guest reviews
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All Reviews
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Solo
Overall Rating
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8.7 "Great service."9.5 "95% found the
staff to be very friendly ." 8.3 "83% said thereception staff was great ." 9.3 "93% werehappy with the shuttle service ." 8.3 "83% thought theservice was very professional ." 8.4 "84% found therestaurant service to be one of the best ." 8.3 "Lovely bar service , according to 83%." -
8.7 "Location is great."9.8 "
Good access to the airport , said 98%." 7.9 "Easily accessible by car , said 79%." 7.9 "79%liked the proximity to sightseeing ." -
8.4 "Very nice wellness & sports facilities."10.0 "
top-notch fitness area , thought 100%." -
8.3 "Generally very clean."7.9 "79% said
rooms were clean ." 10.0 "100% thoughtit was clean ." -
8.2 "Comfort level is high."9.1 "91% said the
beds were comfortable ." 7.3 "73% thought it waspleasantly quiet ." -
5.1 "Breakfast is mediocre."
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4.9 "Value below average."4.3 "57% thought it was
overpriced ." 1.6 "Theprice was too high for 84%." 1.8 "82% said thebreakfast was too expensive ." -
4.4 "Internet is poor."4.3 "57% thought it was
overpriced ." 4.7 "53% said thewifi quality was bad ."
Overall Rating
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8.8 "Great service."9.3 "93% found the
staff to be very friendly ." 9.3 "93% werehappy with the shuttle service ." 8.2 "82% said thereception staff was great ." 8.3 "83% thought theservice was very professional ." 8.6 "86% found therestaurant service to be one of the best ." -
8.8 "Location is great."9.9 "
Good access to the airport , said 99%." -
8.5 "Comfort level is high."9.2 "92% said the
beds were comfortable ." 7.4 "74% thought it waspleasantly quiet ." -
8.1 "Rooms are great."9.2 "92% said the
beds were comfortable ." 8.3 "83% saidrooms were clean ." -
6.9 "Food is average."6.3 "Only 63% were
satisfied with the menu ." -
4.7 "Breakfast is below average."
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4.5 "Value below average."3.9 "61% thought it was
overpriced ." 1.5 "Theprice was too high for 85%." -
3.9 "Internet is poor."3.9 "61% thought it was
overpriced ." 4.6 "54% said thewifi quality was bad ."
Overall Rating
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9.0 "Terrific location."9.8 "
Good access to the airport , said 98%." -
8.2 "Great service."8.3 "83% said the
reception staff was great ." 9.2 "92% werehappy with the shuttle service ." 8.1 "81% thought theservice was very professional ." 7.8 "78% found therestaurant service to be one of the best ." -
7.2 "Nice rooms."8.8 "88% said the
beds were comfortable ." -
5.3 "Average value."
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5.3 "Breakfast is mediocre."
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4.5 "Internet is poor."4.3 "57% thought it was
overpriced ." 5.0 "50% thought thewifi quality was ok ."
Overall Rating
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8.8 "Location is great."9.7 "
Good access to the airport , said 97%." -
8.6 "Great service."8.1 "81% said the
reception staff was great ." 9.5 "95% found thestaff to be very friendly ." 9.2 "92% werehappy with the shuttle service ." 8.5 "85% thought theservice was very professional ." -
7.1 "Nice rooms."9.2 "92% said the
beds were comfortable ." -
5.0 "Breakfast is mediocre."
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5.0 "Average value."4.5 "55% thought it was
overpriced ." -
4.6 "Internet is poor."4.5 "55% thought it was
overpriced ." 4.9 "51% said thewifi quality was bad ."
Overall Rating
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8.9 "Location is great."9.7 "
Good access to the airport , said 97%." -
8.8 "Great service."9.6 "96% found the
staff to be very friendly ." 9.3 "93% werehappy with the shuttle service ." 8.4 "84% said thereception staff was great ." -
8.1 "Comfort level is high."9.0 "90% said the
beds were comfortable ." -
7.3 "Nice rooms."9.0 "90% said the
beds were comfortable ." 7.7 "77% saidrooms were clean ." -
7.0 "Tasty food."
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5.3 "Breakfast is mediocre."
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4.9 "Value below average."3.9 "61% thought it was
overpriced ." -
4.0 "Internet is poor."3.9 "61% thought it was
overpriced ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Everyrhubg was great above average on all things.. Great service and room service food was beyond great.. One very rude women that was a clerk at the front desk about 3am in the morning needs to be fired. I don't want to give the hotel a bad review because of her. I asked about the shuttle and all were more than happy to call the bus driver. They said tell us when you are ready.. I walked outside and came back in and there was another clerk there. I said you can call the shuttle driver now please, I'm ready. She answered very ugly and rude sharp '' when I have time I will'' there were no customers at the desk. No reason that I should have been treated like that. I just thought to myself welcome to new jersey where all the rude selfish people in the world live and blew it off. But what needs to be realized is that people like this on staff there will cause this great hotel to lose customers.
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9.1review from
Amazing location adjacent to terminals Prices are similar to Midtown Manhattan
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9.1review from
Hotel staff was nice, room was clean and not noisy. Restaurant staff were terrible. Can't be described as nice which is in sharp contrast to the hotel staff
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9.4review from
The rooms and staff were nice The shuttle service was very poor. Understaffed shuttle service for people trying to make flights. If you are going to use mini-vans, you need to have more of them, or have bigger shuttles on stand-by.
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6.0review from
They set up a pack and play and refrigerator. Huge win! No bellman to bring our bags up. We had to push the luggage cart ourselves. The restaurant was initially rude when I asked to take food upstairs (to my husband and sleeping daughter). I was surprised that this was supposed to be "in" the airport but it still required a van to access. They will not direct you to a walking path. The van was included (nice) but the driver refused to go to the premier counter, leaving us to lugg baby and bags up multiple flights. Not as easy as for a solo business traveller
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9.7review from
Great bed, nice room layout, very quiet and dark which was nice for sleeping. If you close the curtains you will not be able to tell you are essentially in an airport. Restaurant was okay -- not bad, not great. A bit expensive for the quality.
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10.0review from
Got in at midnight and still able to grab a quick bit in the restaurant/lounge! Staff was great and never made us feel rushed.
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10.0review from
Lobby and restaurants remodeled. You can walk to terminals but a shuttle is provided. Best place you can stay when departing from EWR.
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8.0review from
A shout-out to the Newark Airport Marriott for their excellent customer service. Having taken a red-eye and landing in Newark at 5:55 yesterday morning, we went straight to the Marriott, not necessarily to check in, but to have them be aware that we were there, because we knew we wouldn't be back to use it until around midnight. The night clerk decided just to check us in early, at 6:30 a.m. We never went to the room, but left for our day in NJ and NY (and Neal Gottlieb 's Survivor viewing party, which was attended by so many relatives and friends). When we returned to the Marriott just past midnight, we attempted to print our board passes for this morning. When that didn't work, the same night clerk offered to try during the night and have them for us in the morning. Great. We went to our assigned room, and when we opened the door, we saw it was a wreck. It had not been cleaned at all. So it was a trip back to our now favorite night clerk. After explaining the situation, a supervisor got involved. We received an apology, and an upgrade to an executive suite which included a full breakfast. Thank you, Marriott!
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6.5review from
The bed was comfy and divine! Check out time was noon. Service fell short. Shuttle took 40 minutes to arrive; I had to call twice. Massive plane delays brought me in at 3 a.m. and it was not fun waiting yet again. First room shown smelled to me of smoke; no problem about changing rooms. However, she said she would slip a new room key under the door while i could sleep (almost 4 a.m. by now) and she did not. It was easier to not leave the room when I woke (bc very tired) then to deal with trying to get a new key to my room when I would be checking out soon. I left hotel at 11:30ish a.m. without coffee but showered.
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6.5review from
The place was very clean and nice, and very professional looking. If you're not a posh business person, it isn't the best. We made the mistake of ordering Dominos to the room, and the hotel was obviously not very happy about "fast food" coming. First of all, they gave the delivery person a hard time and accused her of not really having customers here and being shady, before they finally called my room. Once I confirmed we had indeed ordered pizza, they wouldn't even let the delivery person come into the hotel, and I had to go outside to meet them.
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5.1review from
Had to pay for computer access in business suite, no free TV channels…..everything was promotional.
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8.5review from
check in was easy. beds were comfy. It smelled old
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2.0review from
I PAID ALREADY.BUT THE FRONT DESK LET ME PAY AGAIN
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10.0review from
Everyrhubg was great above average on all things.. Great service and room service food was beyond great.. One very rude women that was a clerk at the front desk about 3am in the morning needs to be fired. I don't want to give the hotel a bad review because of her. I asked about the shuttle and all were more than happy to call the bus driver. They said tell us when you are ready.. I walked outside and came back in and there was another clerk there. I said you can call the shuttle driver now please, I'm ready. She answered very ugly and rude sharp '' when I have time I will'' there were no customers at the desk. No reason that I should have been treated like that. I just thought to myself welcome to new jersey where all the rude selfish people in the world live and blew it off. But what needs to be realized is that people like this on staff there will cause this great hotel to lose customers.
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9.1review from
Amazing location adjacent to terminals Prices are similar to Midtown Manhattan
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9.1review from
Hotel staff was nice, room was clean and not noisy. Restaurant staff were terrible. Can't be described as nice which is in sharp contrast to the hotel staff
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9.4review from
The rooms and staff were nice The shuttle service was very poor. Understaffed shuttle service for people trying to make flights. If you are going to use mini-vans, you need to have more of them, or have bigger shuttles on stand-by.
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9.7review from
Great bed, nice room layout, very quiet and dark which was nice for sleeping. If you close the curtains you will not be able to tell you are essentially in an airport. Restaurant was okay -- not bad, not great. A bit expensive for the quality.
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10.0review from
Got in at midnight and still able to grab a quick bit in the restaurant/lounge! Staff was great and never made us feel rushed.
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10.0review from
Lobby and restaurants remodeled. You can walk to terminals but a shuttle is provided. Best place you can stay when departing from EWR.
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8.0review from
A shout-out to the Newark Airport Marriott for their excellent customer service. Having taken a red-eye and landing in Newark at 5:55 yesterday morning, we went straight to the Marriott, not necessarily to check in, but to have them be aware that we were there, because we knew we wouldn't be back to use it until around midnight. The night clerk decided just to check us in early, at 6:30 a.m. We never went to the room, but left for our day in NJ and NY (and Neal Gottlieb 's Survivor viewing party, which was attended by so many relatives and friends). When we returned to the Marriott just past midnight, we attempted to print our board passes for this morning. When that didn't work, the same night clerk offered to try during the night and have them for us in the morning. Great. We went to our assigned room, and when we opened the door, we saw it was a wreck. It had not been cleaned at all. So it was a trip back to our now favorite night clerk. After explaining the situation, a supervisor got involved. We received an apology, and an upgrade to an executive suite which included a full breakfast. Thank you, Marriott!
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8.5review from
check in was easy. beds were comfy. It smelled old
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6.0review from
They set up a pack and play and refrigerator. Huge win! No bellman to bring our bags up. We had to push the luggage cart ourselves. The restaurant was initially rude when I asked to take food upstairs (to my husband and sleeping daughter). I was surprised that this was supposed to be "in" the airport but it still required a van to access. They will not direct you to a walking path. The van was included (nice) but the driver refused to go to the premier counter, leaving us to lugg baby and bags up multiple flights. Not as easy as for a solo business traveller
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6.5review from
The bed was comfy and divine! Check out time was noon. Service fell short. Shuttle took 40 minutes to arrive; I had to call twice. Massive plane delays brought me in at 3 a.m. and it was not fun waiting yet again. First room shown smelled to me of smoke; no problem about changing rooms. However, she said she would slip a new room key under the door while i could sleep (almost 4 a.m. by now) and she did not. It was easier to not leave the room when I woke (bc very tired) then to deal with trying to get a new key to my room when I would be checking out soon. I left hotel at 11:30ish a.m. without coffee but showered.
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6.5review from
The place was very clean and nice, and very professional looking. If you're not a posh business person, it isn't the best. We made the mistake of ordering Dominos to the room, and the hotel was obviously not very happy about "fast food" coming. First of all, they gave the delivery person a hard time and accused her of not really having customers here and being shady, before they finally called my room. Once I confirmed we had indeed ordered pizza, they wouldn't even let the delivery person come into the hotel, and I had to go outside to meet them.
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5.1review from
Had to pay for computer access in business suite, no free TV channels…..everything was promotional.
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2.0review from
I PAID ALREADY.BUT THE FRONT DESK LET ME PAY AGAIN
