Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.5 "Terrific location."8.7 "87%
liked the proximity to shopping ." 9.5 "Easily accessible by car , said 95%." 10.0 "100%enjoyed the restaurants & bars nearby ." 8.0 "Great parking , according to 80%." 10.0 "Close to winter sports facilities , according to 100%." -
9.2 "Excellent value."8.1 "81% were
happy with the price of the breakfast ." -
7.3 "Wellness & sports facilities were pleasant enough."
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6.9 "Service is ok."5.7 "57% said the
reception staff was ok ." -
5.6 "Rooms are ok."6.9 "
Beds were acceptable for 69%." 5.7 "Cleanliness of the bathroom was average , said 57%." -
3.2 "Awful breakfast."
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1.6 "Disappointing internet connection."1.3 "87% said the
wifi quality was bad ."
Overall Rating
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9.5 "Terrific location."8.6 "86%
liked the proximity to shopping ." -
9.3 "Excellent value."8.4 "84% were
happy with the price of the breakfast ." -
7.1 "Wellness & sports facilities were pleasant enough."
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6.8 "Service is ok."7.0 "70% found the
staff to be very friendly ." 5.7 "57% said thereception staff was ok ." -
5.6 "Average comfort."6.8 "
Beds were acceptable for 68%." -
5.2 "Rooms are ok."6.8 "
Beds were acceptable for 68%." -
3.3 "Breakfast is below average."
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2.2 "Disappointing internet connection."1.8 "82% said the
wifi quality was bad ."
Overall Rating
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9.6 "Terrific location."
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7.0 "Good service."7.2 "72% found the
staff to be very friendly ." -
6.0 "Rooms are ok."
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3.4 "Breakfast is below average."
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3.4 "Vibe wasn't good."3.0 "70%
criticized the unstylish hotel ." -
3.1 "Terrible amenities."3.0 "70% thought the
building wasn't nice ."
Overall Rating
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9.5 "Terrific location."
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9.1 "Excellent value."
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6.8 "Service is ok."
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6.0 "Average comfort."6.9 "
Beds were acceptable for 69%." -
5.6 "Rooms are ok."6.9 "
Beds were acceptable for 69%." -
3.2 "Awful breakfast."
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1.4 "Disappointing internet connection."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.4review from
Our hotel room was clean. Beds very comfortable and the location was in the heart of everything. The free breakfast in the morning was adequate and appreciated. The staff was always friendly and helpful. The counter space around the bathroom sink was inadequate especially for two female friends sharing a room......even for a couple sharing. The 10am required checkout time is to early. Hotels continue to shorten your stay when years ago it was a 24 hour stay you paid for. I know I am dating myself.....but 10am is just to early to require guests to leave. We did request a late checkout and we were given an extra hour....thank you very much.
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8.0review from
CONVENIENT, POOL AND HOT TUB, ADEQUATE BUT NOT EXACTLY LUXURY.. OUTDATED SHOWER HEAD AND TOILET PLEASE ADD MODERN HOTEL LAMPS AND 2 MORE PILLOWS TO THE BED 50.00 FINE FOR HAVING A DRINK IN THE HOT TUB????
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2.0review from
They turn the internet off at midnight. I have never heard of something so ridiculous. Not sure where the luxury in the name comes from. ESPN and ESPN2 both did not work on the TV, and the internet was too slow to stream any live sports.
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6.8review from
Beds and pillows were very comfortable and I slept well. Breakfast was cereal and cold/half frozen donuts. I thought it would be a bit more extensive than that, and at least the donuts could have been completely thawed. I chose this hotel over a competitor because it said the breakfast was included, but we ended up going somewhere else to eat. The front desk took a while to check in and they had their kid sitting on the floor in the office. No internet during certain times of night due to illegal piracy of movies? Really?
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5.4review from
There wasn't much to like, other than it was a room (albeit an overpriced one) on a busy weekend. The check-in person was very cold; room was not as clean as I would have liked; breakfast was awful. In the morning, there was no one at the desk to even ask if our stay was good (perhaps no surprise there) - just a basket to toss your key in on the way out.
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4.0review from
Nothing Dirty rooms, stale breakfast, indifferent staff, dated hotel, etched. They have a lot of nerve including the word "luxury"in the name of their hotel
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6.2review from
Clean, room was decent looking and done up ok. Bed a little lumpy, smell supper cooking in employees residence, air conditioning a bit under sized and the breakfast buffet was the worst I have seen. That said cleanliness and a fairly new remodel are important.
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3.4review from
When you see Luxury in the title you expect a certain type of luxury. We rounded the corner to get our first glimpse of the place and our hearts dropped. It looked more like a run down motel than a luxury hotel. The first impression was a bad one. The landscaping was overrun by weeds, there were windows that were damaged and the sign looked like it was from the 1970s. The lobby was out of date and when trying to check in after ringing the bell, a young kid comes down the stairs wearing shorts and a t shirt... Not professional at all. We found no elevator yet our room was in the second floor. The stairs were norrow and steep. The room was clean but extremely outdated. Overall a very creepy experience... So much so that we cancelled our second night and decided to go somewhere else. We didn't even spend the night there. it was a $110 mistake that I learned from... Don't always trust reviews or the name of the hotel.
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5.1review from
Good location. Room was ok but not what I'd call luxurious, although it was clean. It was quiet even tho right next to the highway. The front desk lady was not very nice or informative. Continental breakfast was awful. Old donuts and fruit. The room was freezing when we got in. Had to crank the heater for a while before it warmed up.
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8.0review from
Clean, comfortable, & quiet. Good location & price. Terrible breakfast including the "coffee". The shower water pressure was rather weak.
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6.0review from
The location is good. The price was cheaper than others in the area. Fairly clean. Breakfast was bare bones. Towels are like sandpaper. Bring your own toiletries.
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9.4review from
Our hotel room was clean. Beds very comfortable and the location was in the heart of everything. The free breakfast in the morning was adequate and appreciated. The staff was always friendly and helpful. The counter space around the bathroom sink was inadequate especially for two female friends sharing a room......even for a couple sharing. The 10am required checkout time is to early. Hotels continue to shorten your stay when years ago it was a 24 hour stay you paid for. I know I am dating myself.....but 10am is just to early to require guests to leave. We did request a late checkout and we were given an extra hour....thank you very much.
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8.0review from
CONVENIENT, POOL AND HOT TUB, ADEQUATE BUT NOT EXACTLY LUXURY.. OUTDATED SHOWER HEAD AND TOILET PLEASE ADD MODERN HOTEL LAMPS AND 2 MORE PILLOWS TO THE BED 50.00 FINE FOR HAVING A DRINK IN THE HOT TUB????
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8.0review from
Clean, comfortable, & quiet. Good location & price. Terrible breakfast including the "coffee". The shower water pressure was rather weak.
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2.0review from
They turn the internet off at midnight. I have never heard of something so ridiculous. Not sure where the luxury in the name comes from. ESPN and ESPN2 both did not work on the TV, and the internet was too slow to stream any live sports.
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5.4review from
There wasn't much to like, other than it was a room (albeit an overpriced one) on a busy weekend. The check-in person was very cold; room was not as clean as I would have liked; breakfast was awful. In the morning, there was no one at the desk to even ask if our stay was good (perhaps no surprise there) - just a basket to toss your key in on the way out.
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4.0review from
Nothing Dirty rooms, stale breakfast, indifferent staff, dated hotel, etched. They have a lot of nerve including the word "luxury"in the name of their hotel
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6.2review from
Clean, room was decent looking and done up ok. Bed a little lumpy, smell supper cooking in employees residence, air conditioning a bit under sized and the breakfast buffet was the worst I have seen. That said cleanliness and a fairly new remodel are important.
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3.4review from
When you see Luxury in the title you expect a certain type of luxury. We rounded the corner to get our first glimpse of the place and our hearts dropped. It looked more like a run down motel than a luxury hotel. The first impression was a bad one. The landscaping was overrun by weeds, there were windows that were damaged and the sign looked like it was from the 1970s. The lobby was out of date and when trying to check in after ringing the bell, a young kid comes down the stairs wearing shorts and a t shirt... Not professional at all. We found no elevator yet our room was in the second floor. The stairs were norrow and steep. The room was clean but extremely outdated. Overall a very creepy experience... So much so that we cancelled our second night and decided to go somewhere else. We didn't even spend the night there. it was a $110 mistake that I learned from... Don't always trust reviews or the name of the hotel.
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5.1review from
Good location. Room was ok but not what I'd call luxurious, although it was clean. It was quiet even tho right next to the highway. The front desk lady was not very nice or informative. Continental breakfast was awful. Old donuts and fruit. The room was freezing when we got in. Had to crank the heater for a while before it warmed up.
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6.0review from
The location is good. The price was cheaper than others in the area. Fairly clean. Breakfast was bare bones. Towels are like sandpaper. Bring your own toiletries.
