Pros: The woman who checked us in was very personable and helpful.
Dec 22 2016
Bargain price, friendly service
Pros: Friendly people, and the price was great. They accommodated a request to swap for a newer model with more tire tread remaining, since we were driving in snow/ice.
Cons: Initial car was a Camry with 35K miles on it. Just not enough tread to safely drive in ice/snow.
Jan 6 2017
Cons: When I went to pickup the car, they changed the agreement from unlimited mileage to only 200miles per day...
Extremely irritating and annoying and undeserved.
Jan 14 2017
Pros: Getting the car was very easy. The counter was in the terminal. The agent upgraded us to the "daily special" was no cost (standard SUV to full size SUV) at no extra cost since our car still had to be cleaned.
Cons: Drop-off procedure was confusing. I pulled into the lot for Dollar and was told that it was for Thrifty. The lot agent was not sure where to drop-off the car. She eventually told me to park it near the office.