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The owners Sophie and Alain are probably the best hosts I've ever met out of the hundreds of hotels I've stayed at. They went above and beyond to assist us with all our travel issues (unrelated to the hotel itself) and made us feel like home. Room was not very big (the huge bed was probably 75% of the room) but probably pretty standard for France.
The suite we were upgraded to was spacious, nicely decorated and very clean. Good location, nice pool and jacuzzi. Two thumbs up. We arrived late afternoon and needed some basic supplies - wine, bottled water, light snacks, cheese, bread or crackers, etc. The desk clerk told us that because it was late Sunday afternoon there was nowhere to buy anything. We decided to go for a ride into town and found enough places open to buy what we needed - including the main supermarket. She really put zero thought into how to help us solve our problem. On the other hand, we found most service employees in France to lack much interest in providing good customer service or taking any initiative. Just cultural I guess.
beautiful hotel, beautiful room, nice & helpful staff, everything new & refurbished quite expensive, breakfast not included - breakfast expensive (14euros per person) - but I guess thats France! apart from that everything perfect!!! Thank you!
the location is beautiful no
Nice pool and spa. The view was beautiful. I didn't like the fact that the hotel immediately charges your card for the entire reservation upon making the reservation and that all charges are placed on the account of the person who made the reservation regardless of the number of people in your group.
We enjoyed the stay , very nice breakfast. The images of the facilities on the web-site were slightly exaggerated- it was not as deluxe as it appeared.There was a shortage of toilet roll.
The location and layout are fantastic, and the staff were helpful. Room compact but elegant. No
Beautifully located, good breakfast, nice garden No
The view, breakfasts and the pool. The staff were also very helpful. We asked for a double but got two singles put together which is not the best. I liked the view in the room so I did not want to risk another room with a lesser view.
Location, close to Collioure No
The view from the room Too old
my widows faced the indoor pool, that was packed with kids from 9am to 11 pm.
Not the Holiday Inn quality we are used to. Several things broken...elevator, spa heater, ice machine. Pool and spa water very dirty (cloudy and green). Coffee maker was only 1 cup at a time, no fridge (had to use a trash can as a cooler). AC stuck on low. Had to ask the front desk 3 times for pool towels, took over an hour.
This is the nastiest Holiday Inn we have ever stayed in! The red tile floors and many sections of carpet were absolutely filthy! The pool water was cloudy and puddles of dirty water surrounded the pool. The carpet in the room and the elevator looked like they hadn't been vaccumned in weeks. The bathtub had hair in it and there was mold on the shower curtain. I wouldn't stay at this hotel if it was free! We spoke with the manager soon after arrival, but saw no chnge in the 2 days we were there.
HOUSEKEEPING: Lack of towels-No dusting/sweeping-Lack of Amedities. Door left ajar a couple of times after maid service. No HBO schedule for July.SERVICES: Elevator works only 5 of 7 days-Lobby's complimentary coffee only get filled once in the morning!-One ice machine of three works 30% of the time. One room got flooded and ran into the indoor pool (where did the water come from?
Well, when we got there the staff where nice. But the carpets to the rooms where very stained. It smelt like someting was damp and when i opend the room door, it stank. It smelt like mold or somthing had been left wet in there for days. My hubbie had to get a different room. It was much better but i would not stay there again with my family. Sorry to say as the staff where nice but it was just not kept up. I know it in an old town but if your offering a service, make it a good one. Thanks
We were very disappointed. The hotel needs major updates. The lobby, pool and other areas were very run down.
Hotel is outdated.Appears to have been a smaller hotel that they added two buildings to,resulting in what used to be an outdoor pool becoming an indoor,and seemingly open to the public based on how many people left the hotel lot after the pool closed.B'fast is only meal restaurant serves,so kids eat free is out the window after 11.No fridges in room,broken ice machines everywhere.Not what they show themselves to be in their info,I will not be back.
The elevators needed a lot of work, the elevators only worked half of the time. A couple of people got stuck in the elevator for a half of an hour they had to call the fire department to get the elevator to work and that wasn't the first time that happened. Also the breakfst was ok, the scrambled eggs could bounce they had a big assortment of food. They have temperpedic beds, and nice bathrooms but when you take a shower it would flood the bathroom and sink area. I would probably go there again if they fix all of those mistakes!
The Holiday Inn in Downtown Wilmington should be ashamed of itself. First of all, the hotel was completely misrepresented on the internet. The lobby, the halls, and the room were drab and not clean. The cleaning staff's equipment was present in the halls all throughout the day and night of our stay, but I do not think they were utilized on the rooms. The pool and hot tub were not heated. The staff was unprofessional and not courteous. The only positive thing I can write about this hotel is its proximity to Colonial Williamsburg and Busch Gardens.
Checked in at 10PM and ate at Ledo. Went to room and young people all over-hanging out and running around. Cleaning staff all over-talking. Room dirty. Went to bed @11PM and pounding on door next to us and couple screaming and fighting and child crying. After 15 minutes of this, we pack up and go to desk. Wait 20 minutes and nobody comes. Go back to room and leave first thing in AM.
I don't know where to begin. Staff was below average. The pool was very dirty, the water was green,cloudy and it smelled. The building is in serious need of repairs. On the upper floors their are stairs in the hall making moving your luggage quit a choir. We could not find a luggage cart. Some of the rooms side on the indoor pool and can be very loud. The windows did not close all the way in the room. House cleaning were cleaning rooms all hour of the night and day. Just don't stay there.
Mas Latour Lavail is a GORGEOUS renovated villa. It only has 5 rooms total so you practically have the entire place to yourselves. The owner lives on the property and is exceptionally friendly. The staff is so kind and helpful and went out of their way to help our group of 9 with three small kids. The hotel is out of the main city and you will need a car or taxi to access. It is down narrow roads (sometimes dirt) depending on which way you approach. I was a little nervous driving there at first given the roads, but was pleasantly surprised upon arrival at how beautiful it wad despite the remote location.
Nothing,the hotel was tired and needed TLC The room was very basic and bathroom tiny beyond belief, evening meal was disgusting over cooked basic food
Pleasant and friendly staff. Good breakfast. Comfortable and clean room. Would recommend it. no
Lovely small, friendly family run hotel - very reasonable rates. Very good breakfast! could do with heavier curtains in bedroom!
The hotel is quaint and in a time warp which adds to it's charm. it is in a lovely setting and the food was good. we love it! The bathrooms need updating and the decor and fittings are very dated.
Idealy placed enroute to Spain. Affordable,Comfortable. To be highly recomended Limited directions but found easily by downloading the TomTom app for Buffallow Grills as one is ideally placed opposite.
Good location, low price, parking Strong smell of chemicals (disinfection ?) in the room, quite difficult to find when going from highway A9 (exit 42) - remember to print a detailed map !
Nice basic hotel, clean & beds are comfortable. T.v with English channels. Good budget hotel for someone who will not be spending much time in room and just needs somewhere to sleep. On-site parking with no additional charge.
Beautiful location, exceptionally clean appearance, easy to find, realaxed atmosphere. Both a buffet dinner and an an a la carte menu were displayed outside of the dining room for a 7.30 p.m. start. We waited until the start time only to find out that the a la carte menu was not being offered. We only wanted a small meal and after having a drink at the bar, a drive downtown was not an option. The walk was a long way.
None Small bedroom , small bathroom , no lift ,
That the security agent was king enough to help us out with the code of the door that didn't work. That it didn't have someone at the reception 24/7.
nothing At first we was try find this hotel about 2 h Direction is wrong. Very small room and bathroom It is smaller then on sailing yacht. In water was too much chlor smelling everywhere. Very noisy. This night was terrible.
Excellent Restaurant Very good Ambiance
The food was at a very high standard
The quality of the room was good. It was amazingly quiet and calm despite it's location on the edge of Perpignan. The food served up in the evening looked and smelt excellent, but was too expensive for our budget and we had allready had a big meal at lunch time!! However, we would have no hesitation to stay at the hotel again, and you never know we might even eat in the restaurant!!
Food in restaurant was very good. Overall very nice room and hotel in general was quite nice.
staff were helpful. do not like ground floor rooms - i should have mentioned it on the booking. really nice though - private and quiet, will go back. hated the set menu at the weekend - i like a la carte - vegetarian and eat little. did not ike the constant hoover in the pool as i like to swim.
Every thing was perfect ,the team very friendly and helpfull ,we had a fantastic room ,with a beautiful view ,ademas el restaurant estaba excelent
The surroundings, food, rooms and staff were fantastic. The staff were so accommodating, we were able to arrange a dinner party for 15 pesons with one days notice. Did I mention the staff were fantastic!!! A comment only, is that this hotel isn't central to the town (only about a 5min drive). this didn't affect us but may be of interest to others.
location and the excellent restaurant refurbishment of the room is a bit outdated
excellent food and service, nice surroundings, attractive rooms difficult to find, saw little of their claimed park and wildlife.
Very little, the room and bathroom were clean. There is a restaurant which is an enormous part of this hotel, it is run for the benefit of local business people but is the only on-site source of food for the hotel. Room service is only available when they say it is. The managerial staff at the restaurant clearly do not enjoy guests from the hotel eating there and expect the worst tables and cold service. The restaurant tables surround the pool on three sides, which is not shown in the pictures and you are not allowed to swim in the pool before 9am or after 7pm. If you swim between 12 and 3pm, expect an audience of local businessmen to watch and comment. The gardens shown also host functions, during lunch and in the evening. Basically, holiday guests are suffered but not really welcome
This hotel was superb. The views were beautiful and the restaurant was excellent for breakfast and evening meal. Very good value for this time of the year. Only one item, the shower in the bathroom was very poor. It needs to be fitted on to the wall instead of hanging loose.
hotel was newly refurbished and clean,had a bit of a clinical feel. Nice view of the med despite the road and rail no shower screen in bathroom or hook for shower,near to busy road and just over the road was a railway. Pillows were uncomfortable(that maybe just personal preference).
Location is good. It's clean. The owners have done a lot of work on a difficult building. It's too much like a motel. Lacks any atmosphere, warmth or soul for the price. The cost of staying here is far too high for what it offers.
Breakfast, pool, air conditioning road/rail noise,
Cleanliness & Friendliness of staff Lack of restaurant facilities for dinner. Only snacks avaliable.
Close to nice beaches The fact that it overlooks a busy road and a railway line - both of which were not apparent in either the price or on the website.
Hotel room was very modern, clean and the view was gorgeous! Train line is not a problem, double glazing is excellent.
The stay was more than pleasant, the view was great, staff was very helpful, the "look" of the hotel was wonderful, the food was fine. It was a very good choice in a lovely city.
Clean and comfortable with very efficient helpful and pleasant staff. Easy to find and convenient location. Good value for money
The view over the ocean from our room was fantastic. The staff were great and when we had a problem with the airconditioning in our room we were offerred another room straight away.
The distance from the beach.
service room too small, uneasy access to hotel
Le Cottage is set in a lovely garden with a view of the mountains. Our room was clean, comfortable and had a view of the swimming pool and garden.. The breakfast was excellent. Rather far from the beach, but you know that by looking at the map before you book.
The hotel was presented excellently, the pool and gardens impeccable as other reviewers have said.View from the balcony stood out as a good memory. Being just over 6ft, the toilet was a real problem, it is incredibly small and could be easily incorporated into the shower room which would give sufficient space for all sizes. Breakfast location was superb but the content was limited for the price,
Friendliness of staff. Beautifull site, relaxing atmosphere, excellent breakfast Some decoration on walls (pictures?)
The heated outdoor pool - pleasant location. air conditioning in room excellent. Very efficient, friendly staff. Although it was a Relais du Silence there were young children and babies. There was no restaurant. The room was small.
Fabulous pool and gardens ideal for our 9 and 13 year old. Lovely setting and good position within walking distance of old town. Room and bathroom were spotless and tastefully decorated. Staff very friendly and efficient. Lovely breakfast on terrace in morning. Family room had two double beds so children had to share which was fine for younger children but might not be suitable for older children. Needs to state this on booking page.
Quiet, comfortable place, close to the village but away from the busy beach area. Easy access to Argeles, Le Racou and Collioure by car.
Friendly staff, english speaking, clean room, free parking, free spa no food after 8 or 9PM
Restaurant is outstanding. The young owner couple are in the process of refurbishing the hotel and the rooms reflect this process. However, the price is fair and the quality of service outstanding.
An extremely attractive hotel in beautiful surroundings; spacious bedroom, attractively decorated and furnished; pretty gardens and pool; plenty of parking space in hotel grounds.Plenty of storage space in bedroom. Disappointingly poor bathroom, no bidet even though the plumbing for one was installed, very stiff door to the toilet, dull, smoke coloured mirror which was difficult to see in; very poor choice of television channels although we are French speakers, one was impossible to see and two of them had no sound. The drinks in the minibar were the most expensive we have ever experienced- 4? for a small bottle of water!
It is a friendly, comfortable, hotel in a quiet location on the outskirts of Argeles sur Mer. It has a lovely terrace and pool with open views towards the mountains. Staff are cheerful, helpful and efficient and the food is superb.
The hotel is lovely, with nice fittings. It is spacious and has character. Indoor and outdoor is nicely laid out, making good use of the natural environment. We found the restaurant expensive however - and the breakfast, though very good, was pricey. We enjoyed our stay, and would recommend the Auberge highly as a place from which to explore the beautiful surroundings.
Hotel staff were courteous and very helpful, the accommodation was excellent, the level of service was outstanding and the food was delicious Meals although delicious , were expensive and drinks were extremely expensive
All the staff were very helpful and friendly. Food is quite expensive but bbq night was lovely and worth it.
There was absolutely nothing to dislike.The owners have created a very special place.The furnishings are modern and clean.The food and service impeccable.
Presentation and attitude of staff was excellent. Peaceful Setting. Food excellent None
Very nice hotel, lovely pool and terrace, very quiet situation.
lovely building great room staff excellant didnt get to try the food in their restaurant which i here is good
The facilities and staff were great here. A gymnasium, swimming pool, sauna and wellbeing centre were a plus too. Food was excellent. The hotel was like an oasis in downtown Perpignan. Away from the continuous through traffic which we did not like! Near to the Pyrenees and the coast without having to drive through the town centre! When we first arrived at the front it looked like a motel stuck in the middle of an industrial site with some parts being developped. But when we drove around the back to the reception and walked through the doors, our opinions changed.
The hotel is in excellent condition, the pool was lovely and the staff were wonderful. Location - you need a car to get to the hotel - the web-site description suggests it was near to the centre of Perpignan, whereas in fact it was a 10 minute drive. Certainly not walking distance.
The hotel was very delicate with good facilities. The excercise room was a good thing! Thje personnel was friendly and very serviceminded! We definitely would like to come back! Absolutely nothing!
Excellent hotel. Staff were most friendly and helpful.We had a few wonderful days in La Fauceille. None
Staff welcoming and friendly. great car parking. Restaurant food very good but over priced.
Very good service, central location in Beziers that needs only one nights visit Cost effective recent makeover of hotel
New hotel, fresh and easy acces from the motorway. Parking and internet connection included in the price The price is much too high for such location (140 Euro/night) and such hotel. The room are quite small but the bathroom is definetly too small. The swiming pool is more a great jacusi than a real pool as it is so small.
clean, well furnished, free internet
Room was fine. City view was a worksite but the pool side was very nice and the food was fantastic. Not really. All was pretty much OK. Staff were very helpful and quite jolly.
Comfortable,friendly (except Restaurant) Location - this is well out of town in a Commercial/Business area . Restaurant was mediocre and expensive
Good price, free parking places near the hotel breakfast
Small, friendly hotel No tea or coffee in room
very thin walls you can hear the other even when he goes to toilet
staff were very friendly, spoke good english and gave good infomation. free wireless internet.
the staff and the breakfast The room is not large
very friendly proprieter and his family. Made us feel very welcome. better lighting in the bathroom would have been good.
from the moment we booked in the staff were excellent and made us feel very welcome
Hotel was clean and staff friendly. room and general facility was poor. Security poor.
We arrived at the hotel planning to stay for three nights. The staff was very pleasant and helpful, the room (which had apparently been recently renovated) was of typical French dimensions (I.E., small), clean, and the bathroom was nicely equipped and also clean. The only indication of needed work was some peeling paint on the wall above the shower. The towels were also a little threadbare but very clean. But, we had to check out after one night because the bed was the hardest we have ever encountered. (During the night I actually checked to make sure that I was not sleeping on a board covered with a thin pad.) We checked with the staff and they said that all the rooms had been redone and contained the same beds.
Near the city centre and near the university. Very nice staff. The room was not very large but it was clean.