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Nothing,the hotel was tired and needed TLC The room was very basic and bathroom tiny beyond belief, evening meal was disgusting over cooked basic food
Lovely small, friendly family run hotel - very reasonable rates. Very good breakfast! could do with heavier curtains in bedroom!
The hotel is quaint and in a time warp which adds to it's charm. it is in a lovely setting and the food was good. we love it! The bathrooms need updating and the decor and fittings are very dated.
Pleasant and friendly staff. Good breakfast. Comfortable and clean room. Would recommend it. no
That the security agent was king enough to help us out with the code of the door that didn't work. That it didn't have someone at the reception 24/7.
None Small bedroom , small bathroom , no lift ,
Good location, low price, parking Strong smell of chemicals (disinfection ?) in the room, quite difficult to find when going from highway A9 (exit 42) - remember to print a detailed map !
nothing At first we was try find this hotel about 2 h Direction is wrong. Very small room and bathroom It is smaller then on sailing yacht. In water was too much chlor smelling everywhere. Very noisy. This night was terrible.
Beautiful location, exceptionally clean appearance, easy to find, realaxed atmosphere. Both a buffet dinner and an an a la carte menu were displayed outside of the dining room for a 7.30 p.m. start. We waited until the start time only to find out that the a la carte menu was not being offered. We only wanted a small meal and after having a drink at the bar, a drive downtown was not an option. The walk was a long way.
Nice basic hotel, clean & beds are comfortable. T.v with English channels. Good budget hotel for someone who will not be spending much time in room and just needs somewhere to sleep. On-site parking with no additional charge.
Idealy placed enroute to Spain. Affordable,Comfortable. To be highly recomended Limited directions but found easily by downloading the TomTom app for Buffallow Grills as one is ideally placed opposite.
The view, breakfasts and the pool. The staff were also very helpful. We asked for a double but got two singles put together which is not the best. I liked the view in the room so I did not want to risk another room with a lesser view.
the location is beautiful no
Location, close to Collioure No
The view from the room Too old
We enjoyed the stay , very nice breakfast. The images of the facilities on the web-site were slightly exaggerated- it was not as deluxe as it appeared.There was a shortage of toilet roll.
The suite we were upgraded to was spacious, nicely decorated and very clean. Good location, nice pool and jacuzzi. Two thumbs up. We arrived late afternoon and needed some basic supplies - wine, bottled water, light snacks, cheese, bread or crackers, etc. The desk clerk told us that because it was late Sunday afternoon there was nowhere to buy anything. We decided to go for a ride into town and found enough places open to buy what we needed - including the main supermarket. She really put zero thought into how to help us solve our problem. On the other hand, we found most service employees in France to lack much interest in providing good customer service or taking any initiative. Just cultural I guess.
Beautifully located, good breakfast, nice garden No
Nice pool and spa. The view was beautiful. I didn't like the fact that the hotel immediately charges your card for the entire reservation upon making the reservation and that all charges are placed on the account of the person who made the reservation regardless of the number of people in your group.
The location and layout are fantastic, and the staff were helpful. Room compact but elegant. No
beautiful hotel, beautiful room, nice & helpful staff, everything new & refurbished quite expensive, breakfast not included - breakfast expensive (14euros per person) - but I guess thats France! apart from that everything perfect!!! Thank you!
The owners Sophie and Alain are probably the best hosts I've ever met out of the hundreds of hotels I've stayed at. They went above and beyond to assist us with all our travel issues (unrelated to the hotel itself) and made us feel like home. Room was not very big (the huge bed was probably 75% of the room) but probably pretty standard for France.
Friendly staff, english speaking, clean room, free parking, free spa no food after 8 or 9PM
The distance from the beach.
service room too small, uneasy access to hotel
Quiet, comfortable place, close to the village but away from the busy beach area. Easy access to Argeles, Le Racou and Collioure by car.
Friendliness of staff. Beautifull site, relaxing atmosphere, excellent breakfast Some decoration on walls (pictures?)
The hotel was presented excellently, the pool and gardens impeccable as other reviewers have said.View from the balcony stood out as a good memory. Being just over 6ft, the toilet was a real problem, it is incredibly small and could be easily incorporated into the shower room which would give sufficient space for all sizes. Breakfast location was superb but the content was limited for the price,
Fabulous pool and gardens ideal for our 9 and 13 year old. Lovely setting and good position within walking distance of old town. Room and bathroom were spotless and tastefully decorated. Staff very friendly and efficient. Lovely breakfast on terrace in morning. Family room had two double beds so children had to share which was fine for younger children but might not be suitable for older children. Needs to state this on booking page.
Le Cottage is set in a lovely garden with a view of the mountains. Our room was clean, comfortable and had a view of the swimming pool and garden.. The breakfast was excellent. Rather far from the beach, but you know that by looking at the map before you book.
The heated outdoor pool - pleasant location. air conditioning in room excellent. Very efficient, friendly staff. Although it was a Relais du Silence there were young children and babies. There was no restaurant. The room was small.
Mas Latour Lavail is a GORGEOUS renovated villa. It only has 5 rooms total so you practically have the entire place to yourselves. The owner lives on the property and is exceptionally friendly. The staff is so kind and helpful and went out of their way to help our group of 9 with three small kids. The hotel is out of the main city and you will need a car or taxi to access. It is down narrow roads (sometimes dirt) depending on which way you approach. I was a little nervous driving there at first given the roads, but was pleasantly surprised upon arrival at how beautiful it wad despite the remote location.
I don't know where to begin. Staff was below average. The pool was very dirty, the water was green,cloudy and it smelled. The building is in serious need of repairs. On the upper floors their are stairs in the hall making moving your luggage quit a choir. We could not find a luggage cart. Some of the rooms side on the indoor pool and can be very loud. The windows did not close all the way in the room. House cleaning were cleaning rooms all hour of the night and day. Just don't stay there.
We were very disappointed. The hotel needs major updates. The lobby, pool and other areas were very run down.
Hotel is outdated.Appears to have been a smaller hotel that they added two buildings to,resulting in what used to be an outdoor pool becoming an indoor,and seemingly open to the public based on how many people left the hotel lot after the pool closed.B'fast is only meal restaurant serves,so kids eat free is out the window after 11.No fridges in room,broken ice machines everywhere.Not what they show themselves to be in their info,I will not be back.
HOUSEKEEPING: Lack of towels-No dusting/sweeping-Lack of Amedities. Door left ajar a couple of times after maid service. No HBO schedule for July.SERVICES: Elevator works only 5 of 7 days-Lobby's complimentary coffee only get filled once in the morning!-One ice machine of three works 30% of the time. One room got flooded and ran into the indoor pool (where did the water come from?
This is the nastiest Holiday Inn we have ever stayed in! The red tile floors and many sections of carpet were absolutely filthy! The pool water was cloudy and puddles of dirty water surrounded the pool. The carpet in the room and the elevator looked like they hadn't been vaccumned in weeks. The bathtub had hair in it and there was mold on the shower curtain. I wouldn't stay at this hotel if it was free! We spoke with the manager soon after arrival, but saw no chnge in the 2 days we were there.
Checked in at 10PM and ate at Ledo. Went to room and young people all over-hanging out and running around. Cleaning staff all over-talking. Room dirty. Went to bed @11PM and pounding on door next to us and couple screaming and fighting and child crying. After 15 minutes of this, we pack up and go to desk. Wait 20 minutes and nobody comes. Go back to room and leave first thing in AM.
Not the Holiday Inn quality we are used to. Several things broken...elevator, spa heater, ice machine. Pool and spa water very dirty (cloudy and green). Coffee maker was only 1 cup at a time, no fridge (had to use a trash can as a cooler). AC stuck on low. Had to ask the front desk 3 times for pool towels, took over an hour.
The Holiday Inn in Downtown Wilmington should be ashamed of itself. First of all, the hotel was completely misrepresented on the internet. The lobby, the halls, and the room were drab and not clean. The cleaning staff's equipment was present in the halls all throughout the day and night of our stay, but I do not think they were utilized on the rooms. The pool and hot tub were not heated. The staff was unprofessional and not courteous. The only positive thing I can write about this hotel is its proximity to Colonial Williamsburg and Busch Gardens.
Well, when we got there the staff where nice. But the carpets to the rooms where very stained. It smelt like someting was damp and when i opend the room door, it stank. It smelt like mold or somthing had been left wet in there for days. My hubbie had to get a different room. It was much better but i would not stay there again with my family. Sorry to say as the staff where nice but it was just not kept up. I know it in an old town but if your offering a service, make it a good one. Thanks
The elevators needed a lot of work, the elevators only worked half of the time. A couple of people got stuck in the elevator for a half of an hour they had to call the fire department to get the elevator to work and that wasn't the first time that happened. Also the breakfst was ok, the scrambled eggs could bounce they had a big assortment of food. They have temperpedic beds, and nice bathrooms but when you take a shower it would flood the bathroom and sink area. I would probably go there again if they fix all of those mistakes!
my widows faced the indoor pool, that was packed with kids from 9am to 11 pm.
location and the excellent restaurant refurbishment of the room is a bit outdated
The food was at a very high standard
The quality of the room was good. It was amazingly quiet and calm despite it's location on the edge of Perpignan. The food served up in the evening looked and smelt excellent, but was too expensive for our budget and we had allready had a big meal at lunch time!! However, we would have no hesitation to stay at the hotel again, and you never know we might even eat in the restaurant!!
staff were helpful. do not like ground floor rooms - i should have mentioned it on the booking. really nice though - private and quiet, will go back. hated the set menu at the weekend - i like a la carte - vegetarian and eat little. did not ike the constant hoover in the pool as i like to swim.
Food in restaurant was very good. Overall very nice room and hotel in general was quite nice.
Every thing was perfect ,the team very friendly and helpfull ,we had a fantastic room ,with a beautiful view ,ademas el restaurant estaba excelent
Excellent Restaurant Very good Ambiance
excellent food and service, nice surroundings, attractive rooms difficult to find, saw little of their claimed park and wildlife.
The surroundings, food, rooms and staff were fantastic. The staff were so accommodating, we were able to arrange a dinner party for 15 pesons with one days notice. Did I mention the staff were fantastic!!! A comment only, is that this hotel isn't central to the town (only about a 5min drive). this didn't affect us but may be of interest to others.
Very little, the room and bathroom were clean. There is a restaurant which is an enormous part of this hotel, it is run for the benefit of local business people but is the only on-site source of food for the hotel. Room service is only available when they say it is. The managerial staff at the restaurant clearly do not enjoy guests from the hotel eating there and expect the worst tables and cold service. The restaurant tables surround the pool on three sides, which is not shown in the pictures and you are not allowed to swim in the pool before 9am or after 7pm. If you swim between 12 and 3pm, expect an audience of local businessmen to watch and comment. The gardens shown also host functions, during lunch and in the evening. Basically, holiday guests are suffered but not really welcome
Close to nice beaches The fact that it overlooks a busy road and a railway line - both of which were not apparent in either the price or on the website.
This hotel was superb. The views were beautiful and the restaurant was excellent for breakfast and evening meal. Very good value for this time of the year. Only one item, the shower in the bathroom was very poor. It needs to be fitted on to the wall instead of hanging loose.
The stay was more than pleasant, the view was great, staff was very helpful, the "look" of the hotel was wonderful, the food was fine. It was a very good choice in a lovely city.
hotel was newly refurbished and clean,had a bit of a clinical feel. Nice view of the med despite the road and rail no shower screen in bathroom or hook for shower,near to busy road and just over the road was a railway. Pillows were uncomfortable(that maybe just personal preference).
Hotel room was very modern, clean and the view was gorgeous! Train line is not a problem, double glazing is excellent.
Breakfast, pool, air conditioning road/rail noise,
Location is good. It's clean. The owners have done a lot of work on a difficult building. It's too much like a motel. Lacks any atmosphere, warmth or soul for the price. The cost of staying here is far too high for what it offers.
Cleanliness & Friendliness of staff Lack of restaurant facilities for dinner. Only snacks avaliable.
Clean and comfortable with very efficient helpful and pleasant staff. Easy to find and convenient location. Good value for money
The view over the ocean from our room was fantastic. The staff were great and when we had a problem with the airconditioning in our room we were offerred another room straight away.
Relaxing.Good food.Good beachside position with adequate beach facilities.Staff extremely pleasant.Elderly clientele at this time so early to bed. A little too far from centre.
The Maitre D the reception staff and the fillet steak. The entrecot.
The Hotel was in an excellent position and the staff where very helpfull. Some of the decor was a litle tired but still very acceptable. I didnt have any problems at all.
The food was superb . The general standard of the hotel and staff was excellent. Look forward to going again.
The location of the hotel
Great restaurant, great pool facilities, great location by the beach. Hotel a little old.
Lake side location
Close to the beach and far from commercial and noisy centre of Argeles. Not far from Cerebre and Collioure. Breakfest to expensive compared to what you get.
The reception staff were excellent, the senior waiter was a little brash and loud, all other staff and matters were fine, although the food was overpriced relative to the surrounding restaurants. Thank you for a pleasant stay The only real complaint I would have is about the surrounding grass areas along the seafront where dogs' faeces litters the ground and I would advise the hotel to make represetations to the local authorities to ensure that the dog owners pick up after their dogs; I heard several others complain about this.
Modern clean efficient; close to city centre and not far from station. Kitchen in room convenient. Hotel's striking design makes it easily identifiable when lost in unfamiliar streets! Limited drop off parking space for visitors arriving by car with luggage.
I had free internet in my room The smell of sewer coming from the bathroom.
Clean, functional and private; plenty of kitchen utensils etc. Staff were polite and helpful. Easy access to the town of Perpignan and 15 min walk to the station. The image on the web is incorrect: the hotel is still being built and we had a noisy building site outside our window. Although the building we stayed in is very new, the heating and extractor fans did not work. We reported this but nothing was done. The room was a little cold but there was a blanket. There was a dangerous and busy road to cross to get to the hotel with no obvious crossing point. The hotel had no character whatsoever, you could have been anywhere in Europe.
Location, price, room
Central position, affordable price, clean, kind staff, recommendable to other passengers
Modern comfortable rooms with good location next to the Old Town
No-one on reception after 6pm on Sunday and the building is locked, accessed only via a code. We were not able to enter the building as there was nobody on reception and the shutter was down over the reception area and we also did not have the correct code to enter, as the code sent via Active did not work. I spoke to a resident who was leaving the building at the same time , I showed him the code and he said that this was the wrong code. We could not therefore enter the building to pick up the key to the room which we had booked via the internet several months earlier. There are no instructions of what to do if there is no receptionist present. Also, there is nowhere to park. There is a private secure underground car park attached to the building, but you require a fob from reception to access the car park. There is no other close car park near to the the apartments. The apartments are based on a very busy corner road with non stop traffic and no footpath or inlet to stop the car, so my partner had to drive past the apartments a quarter of a mile down the road in order to safely pull in, I then had to walk back to the apartments to try to access the building. As I could not access the building I was left with no other choice but to seek somewhere else to stay for the evening.
Excellent location within walking distance of the Castillet. There was a slight "drain" smell in my bathroom which in my opinion was due to poor sealing between the toilet and soil stack. This could easily be rectified by resealing.
Well situated. Clean and new. Staff pleasant and helpful when there (not evening, night or early morning). Secure available parking. Room had everything we needed. Room not cleaned at weekend as no staff. Part time reception desk. 'Threat' of 15 Euro charge if kitchen area not clean on departure. Parking difficult on arrival as need key to access car park. Difficult returning key on departure. Breakfast poor value.
Excellent central location, rooms look pretty new and very clean. Still appears to have a lot of building work around, but didn't effect our stay.