Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.5 "Terrific location."10.0 "
City centre within easy reach , said 100%." 9.6 "96%liked the proximity to sightseeing ." 10.0 "100%appreciated the closeness to the beach ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to shopping ." -
9.1 "World class service."9.4 "94% found the
staff to be very friendly ." 8.6 "86% thought theservice was very professional ." 7.3 "73% said thereception staff was great ." -
9.0 "Excellent amenities."9.9 "99% found the
grounds to be nice ." 8.1 "81% thought thebuilding was wonderful ." 7.1 "71%enjoyed the lobby entrance ." 9.3 "93% said theelevator was good ." 10.0 "100%loved the terrace ." -
8.5 "Bar is amazing."
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7.4 "Good breakfast."
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7.0 "Nice rooms."5.2 "Only 52% said
rooms were big enough ." 6.7 "Only 67% saidrooms were clean enough ." 5.8 "Only 58% thought thefurniture was functional ." -
5.8 "Average cleanliness."6.7 "Only 67% said
rooms were clean enough ." -
5.7 "Vibe was decent."
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4.8 "Not very comfortable."2.9 "71% didn't like the
uncomfortable beds ." 4.7 "53%criticized the small bathroom ." -
3.3 "Internet is poor."
Overall Rating
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9.5 "Terrific location."9.6 "96%
liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%appreciated the closeness to the beach ." -
9.1 "World class service."9.2 "92% found the
staff to be very friendly ." 8.5 "85% thought theservice was very professional ." 7.5 "75% said thereception staff was great ." -
8.8 "Amenities are good."8.0 "80% thought the
building was wonderful ." 9.8 "98% found thegrounds to be nice ." 7.6 "76%enjoyed the lobby entrance ." -
7.1 "Good breakfast."
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6.3 "Rooms are ok."5.0 "Only 50% said
rooms were big enough ." 6.5 "Only 65% saidrooms were clean enough ." -
5.5 "Average cleanliness."6.5 "Only 65% said
rooms were clean enough ." -
4.5 "Not very comfortable."2.9 "71% didn't like the
uncomfortable beds ." 4.2 "58%criticized the small bathroom ."
Overall Rating
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9.6 "Terrific location."
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8.8 "Amenities are good."7.9 "79% thought the
building was wonderful ." 9.9 "99% found thegrounds to be nice ." -
8.8 "Great service."9.1 "91% found the
staff to be very friendly ." -
7.7 "Good breakfast."
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7.1 "Nice rooms."9.8 "98% thought the
view was good ." -
5.8 "Average cleanliness."
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5.6 "Vibe was decent."
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5.1 "Average value."
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4.8 "Not very comfortable."
Overall Rating
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9.2 "World class service."
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6.6 "Rooms are ok."
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4.7 "Not very comfortable."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.3review from
Ambiance of the hotel, knowledge of staff, food and wine knowledge of maitre d' in restaurant, outlook from our room and restaurant was magnificent Nothing
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7.3review from
The position on the clifftop with the view across to Naples were fabulous. The room was wonderful, both with regards to size and quality of furnishings - luxurious. The breakfast staff were not always helpful with our requests. The food also was not to the expected standard.
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5.7review from
The views were amazing The bar and food prices but I suppose hotels are always expensive to eat and drink in
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6.0review from
The hotel key advantage is it's excellent location in the middle of Sorento. The walls are extremely thin, and you can hear whatever is going on in the next room.
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7.0review from
It was very central. Showers were fantastic. Lovely breakfast Lift to beach closed.
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6.4review from
View and location
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7.6review from
The views were exceptional as were the rooms, staff was wonderful and very courteous. The only negative was the fact that the lift to the beach was not operating. It would be better to keep it going through October.
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4.8review from
lovely hotel ,good position shame about some of the rude staff
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7.6review from
The room was very good and the staff helpful at all times. The hotel has had some recent redecoration and was very attractive in the respect. Gardens were lovely as was the pool area When we visited in April there was only an a la carte menu. This was expensive so we chose to eat in the restaurants in the town instead.
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7.6review from
Fabulous location, wonderful views, excellent service
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7.3review from
The position on the clifftop with the view across to Naples were fabulous. The room was wonderful, both with regards to size and quality of furnishings - luxurious. The breakfast staff were not always helpful with our requests. The food also was not to the expected standard.
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7.0review from
It was very central. Showers were fantastic. Lovely breakfast Lift to beach closed.
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7.6review from
The views were exceptional as were the rooms, staff was wonderful and very courteous. The only negative was the fact that the lift to the beach was not operating. It would be better to keep it going through October.
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7.6review from
The room was very good and the staff helpful at all times. The hotel has had some recent redecoration and was very attractive in the respect. Gardens were lovely as was the pool area When we visited in April there was only an a la carte menu. This was expensive so we chose to eat in the restaurants in the town instead.
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7.6review from
Fabulous location, wonderful views, excellent service
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6.3review from
Ambiance of the hotel, knowledge of staff, food and wine knowledge of maitre d' in restaurant, outlook from our room and restaurant was magnificent Nothing
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5.7review from
The views were amazing The bar and food prices but I suppose hotels are always expensive to eat and drink in
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6.0review from
The hotel key advantage is it's excellent location in the middle of Sorento. The walls are extremely thin, and you can hear whatever is going on in the next room.
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6.4review from
View and location
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4.8review from
lovely hotel ,good position shame about some of the rude staff
