Zalanta

The hotel is conveniently located near attractions such as Heavenly Mountain Resort, Heavenly Village, Ski Run Marina, and Bijou Golf Course, offering easy access to a variety of activities and entertainment options.

Some guests have mentioned issues with amenities such as the fireplace, pool, and hot tub not being warm enough, as well as a broken knob on the hot tub. Additionally, some guests found that the picture of the hotel did not match its actual location.

While many guests have praised the friendly and helpful staff, some have expressed concerns about specific interactions with staff members, including feeling unwelcome and encountering unhelpful attitudes.

Guests have reported mixed experiences with cleanliness, with some mentioning that the property could have been cleaner and that they found clothes from previous guests in their room. However, others have described the property as stunning, clean, and modern.

The high season at the hotel is in January, while the low season is in May. Visitors can take advantage of the hotel's proximity to various activities and restaurants, making it a great location throughout the seasons.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

May is mentioned as the low season, which could be a great time to visit for a quieter experience and potentially better rates.

The hotel is conveniently located near various attractions such as Heavenly Mountain Resort, Heavenly Village, and Ski Run Marina, making it easy to explore the area.

Some guests reported issues with room amenities such as broken furniture and temperature control. It may be helpful to check the condition of these amenities before finalizing a booking.

Several guests noted that breakfast was not offered, so it's advisable to check with the hotel about breakfast availability and alternatives in the vicinity.

Some guests mentioned discrepancies between the photos of the hotel and the actual rooms. It might be beneficial to request updated room photos before making a reservation.

If specific amenities or services are essential, it's advisable to confirm their availability with the hotel in advance to avoid any inconvenience during the stay.

Some guests experienced noise disturbances, particularly loud music, which affected their stay. Consider inquiring about noise levels and room locations when making a reservation.

Several guests reported maintenance issues such as broken doors and leaks. It's recommended to ensure that the accommodation is in good condition before checking in.

Due to Covid-19, some guests mentioned the suspension of daily cleaning services. It's advisable to check the current housekeeping arrangements and plan accordingly.