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Breakfast was ok. Dowtown at 5 minutes by feet. During the night, the noise of the air conditioner of the neighbor room was too loud.
Easy access, large room, comfy beds Breakfast was not so good. Egg yolk in boiled egg was overcooked and almost green.
quick procedures, thick walls, i.e. no noise from neighbouring rooms breakfast monotonous
good location, clean room, free parking, free wi-fi, breakfast included, microwave and refrigerator in the room Wi-Fi signal a little weak in my room, on/off connection
Friendly service, clean and functional rooms at an affordable price for the location within walking distance of the convention center and old town.
Room's were clean and the beds comfortable. They advertise a pool, but its more of a large bathtub, don't expect to go swimming. As mentioned in previous post, the staff is not friendly..
Our stay there was great, other than the fact that TWO TIMES the cleaning staff opened the door, without even knocking, prior to checkout time, the first of which was 9:30am while my boyfriend and I were still in bed, asleep.
It was available and conveniently priced for when I purchased the room. I do wish the lights were all working and had a coffee maker- but all things considered, it's fine.
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Location on the main street Do not provide breakfast. I have to drive 10 mins to Taco Bell for breakfast.
Its location. Towels weren't in the bathroom.
The access to a television My wife noticed one of the pillow sheets had two small sized dot shaped stains.
We were over charged for this type of hotel. $----per night than normal rate
It was cheap in price. One of the housekeepers stole a water jug from my room. When I asked where it was, the hotel did not try to help or willing to pay for my stolen item that was worth $10. I will never stay there again!!!!¿¿
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Scary looking area of town. Had bars on my room window that faced the alley. But I MUST say the employee who helped me Friday afternoon was excellent! Definitely no frills here but it was acceptable. See above.
Carpeting was stained and looked old. Refrigerator needed defrosting and cleaning. Freshly painted room.
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Only thing good TV. This a Motel Lodge did not have a phone or and shower that was broken and knew about it and did not tell me the water was very HOT no cold water. The Owner son said they knew about had a Plumer come out and said it would be fix Monday. Not even a discount
A nice room with two queen beds which were very comfortable. Air conditioning worked fine and it had a flat panel TV with several HBO channels. It had a table with two chairs and a refrigerator and microwave so if you needed to eat in you could. Since I am a soft down pillow user, this motel (and almost any motel or hotel) had pillows that were like rocks. I bring one of my own pillows whenever possible. The closet was huge but situated behind the table and chairs, so difficult to get to.
The staff was pretty fast to respond, when we knocked their window. The odor in the room was really bad. My clothes and all my things soaked that smell. When we entered the room, there was good amount of leafs and dirt on floor. I think there are no bed bugs, but I spent some time searching for them in bed and clothes.
I did not like the room at at all. There were scratches all over the walls and headboard. There was a bullet hole in the wall. The door did not actually close completely so the room was incredibly loud next to the street. There were broken windows.
How close it was to where we were visiting, quiet, price The bed...it was way too hard. The floor was easier to sleep on
Clean. Quiet. Friendly staff. Great TV and cable selection. Neighborhood was pretty bad. Nice mcDonalds and Taco Bell right across the street though. Refrigerator smelled bad. No place to sit outside.
Just an ordinary motel - nothing bad but nothing extraordinary good as well. A quiet place and clean bed to sleep - just what I needed. A coffee machine is a pleasant bonus ) Despite the fact that it was the cheapest motel in North Hollywood I could find it's still overpriced - like all accomodation in LA. Wi-fi signal isn't so good.
No ice or vending machines.
Overpriced. Pictures don't reflect the rooms. It's definitely false advertisement
Neat and spacious room. Parking space was not clean.
Clean and spacious room. Good value for money. Breakfast area was small and options limited.
Everything was great... The size, the bathroom, the noise was non-existent, a fridge and microwave.. The check out time is NOT noon as stated on the bill, email, receipt, etc. It is 11am. I even asked when I got there to make sure and was told even by staff that check out is noon. I was out most of the night with my girlfriend and got back around 3am, went to sleep at 4am. I woke up to a phone call from staff at 10:45am that 11am is check out. I checked the receipt and told him it's clearly printed that it's noon. He said "no" that the maids need time to clean the rooms and check out time is always 11am. This is the same guy that when my girlfriend arrived to the hotel before me refused to let her check in (despite both our names were a part of the guests and later got resolved by the next guy's shift. (She sat in her car waiting and the next employee was happy to let her check in and doesn't know why the previous guy didn't.) This is the only experience that I'm really pissed at is that I paid for a given time and that it was abruptly changed without warning. (And through no fault of my own).
Location seemed safe. I love the painted walls and ceilings. Check-in was quick and easy. Road noise. Cheap, rough towels. Uncomfortable bed. Single-ply recycled toilet paper thin enough to see through. Tight parking areas with too few parking spaces made me wish there was food closer to the hotel so I could walk instead of risk losing my parking space. Soda machine was sold out of most beverages and never refilled while I was there. No snack vending machine. Bottom sheet was a flat sheet, not a fitted sheet, so it kept coming off the corners of the bed.
Nothing It is used as residential living and their tenants were questionable. There was trash left in the hallways. There was roaches in the bathroom. No clear direction on how to get to the second floor. Their idea of a dinning area had folding metal chairs and plastic tables. Not worth staying there again.
When I first arrived, the manager handled a confrontation situation with drunk occupants rapidly and restored order. Also, the renovation of the hotel was very well done compared to many budget hotels I have stayed at. Complements to a management staff that cares. I find very little of that these days. I would recommend staying at this hotel if you need to go to Pasadena.
Manager lacks customer service skills. He is rude and condescending. Whatever happened with "the customer is always right"? Breakfast had very limited options.
The room was very clean and the bed was comfortable..the breakfast was a little sparse and the juice was room temperature. Would of loved a fruit tray and ice cold juice, especially for the price of the rooms. I was really pissed I had to pay a $30 early check in fee for a room that was already available. I can see them doing that if none of the rooms were not clean and they had to call someone to clean. I had been driving for three hours on no sleep from the night before. I asked the staff to tell me what the fee was for. I was told " I dont know but its been that way for 5years"! Check in time was 2pm!!!!!!! ARE U SERIOUS!!!! If I make a reservation I want my flipping room now no matter what time I arrive. I felt the man at the desk was rude by passing me off to someone else when I started questioning him about the fee and the check in / check out times. I don't stay in hotels so I don't understand how it works. In by 2pm out by 11am, that not a full 24hours!!!..other than that my trip was a pleasant one.
Typical no-frills motel. Bed was comfortable and room was reasonable. Refrigerator didn't work and wifi is so bad as to be unusable.
The bldg was being remodled, The AC unit did not work. Staff was not available after 8pm.
Distance from the business I needed to conduct was close. Surrounded by roses...lots and lots of roses. TV-Yes, Cable - Yes, remote-yes (with deposit) Air conditioning in room made the perfect amount of noise to drown out the TV sound and occasional police siren in the area. I really enjoyed having to wear my socks all the time because the rug felt like wool. I learned that had I spent $15 more a night I could have been at a hotel nearby with far better ratings. Do your homework! Pool out of service, was not mentioned until after I checked in. Poor WiFi service- it kept going out The "Non Smoking" room smelled heavily of smoke 3 towels in the room - that's it! Tables and chairs were extremely dirty - PLS do not sit on them. 3 items plugged into one extension cord - looks very dangerous The freezer part of the mini fridge seems to have never been defrosted- more ice than space in the freezer section. So much trash around the exterior. Parking area could use more lighting at night.
Location, price, cleanliness, staff was nice. Really nice bathroom. And the toiletries were cruelty free! Thumbs up! No alarm clock in room. Wish there was a coffee maker. Plastic chairs and cheap table were odd.
Convenient to my meetings the next day. The images of the hotel on the website were far nicer than anything I saw in my one night stay. There was a dog in the next room that had been left alone and barked for a couple of hours until the resident came back to the room. There was no iron in the room. I had to call down to the desk and it took three phone calls to finally get one sent to my room. The continental breakfast shown on the website was a complete fabrication. The real breakfast was a coffee urn and a few pastries wrapped in plastic.
Next to the freeway, decent price, and there is free HBO. There was one staff member that my friends and I felt very comfortable around. He tried to start a conversation with us about where we're from just to end it with that where we are from are where a lot of "weirdos" are. Maybe he was trying to be funny but we felt like he was making us feel inferior. We asked for a refund on the WiFi (BTW It does not work!!!) and we had to go in and out of room three times to finally give him everything he needed to finally refund us and also after he has helped everyone else. Definitely need to have A LOT of patience with him. The other staff members were more helpful, quick, and efficient.
Staff was friendly, and the price was very reasonable. When I checked in, everything was a little hectic. And there were frightening noises throughout the night. Not that I felt I was in danger, but I didn't feel particularly safe either.
My stay was overall good A little old fashion and sheets had cigarette burns on themn