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We stayed at this hotel in January which is definiely not the high season. The service we received at this hotel was exceptional. The rooms are beautiful and many of them have a great view of Soveratto. The amenities are very good and the stay in the summer should be gorgeous as all the terraces are open. Absolutely nothing. It is not located in the center of Soveratto but the view is very good.
Very pleasant and helpful staff. Comfortable rooms with good air conditioning. Immaculate and attractive grounds and pool. It is also near the beach. Good restaurant. Good, secure parking. I would certainly recommend it to friends. There is nothing that I disliked about the hotel - it was a very positive experience.
good food, very attentive bar and restaurant staff and front desk staff. We were disappointed not to be on the beach. The guidebook said it had a private beach, when in fact you had to walk across the railroad tracks and go some distance on foot. Not even an ocean view from the room. No hot food at breakfast (eggs, etc.) Way overpriced!
The staff were helpful and the rooms clean and comfortable. The hotel had effectively closed a month earlier, therefore advertised facilities didn't exist.
Staff was friendly, breakfast buffet was nice. The hotel in which we stayed required a special card for an additional free. The card would allow us to use the pool, beach shuttle and various other amenities tht we listed on the site. Information was misleading since no mention was made of the extra cost. Web site says, "steps to beach"...this is not the case.
Availability of the room in short notice, building structure. Very difficult to find/access, limited services, no internet connection.
Very friendly staff and excellent food Room was typical of a 2 star hotel - electrics kept blowing and air conditioning noisy. Also, some of the equipment in the gym was broken and unsafe to use.
The setting was wonderful and the attitude of the staff could not have been better. Very well done.
direct at the beach. friendly staff. good breakfast, you can ask what you like. nice location in the bay of copanello
Gino was incredibly friendly and helpful, nothing was too much trouble - we were the only guests staying and he made us feel very at home.
The family orientated friendly atmosphere with a constant willingness to help both in service and communication, being immersed in Italian culture and location on the beach I liked every aspect of it.
we relaxed and read our books and played on the beach we should of used a car as no buses running in the winter
Right on beach. Good in off season.Could get very busy in height of season.
Friendly and flexible staff. Hotel location on the beach. Nice service.
Very friendly staff. Catered for a gluten free diet.
Wonderfull place and hospitality
Nice beach with ample space off-season; comfortable room; friendly staff; country side location with small towns in the neighbourhood. Airco and fridge in the room.