Springfield Hotels

The hot breakfast was amazing. The staff, very friendly. The location ideal to everything we wanted to do.

WE had to leave at the end of our stay

Staff was incredibly friendly and service was spectacular. We were totally blown away by the level of excellence this hotel brought.

I don't have a bad thing to say about this hotel. 2.5 star hotel with 5 star staff. Everyone was friendly and helpful. The staff gave us a late checkout without me even asking so my daughter and I had time to get cleaned up after our race.

The room was very large.

It is constructed like a motel, and I thought this was a hotel. I guess that is my fault.

nothing

not an 8 of 10, not clean. left and spent another $---- on the hampton by hilton up the road same night and only because holiday inn express was booked and looks new also up the street.

Breakfast, staff, facilities.

Nothing. Stay was as expected.

It was clean and up to date.

The housekeeper came into the room early while we we're sleeping even after I stated come back more than once.

Upon entering the room it appeared that someone had used the bathroom and didn't flush so to me the room was not clean.

Most inexpensive place to sleep in the area. :)

No smoking room smelled like smoke. :(

The location was good.

The internet was too slow on the computer in the lobby.

There was a HUGE pile of mattresses behind the hotel. We are praying that it was just time to upgrade and not a bed bug issue.

it was closed

We got to White House about 5pm and could not find a Best Western. Called their number they are in the process of changing to a Hampton. They did suggest a Best Western south about 15 miles. Checked in there and paid over twice what I had booked for

Our room was clean and comfortable.

Yes, we were unaware that the Best Western was in the process of being converted to a Hampton Inn. All public areas were totally under renovatin and no effort was made to vacuum traffic any traffic areas. No amenities available due to construction.