Dining
Services and conveniences
Basics
Accessibility and suitability
General
Media and entertainment
Parking and transportation
Laundry
Outdoor
Bedroom
Workspace
Bathroom
Things to do
Health and safety
Family friendly
Fitness
Pool
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's customer service?
Guests have praised the very friendly and helpful staff, as well as the awesome front desk staff. They have also highlighted the great customer service, with an unexpected, very nice surprise from the employee at the front desk.
How is the cleanliness of the hotel rooms?
Guests have mentioned that the rooms were updated and clean, with beautiful room and great comfort. However, some guests have noted that the room could have been swept or vacuumed better, especially the bathroom.
What are the dining options available at the hotel?
The hotel offers a restaurant, bar/lounge, and breakfast in the room. Guests have also enjoyed the warm and good chocolate chip cookies available at the hotel.
Is parking available at the hotel?
The hotel offers free parking and a free airport shuttle, making it convenient for guests. However, some guests have mentioned concerns about the security of their vehicles in the parking area.
When is the best time to visit the hotel?
The high season for the hotel is in November, while the low season is in January. It's important to consider these seasonal variations when planning a visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in January, which is considered the low season. This could provide a more relaxed experience.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions like the Saint Louis Art Museum, St. Louis Zoo, and Forest Park, all within a reasonable distance from the hotel.
Check Room Amenities
Some guests noted the absence of a fridge or microwave in the room, which could be inconvenient for longer stays. Consider this when choosing your room type.
Request for Housekeeping
A few guests mentioned issues with cleanliness, such as finding hairs in the shower and bed. It may be helpful to request thorough housekeeping upon arrival.
Inquire About Shuttle Service
While the hotel offers a free airport shuttle, it's advisable to inquire about its availability in advance to avoid any inconvenience.
Be Mindful of High Season
November is considered the high season, so if you prefer a livelier atmosphere and don't mind larger crowds, this could be the ideal time to visit.
Consider Noise Levels
Despite the hotel's proximity to the airport and highway, some guests were pleasantly surprised by the minimal noise in their rooms. However, it's advisable to inquire about room locations to ensure a quieter stay.
Check for Room Upgrades
Some guests mentioned that the hotel seemed newly remodeled, with updated rooms and beautiful decor. Inquire about the availability of these upgraded rooms for an enhanced experience.
Verify Room Facilities
Before your stay, it's advisable to confirm the availability of specific room facilities, such as a fridge or microwave, to ensure they meet your needs.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | January |
|---|---|
High season | July |
Average price (weeknight) | $148 |
Average price (weekend night) | $129 |
Value for money | 8.0 |
|---|---|
Distance to city center | 11.3 mi |
Nearest Airport | Lambert-St Louis |
Distance to airport | 1.4 mi |