Couch was stained, bathtub had red/rust looking stains on bottom, toilet randomly flushed every few hours, no fridge, etc.
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*Total includes estimated local taxes & fees payable on check out.
Amenities at Hilton St. Louis-Airport
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Free airport shuttle
- Shuttle service (free)
- Business center
Reviews of Hilton St. Louis-Airport
6.7
Okay
1571 verified ratings
Wonderful
603
Very good
183
Good
149
Okay
102
Fair
126
Mediocre
108
Poor
300
Summary of reviews
Guests say
Most guests appreciated the hotel's proximity to the airport and the convenience of the shuttle service. However, many reviews highlighted significant issues with cleanliness, customer service, and amenities such as missing refrigerators, microwaves, and problems with showers and heating. Some guests also reported uncomfortable beds and maintenance issues. While a few guests mentioned friendly staff and a good restaurant, the overall experience was often marred by poor service and lack of cleanliness.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
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6.7 out of 10
825 reviews
6.6 out of 10
499 reviews
7.3 out of 10
8 reviews
6 out of 10
6 reviews
All reviews
Staff members were super rude. Our room never got cleaned during our entire stay here at the Hiltons. We got locked out of our room due to a bad door reader. The water was shut off and we couldn't use...
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Arrived to a none functional digital key. Got that fixed. Next evening arrived to a dead door lock battery. Took them 40 minutes to respond.
The AC did not work. Desk clerk did not know how to arrange for a night somewhere else or how to find or contact the person who did. The desk charged debit card on arrival but continued to authorize t...
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Pros (+) Good breakfast and everyong was nice!
Cons (-) Was told about the renovations which was appeciated. i believe the cost should have been adjusted more.
Pros (+) Beautiful property. Very friendly staff.
Cons (-) Messages sent to hotel through reservation confirmation email never got there, which made our late check in a bit hectic. There was insufficient bedding for the sofa bed. The main complaint was more a...
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique amenities?
The hotel offers an indoor pool, shuttle service, free airport shuttle, and a fitness center. Additionally, it provides a gift shop, a business center, and a bar/lounge for guests' convenience.
What can I expect from the hotel's cleanliness and housekeeping?
Guests have praised the hotel's cleanliness and the friendly staff. However, some guests have mentioned issues with room cleanliness, such as dirty showers and slow maintenance response.
Is parking readily available at the hotel?
While the hotel offers parking, some guests have expressed dissatisfaction with parking, including limited availability and unexpected fees. It's advisable to inquire about parking details when making a reservation.
What are guests saying about the hotel's food and dining options?
Guests have appreciated the fresh and nutritious food, as well as the readily available coffee and cold water. However, some have mentioned high prices for meals and a lack of free breakfast options.
When is the best time to visit the hotel?
The hotel experiences high season in March and low season in April. It's recommended to plan your visit accordingly to avoid potential crowds and make the most of your stay.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
Guests noted that visiting in April, the low season, could result in better rates and fewer crowds.
Check Nearby Attractions
The hotel is conveniently located near several attractions, including the Saint Louis Art Museum, St. Louis Zoo, and Forest Park, making it a great choice for leisure travelers.
Request a Room in the New Tower
Some guests reported issues with the older tower, so it may be beneficial to request a room in the newer tower for a more updated experience.
Inquire About Renovations
As the hotel is currently under renovations, it might be helpful to inquire about the status of the renovations and any potential disruptions during the stay.
Confirm Room Amenities
Some guests were disappointed by the lack of a mini fridge in their rooms. It's advisable to confirm the availability of specific amenities before arrival.
Utilize the Shuttle Service
The hotel offers a free shuttle service, particularly to the airport, which guests found convenient. Take advantage of this service for easy transportation.
Be Mindful of Parking
Several guests expressed dissatisfaction with the parking, including limited spaces and undisclosed parking fees. It's advisable to clarify parking details before arrival.
Consider Special Requests
If specific room requirements are necessary, such as a fridge or microwave, it's recommended to communicate these needs clearly with the hotel in advance to ensure a comfortable stay.
Check for Ongoing Maintenance
Some guests encountered maintenance issues during their stay. It's advisable to check for any ongoing maintenance or construction that might impact the overall experience.
Location
10330 Natural Bridge Road, St. Louis, MO 63134-3303
What's nearby
- Westport Plaza5.3 mi
- St. Louis Zoo7.8 mi
- Forest Park8 mi
- Cathedral Basilica of Saint Louis8.6 mi
- St. Louis Science Center8.6 mi
- St. Louis University9.7 mi
- Missouri Botanical Garden10 mi
- St. Stanislaus Kostka Church10.5 mi
- Shrine of St. Joseph11.3 mi
- Citygarden11.3 mi
- Enterprise Center11.3 mi
- New Mississippi River Bridge11.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton St. Louis-Airport
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
February | July | $116 | $114 |
Cheapest month to stay with an average 27% drop in price. | Most expensive month to stay with an average 75% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Hilton St. Louis-Airport
Which month has the cheapest rates at Hilton St. Louis-Airport?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Hilton St. Louis-Airport is February, with an average nightly rate of $103. The most expensive month is June at $192 per night.
What is the cheapest day to book Hilton St. Louis-Airport?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Hilton St. Louis-Airport is Monday, with an average nightly rate of $110. The most expensive day is Tuesday at $181 per night.
How far in advance should you book Hilton St. Louis-Airport?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Hilton St. Louis-Airport, book around 8 weeks in advance. This could save you approximately 27% compared to booking last minute.
KAYAK's top tips for your stay at Hilton St. Louis-Airport
FAQs when booking at Hilton St. Louis-Airport
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See most recommended stays in St. LouisGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
11.5 mi | Lambert-St Louis | 1.2 mi |