Cons (-) Don't be fooled by the pictures online. The place is dirty, with a deserted atmosphere. The front revolving door is broken. It smells like cigarette smoke, alcohol and urine. They charge a $100 incide...
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4 stars
HoteLumiere at the Arch
Photos of HoteLumiere at the Arch
Overview
HoteLumiere at The Arch is located in the heart of St. Louis near the famous arch. Its 294 rooms come with flat-screen TVs, separate living areas, air conditioning and heating, a safe, and Internet access. There are designated smoking areas on the premises, as well as baggage storage and 24/7 desk services. There is an ATM on-site and a business center for those who need to make copies or schedule a meeting.
There is a restaurant and a bar at the HoteLumiere. The Kitchen provides American and international food in a buffet style, while Ozzies Burger Bar serves drinks and bar food. The Old Spaghetti Factory is just a few minutes away on foot. Close landmarks include Lumiere Place and Laclede’s Landing, which are just a few minutes away. The Arch Parking Garage is right around the corner, with close proximity to the St. Louis Arch. Other popular landmarks include the St. Louis Cardinals Hall of Fame Museum and the Fox Theater, which are only a few minutes away by car or taxi.
There is a heated indoor pool open year-round at HoteLumiere. Guests can access a free fitness center with workout equipment and a hot tub. Those who are in need of a late-night snack can use one of the vending machines on site. The hotel is also next to a casino, which offers a variety of themed dinners and evening entertainment. Travelers who want to get in touch with nature can rent bicycles from the front desk of the hotel.
Latest deals for HoteLumiere at the Arch
King room
Superior room
Queen room
Deluxe room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at HoteLumiere at the Arch
- Fitness center
- Restaurant
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Key card access
- Express check-out
- 24hr front desk
Dining
- Restaurant
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Dining table
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Designated smoking area
Things to do
- Gift shop
- Bicycle rental
- Casino
- Beauty salon
General
- Seating area
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Spa
- Hot tub
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of HoteLumiere at the Arch
6.2
Okay
1710 verified ratings
Wonderful
426
Very good
173
Good
237
Okay
173
Fair
214
Mediocre
139
Poor
348
Summary of reviews
Guests say
Guests appreciated the hotel's location and its proximity to the casino, but many expressed dissatisfaction with the cleanliness of the rooms and the quality of service from the staff. Issues such as dirty carpets, unpleasant odors, and rude employees were frequently mentioned, leading to a generally negative experience.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
6.3 out of 10
6 reviews
All reviews
Pros (+) The room was amazing, and the riverfront view was beautiful. Overall, we were very satisfied with our stay.
Cons (-) Third shift housekeeping was very lax and unresponsive when we needed any extra towels.
Cons (-) When we arrived, we waited 30 minutes to be acknowledged. There was no apology made for slow service. The two women were taking care of one man and didnt even look in our direction. Once we were helpe...
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Pros (+) I enjoy the comfortable, clean rooms, easy access to the casino too!
Cons (-) Price was a bit high.
Cons (-) There was definitely some false advertising on the side of the Expedia. The room and bathroom were nothing like what was pictured on the web site. The pool area was also closed and the hotel proceeded...
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Pros (+) Nothing
Cons (-) There is absolutely nothing to like about this place they screwed up my reservation, I had to sleep on the floor, the room was not clean, the staff was rude. Parking was terrible and confusing. I regr...
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Pros (+) The room was nice and had plenty of space
Cons (-) Had no Wifi access and tried calling the front desk and could not get anyone to answer phone. Was thinking of ordering room service but had no menu and again could not get an answer from front desk.
Pros (+) The staff were concerned and helpful.
Pros (+) The location was convenient for local attractions. The room we stayed in was newly renovated and very clean.
Cons (-) It would've been nice to be able to go to the lobby of the hotel and get breakfast and a good cup of coffee without having to go to over to the casino.
Pros (+) The location was good. I was able to hop right on the metrolink and 3 stops later I was at the stadium. There are only 4 bars left on the landing so it's not what it used to be.
Cons (-) The staff was particularly rude during check in. if you need extra bedding or towels you have to go to the front desk to get it. They now charge a $10 resort fee which is ridiculous because that hotel...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options at HoteLumiere at the Arch?
HoteLumiere at the Arch offers The Kitchen, providing American and international food in a buffet style, and Ozzies Burger Bar, which serves drinks and bar food. Additionally, The Old Spaghetti Factory is just a few minutes away on foot.
What amenities are available at HoteLumiere at the Arch?
HoteLumiere at the Arch offers a heated indoor pool open year-round, a free fitness center with workout equipment and a hot tub, vending machines on site, and a casino with themed dinners and evening entertainment. Guests can also rent bicycles from the front desk to explore the area.
What can guests expect from the rooms at HoteLumiere at the Arch?
Guests can expect spacious rooms with flat-screen TVs, separate living areas, air conditioning and heating, a safe, and Internet access. However, some guests have mentioned issues with electrical outlets and bathroom door handles.
What are the nearby attractions to HoteLumiere at the Arch?
Close landmarks include Lumiere Place, Laclede’s Landing, the St. Louis Cardinals Hall of Fame Museum, the Fox Theater, and the St. Louis Arch, all just a few minutes away by car or taxi. Additionally, there are various other attractions within walking distance.
When is the best time to visit HoteLumiere at the Arch?
The high season at HoteLumiere at the Arch is in May, while the low season is in October. Visitors can plan their trip accordingly to enjoy the best weather and avoid crowds.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
October is mentioned as the low season, which could mean fewer crowds and potentially better rates.
Check Elevator Status
Several guests reported issues with the elevators. It might be helpful to inquire about the current status of the elevators before booking, especially if mobility is a concern.
Explore Nearby Landmarks
The hotel's proximity to the Gateway Arch, Old Courthouse, and Busch Stadium makes it a convenient choice for sightseeing and sports events.
Verify Pool and Hot Tub Availability
Some guests were disappointed to find the pool and hot tub out of service. It's advisable to check the status of these amenities before booking if they are important to your stay.
Consider Noise Levels
A few guests mentioned that the hotel was quiet despite its central location, while others reported issues with noise, including fire alarms. It may be wise to inquire about noise insulation or request a room away from potential sources of disturbance.
Dining Options
While the hotel has its own restaurant and bar, guests also noted nearby dining establishments. It's worth exploring the variety of dining options in the area.
Accessibility Concerns
Some guests reported issues with cleanliness and maintenance. If these are concerns, it might be helpful to inquire about the hotel's current efforts to address these issues before booking.
Inquire About Housekeeping
Several guests expressed dissatisfaction with housekeeping services. It may be beneficial to clarify the hotel's housekeeping policies and frequency of service.
Consider Alternative Transportation
Given the reported issues with the elevators and parking, guests might want to explore alternative transportation options or inquire about the availability of valet services.
Location
999 N 2nd Street, St. Louis, MO 63102
What's nearby
- Lumiere Place Casino24 yd
- Edward Jones Dome434 yd
- Eads Bridge0.4 mi
- Gateway Arch0.5 mi
- United States Customhouse and Post Office0.5 mi
- Shrine of St. Joseph0.6 mi
- Wainwright Building0.6 mi
- Downtown St. Louis0.6 mi
- Busch Stadium0.8 mi
- Citygarden0.9 mi
- New Mississippi River Bridge0.9 mi
- Enterprise Center1.1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about HoteLumiere at the Arch
Low season | January |
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High season | July |
Average price (weeknight) | $146 |
Average price (weekend night) | $216 |
When to book a room at HoteLumiere at the Arch
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at HoteLumiere at the Arch
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Value for money | 6.5 |
|---|---|
Distance to city center | 0.8 mi |
Nearest Airport | Lambert-St Louis |
Distance to airport | 13.0 mi |