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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Several guests mentioned that the rooms were spacious, but there were complaints about cleanliness, including dirty floors and old towels. It's advisable to inspect the room before settling in, especially if cleanliness is a priority for your stay.
The hotel is conveniently located near Lake Spivey Golf Club, Clayton County International Park, Stockbridge Assembly of God, and Panola Mountain State Park. Guests can take advantage of these nearby attractions for leisure activities.
The hotel experiences low season in October and high season in August. Planning a visit during the low season might offer more affordable rates and fewer crowds.
The hotel offers various accessibility features such as roll-in showers, lowered sinks, and wheelchair-accessible units. Guests with specific accessibility needs can inquire about these features when making a reservation.
Some guests reported issues with the hotel's pet policy, particularly related to service dogs. If traveling with a service animal, it's recommended to confirm the hotel's policy beforehand to avoid any inconvenience during check-in.
While the hotel provides basic amenities such as free Wi-Fi, parking, and laundry facilities, guests have reported issues with the cleanliness of the rooms and the availability of certain items like towels and coffee makers. It's advisable to double-check the availability of essential amenities before arrival.
Some guests expressed concerns about the surrounding area, including noise from a nearby club, cleanliness, and encounters with individuals in the vicinity. Being aware of the surroundings and potential noise disturbances can help manage expectations during the stay.
If any issues arise during the stay, it's recommended to address them with the hotel staff promptly. Several guests mentioned encountering problems with room cleanliness, amenities, and staff behavior, emphasizing the importance of timely communication to seek resolutions.
A few guests reported issues with their reservations, including double charges and discrepancies between the confirmed booking and the actual room provided. Verifying reservation details and payment charges in advance can help avoid inconveniences during check-in and check-out.
While the hotel does not offer breakfast, it is situated close to various dining options. Guests can explore nearby restaurants and stores for meals, considering the absence of on-site dining facilities.