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I honestly liked nothing but the size of the rooms. I disliked almost everything. The room smelled like smoke, the bathrooms weren't up to date or clean. The sheets didn't get changed while staying there. The breakfast was TERRIBLEEEE!
I liked the price and the proximity to the highway as well as the friendliness of the staff. The rooms were so tiny as was the breakfast area. It did not seem to be a Wyndham property at all. There was not enough lighting in the room and my drawer needed cleaning. Breakfast needed more fruit selection. Only small apples were provided. I am a Wyndham owner and that was the reason I chose this hotel.
it was inexpensive and in a great location to the interstate and other food in mouth places. towels that were all most see through and made for a 4 year old girl. The breakfast was like a cattle call and was really bad and they should feel bad.
clean, convenient location, superb staff no complaints
Clean, convenient location, outstanding staff no complaints
Clean Staff is inept. Didn't register me properly and then woke me three times and tried to enter my room while I was sleeping. No attempt to rectify the situation was made, barely got an apology.
I only stayed for a day, but there was a nice gym area for working out and it was easy to find with the many signs. The pillows were dingy and nasty looking. I'ld like for my white pillow to be, well, white.
The staff were friendly. The rooms were very small, some of the exercise equipment in the exercise room was broken, and some of the food at the continental breakfast was not the best quality.
staff was great. locations was perfect for a weekend stay. It was a good deal for the money. if you want a $150 hotel room. this is not the place for you. If you want a decent $60 room with a great staff and a good locations this is the place It is and older hotel.
Parking charge. I requested an AARP discount and was told I had to request at the time of booking.
I enjoyed my stay. Comfortable room and good breakfast.
It was very close to the airport.
Great staff. Good transportation, room layout, breakfast. Water pressure was a litle weak.
The hotel was clean and the room comfortable. The staff was professional and friendly. I was very surprised and disappointed that there were no microwave ovens available for the guest. A staff member told me the only microwave was on the first floor but after I dressed and went to the lobby, I had to ask a member of the cleaning crew to warm my food because the microwave was in the hotel's kitchen. This was very inconvenient . We also didn't realize we had to pay $8 per day to park.
I didn't like that on the floor that I was staying smelt like cleaner. It was a very potent smell and was unpleasant going from the elevator to my room.
Nice breakfast. Having a bar and snacks available at night.
Rooms clean well appointed, beds comfortable, overall great value for the money spent. Breakfast is normal waffles, biscuits and gravy, sausages, fruits, etc.. Hotel has all of the normal amenities pool, fitness center, etc.. I feel the rooms are spacious and suitable for either business or leisure travelers. Overall good experience would stay again! Nothing comes to mind over my stay at this hotel!
It was a very quiet area and the blackout curtains were awesome. We appreciated the refrigerator in one of the room since we made cheesecakes that needed to go in them. The other room we had was accessible for elderly. Our room smelled of cigarette smoke and my mother n law's room smelled damp and musty. I didn't like how our window was open when we checked in at 11pm.
the girl at the desk was really nice. The beds were super comfortable, and our room was very clean. the breakfast should be open till 10am, it closes at 9. the tv was older, flat screen but not a smart tv. The desk chair was old and had a big rip in it. The area right around the hotel was okish, but just down the road is pretty rough.
Close to airport and shuttle . Good price for a overnight stay before catching another flight Aging furniture
Nothing. This place is scary. Looked like drug deals going down in the parking lot. The ceilings are crazy low everywhere, room reeked of weed, the bagels may have been a year old, our room was the smallest hotel room I've ever been in. There was a very kind lady at the front desk. Other than that, AWFUL. I have NO idea how it has the rating it does. Trust me pay more and stay at the LaQuinta next door.
Dirty, loud, old
It was great. Liked everything
Hate the place. Dirty, loud. Smell marijuana every anywhere
Nothing at all!!!! But the price! Complete trash!!!! Like a trap house in there! Glad it was only for one night
They had roaches and I have video footage!!!!!
The pool was very nice and was a comfortable temperature. The beds were super comfortable. The room was clean, for the most part. The room looked very appealing as the hotel has been recently remodeled. There were bugs in the light shade in the bathroom and standing water outside our second floor room.
I stayed here for one night on a weekend. I was able to get the room I wanted with a king bed, which was a nice luxury. My room and bathroom were very clean, which I guess is due to the recent renovations that someone mentioned in a review I read when looking at this hotel. The sheets were clean, the bathroom was spotless, and there were no weird smells in my room. Thankfully the place wasn't overrun by families with small children, which can sometimes be overwhelming for a young couple. But at the same time it seemed like it was definitely family friendly. The breakfast was your standard complimentary hotel breakfast. The front desk staff was a hit or miss. The person who checked me in was rude but the person who checked me out was welcoming and not rude.
I liked the cleanness of the room and the vicinity of the airport. The front desk staff was very correct. There wasn't a scale to weigh our baggage.
Close proximity to the airport hotel was being remodeled but staff did not tell me this when I checked in.I was just given my room number. When i stepped off the elevator I though i had made a mistake....the entire floor looked like an unfinished building with no carpet holes in the floor sawdust everywhere. Looked the area had been bombed. The room was totally different however. it would have been nice and the right thing to do have done which would have been told what to expect .
Parking. Close to airport. Airport noise. Room not serviced day 2.
My family appreciate the kindness of the staff My kids were frustrated not to have been able to use the swimming pool which was not cleaned.
Wonderful staff! Beautiful, contagious, bubbly personalities! I had an issue with my credit card while checking in for incidentals due to my bank being unaware of my cross country trek. The staff were very accommodating and patient while I contacted my bank to correct the fraud speculation. Thank you for making my stop a good one!
The staff was wonderful.
We had to move our reservation last minute. Though we went through an online service, it was easy to work with the hotel to make the last minute necessary changes with no extra costs or stipulations. We would definitely recommend this hotel and would consider a return visit.
After a long night and a missed connection, we found BWAE had best cleanliness and overall ratings of nearby hotels. It was a quick shuttle from airport, rates were reasonable, and staff pleasant. Rooms were surprisingly clean, fresh white linens, recent updates etc. Bath was clean but a bit dated however some updates had been made. Due to the late hour, we didnt look around much beyond the bed and bathroom in the few hours we stayed. Walking into the lobby, we were initially concerned that we made the wrong choice because of the old, musty smell but thankfully it stopped there.
The hotel seems to have been recently remodeled so it was in excellent condition. I liked best the continental breakfast, it was great since I was leaving early and had no time for a sit down breakfast. No complaints, it worked well for my purposes.
Erroneous fire alarm
Unplanned stop-over in Atlanta - this hotel was the only one having rooms available - so that was positive. Smoothing iron was broken but was replaced within 30 minutes. Although sheets and towels were clean, the overall cleanliness of the room left much to be desired - it came with two cockraches included! Amneties - None. Breakfast? - well okay there was some. 100 Dollars for this stay was way overpriced!
Service was phenomenal. The architecture of the building itself is beautiful, and the location is wonderful - convenient proximity to a lot of great dining and shopping
Cleanliness of room needs improvement
Very close/walking distance to MARTA station. The shuttle was very handy, running every 30 minutes/24 hrs. The drivers were very nice and helpful as well. The room cleanliness needs improvement - due to our late check-in, had to ask for sanitizing wipes to clean the counters and all surfaces since housekeeping wouldn't be back until morning. Not a lot of dining options nearby, and when we wanted to order room service for breakfast we were told they couldn't deliver due to lack of staff, even though the menu offered room service during the breakfast hours.
Super cute environment, great service at the bar. Loved it!
Close to the airport We arrived very later after a canceled flight to find out that the room we had reserved online was not available. It seemed there was only one person in the entire hotel that night who was responsible for all of its occupants. She was not able to find us another room anywhere in the area.
The hotel itself is very nice. Nothing very close in terms of restaurants etc.
Friendly staff, good food, shuttle to airport and clean accommodations. Would definitely stay here again. I have nothing negative to say about this hotel.
good room, near the arport there isn't the breackfast we have payed, after we have sayd they give us a ticket with 20$ discaunt but the breackfast are very expensive and ticket is not enough
Tiffany was over the top amazing.
Good location near the airport. For the price, the room was fine. The breakfast was mainly cereal and toast, but they also had a waffle maker. Definitely about what I expected. Would've been nice to have eggs for breakfast but that is okay.
The value for money was excellent. The free shuttle service from the airport was extremely convenient (once you know where to find it at the airport, which took a while). There's a public transportation stop right outside the hotel. Free Internet access in the lobby at non-crowded times (nominal fee if other people are waiting in queue to discourage sitting there forever). The free continental breakfast was very light on content. I did not get an accurate perception of the establishment from Booking.com: I thought I was going to a hotel but it was really a motel, with the rooms all accessible from the parking lot. I was fine with it once I made the mental readjustment but it wasn't quite what I'd expected. The photos make the place look a bit shinier than it actually is. The lobby and rooms are actually a bit more run down than in the photos, but still quite passable.
I needed to overnight in Atlanta on an ongoing trip and it suited me perfectly at the airport. No
Staff courtesy, clean rooms,early morning breakfast (4.00am)
Staff was very friendly and helpful,specially Mr Patel and the airport shuttle drivers. Hotel is located very close to the airport and they provide free transportation to a nearby restaurant. Would go back again.
nice friendly staff, clean comfortable room. Free Shuttle bus to airport and transport connections was great. in the direct flight path of the airport so a little bit noisy.
Cleanliness and location Run down
Good basic room in a convenient location near the Atlanta Airport. We wanted a cheap place to stay on our way to Puerto Rico. Newspaper was nice. Hotel has convenient shuttles to airport every 1/2 hour. The only thing was the breakfast waffle tasted like cardboard. But there were plenty of other options so this is just me being picky.
Conveniently located to Atlanta International airpoirt
My room was on a ground floor. N/A
I like the conveniance of being able to check in at 2:00 am. It seemed a little easy access for trouble makers to gain the attention of the guest.
Booking was easy. That's about all I really liked. The staff the night I checked in was friendly. I think for what I got the price was a little bit much. Small room. Half the size of a standard single bed room for the same price ($75 after taxes and fees). It was very noisy throughout the whole night. Heard people outside until I fell asleep around 2am. The walls are thin so if you've got people above or next to you, you'll hear them. Other than that, it was a clean room, no bugs, no stains or anything. Great if you're passing through and need a place to crash for the night. But that's it.
it was close to where my son lives no everything was good
Pet Friendly with on site laundry room. Older hotel with lots of wear and tear.
It's was the the good location.
The price for what you're getting and where you're staying is tough to beat. The room was clean. The A/C worked well. The staff was friendly. The complimentary breakfast was hot and tasty. While the hotel we kept clean, it is still incredibly old and outdated. The A/C, while it served it purpose, was incredibly loud. The elevators bounced for at least a minute before opening to let you out. The wallpaper needs replacing. Just overall, the hotel needs a facelift. That is mainly cosmetic though. However, something that is problematic and not simply cosmetic is the parking situation. I'm not quite sure how they were originally able to permit for such a large hotel with so few parking spots but it's a joke. Throughout most of the day, every single spot is taken up and you end up with people trying to squeeze their car in wherever they can, often times having to park illegally just to be near the hotel. At least point there's nothing they can do beyond building an unrealistic park garage so just keep that in mind.
Courtney in the front desk was the only nice staff member, she took good care of everything I asked her. The fifth floor, even a non-smoking floor, smelled like they have been smoking for years, when I told that to the person at the front desk she said "well, our smoking floor is the second one, maybe it's because of the smells in the elevator", which is absolutely absurd and does not solve the problem. The staff at the restaurant was careless, they only showed up to the table to take the order and deliver it. They didn't even looked at the table during the whole time I was there. The bedroom was not visibly dirty but the bathroom smelled like urine. I would never stay there again or advise someone else to do it. It was very unpleasant and uncomfortable.
Location to airport The hotel is outdated in general. Stains in the tub makes you not want to use it without flip flops on. A simple refinish of the tub and paint throughout the entire hotel would easily improve appearance. The small pillows on the king size bed needs to go. They should at least be comfortable if you are going that route. The carpet is disgusting and in need of replace or a good shampoo. The elevated reeked of smoke & pee. There were people arguing in the halls at 2 am. I'd recommend putting roudy types on certain floors away from those there to catch an early flight. The continental breakfast was a nice benefit and average with a waffle maker section, eggs, cereal, sausage, and mini muffins. I'd choose another hotel if needed again.
Friendly staff Someone tried to break into our room. Reported it to the front desk at checkout and so far no one from Howard Johnson has contacted us.
Staff was friendly, pretty responsive overall. Outdated and rundown a little, wifi was sketchy and frequently dropped, close to highway that has a lot of traffic all night (loud), nothing really appealing within walking distance, complimentary breakfast was okay, but not great. Just generally so-so.
I like everything about hotel No it was in a good located
The complimentary breakfast
Great breakfast, friendly staff!
The rooms were very clean. Staff was extremely nice and helpful. The facility appeared a bit dated, but it was well maintained and clean.
Sheets had holes, cover was stained, door closed but didnt alwaysclick to lock
Confirmed a room on first floor, day of arrival confirmed and got there only 1 room on second floor.
location was central to where we needed to be. Room prices were affordable. a nice variety for breakfast was provided. we have stayed at this hotel before and will again.
Easy access to Interstate, great breakfast no
Reasonably priced, good location, good breakfast
The front desk let us check out later than check out time. The hotel is very close to the interstate and lots of food places. My room was comfortable and clean. I like the little pancake machine they have for breakfast it's pretty cool. Could use some paint in the room to make it look fresh again
This guest did not leave comments about this hotel.
Availability on short notice N/A
The Staff was friendly and helpful. I would stay again. I did not like the fact that parking was not included.
The front desk guy was overworked but in a good mood. He was helpful and courteous. Bath tub/shower did not drain properly. Access by personal car was confusing.
Service was great and hotel staff got us a pack and play for our 6 month old really fast. Room was cozy, but spacious. Wish we could have stayed longer! N/A
Newer hotel with convenient shuttle to the airport. It is relaxing and hidden off of the main road. The beds have adjustable comfort levels. The granola bars at check iin the lobby at check in were delicious. Due to the proximity of the hotel to the airport, we could hear planes taking off from our room. The air conditioning was louder than usual. Breakfast was only available for an additional cost (average $12 each).
decent hotel. Bussiness center very handy and well equipped. airco somewhat noisy.
Check in was quick and customer service was professional and positive. Loved the staff's kind energy. Bed was uncomfortable and too soft.
Front desk provided great customer service
The bed and pillows were great! Using the third party for booking means I don't get Hotel benefit credit.
I was very please staying at the Hilton Garden very clean!! a very good deal usually those kinds of hotel are always very expensive no
We arrived with three kids in tow. Room clean and comfortable. Plenty of towels in the bathroom. There wasn't a remote for the tv in the room but the front desk took care of this. Also there were no towels in the pool area but a trip to the front desk solved the problem. Staff is friendly and helpful. Area for breakfast is small but the breakfast is good. Would stay again.
Location, price and cleanliness Frozen egg patties at breakfast
My husband says he's stayed in hotels that charge more that weren't as comfortable as this Comfort Suites! We love this chain since we have five children and the whole family can stay in the same room. It definitley saves us money since we don't have to get two rooms! The only issue I had was this hotel had rooms that were smaller than other Comfort Suites. Because of where the cooling unit was, it made one side of one bed impossible to get to from what should have been a walk area. Not a big deal, since kids are willing to climb over each other. Plus, these beds were so comfortable, we were willing to deal with a minor inconvenience. The breakfast area was large with a nice variety to choose from. Although we didn't utilize it, there is a small 'store' where you can get juice and snacks later at night if you need to. Great location. Great staff. We really liked this hotel.
Clean and comfortable, close to express way. Good breakfast.
Staff was excellent. Food was good. Location was not easiest to find. Tapping of wallboard behind entrance door was sloppy and painted over !!
Location, room size and amenities. No
The pool Housekeeping knocks on the door way before check out
The room was modern and exceptionally clean.
Very clean. The fridge didn't get our drinks cold enough for travel, but would be ok for there. Extra security was added for the vehicles parked at the rear. We would go back. Breakfast was great!!! It's all good.
Clean bathrooms. The smell of fabuloso made me feel I was in a clean space.
This hotel was nice and quiet. It was very clean and the hotels staff was very pleasant. I will definately return when I'm back in the area.
nothing the room was so nasty it smelled like somebody had been chain smoking in there!!! front desk said no other rooms to change to. i didn't sleep the whole night due to the nasty smell and the windows can't be opened to allow fresh air to come in. what a nasty place. never never never stay there again.