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Comfortable rooms , convinient location , very helpful and friendly staff. Needs to have english breakfast tea at the breakfast. They told it was finished which i thought was the only missing thing in this hotel.
Relatively big, spacious rooms. Very clean. Tea/coffee facolities. The hotel was built in 2010, so everything is still new and fresh. Good breakfast. Nice lobby area and cozy bar. 10 minutes from the tube station Fridhemsplan. Taxi fare from the central station to the hotel is around 140 SEK.
Excellent rooms, great gym and good food at a good price level.
Fridge and coffee/tea making facilities in room. Free wifi. Good tv channels. 40 mins walk into town/train station etc, right by park and bridge to sodermalm island. In house restaurant was nice (pricey but in keeping with city prices). Nice quiet room, very comfortable and nice bathroom and shower. Staff spoke english and were helpful. We turned up at 3.30pm and our room still wasnt ready. We did get in by 4pm but for a big (and brand new) complex this was unacceptable. The second day we returned to our room at 4pm and had still had no room service. Just teething problems I'm sure!
Staff, Design and Breakfast. N/A
Taxi are in abundance and arrive within minutes even at pueak times. Couldn't hear any other guests from my room - hotel was full
pretty ok, as expected from Marriott. no bell boys
Real disaster. Nothing worked. Bar was unable to serve food after 10pm, when I complained they responded "this is a 4-star hotel, why didn't you go to a 5-star one?". I also had to move to another hotel in the middle of the night because the internet was not working at all and I needed that. They did not even pay for the other hotel, which costed me twise the price since I had to book it last minute. All the excuses were that the hotel was new, staff needed more training etc.
Excellent modern hotel. Nice bar / breakfast area. Good facilities
This new hotel is excellent. From the good general location, convenient on-site parking, chilled bar area and great restauraunt to the friendliness of the staff - all these were first class. The deluxe bedroom we booked on the 11th floor had a very large corner jacuzzi bath (we didnt know about this) which you could sit in and look out through picture windows (mirrored) over the cityscape. a very large and comfy bed made the whole room experience perfect. Would recommend to all. Everything was perfect..
Refurbished, very good quality. Staff is efficient. Maybe AC was not easy to setup. But was not a real problem
I thought the hotel was very clean, the bed was comfortable and clean, same for the bathroom and shower, perfect. I also loved your choice of food for breakfast, very generous and varied. The bread I chose for breakfast wasn't fresh.
Proximity to where we wanted to be located
Comfy clean room. Great breakfast.
Nicely designed rooms, excellent breakfast, good location. Although the room was very spacious, there was little room where to put your stuff and clothes. A tea kettle would be nice to have in the room, not upon requext only.
The price was relatively expensive ~150 Euros per night (however this is the case with most hotels in Stockholm if you book late) and the internet connection was not very good (not very fast neither stable)
Locaton - main city within walking distance and local bus options good. Great breakfast.
Was very!! Cold in the room (absolutely no heating, but big windows), there was no mini-bar, no room-service. Poor breakfast (because they do not have a restaurant inside). Far from the city center. 2 Star maximum. Booked for 4 nights but moved to Lydmar Hotel next morning.
Great modern hotel great value for money, lovely spotless rooms, great breakfast and very helpful staff. Location easy and in close proximity to all sites 10-15 minute walk at the most.
breakfast was superb, location was in good area, staff very helpfull not so much dislike but a bath would have been great
Patio Great location Staff Very "cozy"
the very curteius staff abd the cleanliness of the hotel in general
The overall feel of the hotel was very comfortable.
Hotel staff were just great NO
Cleanliness of the hotel and the staff are friendly Everything was fine I can't say I disliked anything
The first room we were shown was so small, we couldn't get 2 bags and us in it!
Value for money relatively to other hotels in the area
Excellent hospitality from very helpful staff, good breakfast, recently renovated, well-designed and comfortable facility on a quiet side street convenient to restaurants and public transportation. Good value.
What a spread for breakfast! The rooms are very small, but the breakfast is amazing. Would recommend, especially for value! Very clean and staff is very friendly and helpful!!! Room a bit small and no lip on shower so water everywhere for shower, but found this in many Scandinavian hotels.
A very nice team, rooms are all different and nice
Service; Locacion; Staff; Small room
This hotel was in a great location about 50 metres from the Metro. We were also able to walk to Gamla Stan easily through what was a area with lots of shops, bars and restaurants. I also felt very safe walking around the city. The breakfast in the Hotel was fantastic with great choices in hot and cold food. The breakfast room was a little hectic at the weekend but still there was no problem with seating or certainly no shortage of food. I think it was ideal for a city break Would like to have been able to open a window in the bedroom
Location and general ambiance
close to underground station the price is high. i was first time in stockholm and may be wrong but price of hotel seemed to me on high side
Nice room, good breakfast The whole bathroom floor gets wet when showering, because of bad choice of glass wall on the bath tub.
The Hotel location is just next to the tube that it was very helpful to go city. Very beautiful Hotel. Nothing. Everything was perfect including breakfast.
Very close to public transportation, one of the most comfortable beds I've ever slept in. 90 Skr service charge for room service...
Excellent breakfast, good location close to main metroline.We tried the classy restaurant and appreciated it. The style is a bit cold. The sauna was still under construction.
When checking into the hotel we were booked into a room above the higway. After having a sleepless night I went to the front desk the next morning and explained my problem and requested another room. This was no problem at all and we got a room were we stayed the rest of our trip (with a good night rest). Good service!
Quick check in .. room was upgraded cheaply, nice location, big comfy bed Bit noisy and boisterous in the foyer
The stay was too short to give an usefull answer. Th nightgurdian was very gentle and helpfull. The room and bathroom was ok.
Hotel location was good.
The location is great. Just in front of the train staition, still it feels very quiet. Also, staff were very nice and helpful. I took a single room (came to the city for a conference), which was very small.
The hotel staff was very friendly and helpfull. Gamla Stan and City was nearly around the corner. The central train station was just over the street as it was Arlanda Express. Well, size of the rooms could be bigger. And it would be nice if you could open the whole window, not just one side for some inches.
Centarl location and value for money
The breakfast is great in the morning. The service was great too. Overall it was a very pleasant stay at the hotel and it is very closeby the central station. The hotel itself was listed under expensive in a booklet that I read but we had the felling the pricing was very reasonable for what you got.
walking distance from old town-15 min we booked room for 4 person but my son had to sleep on floor because one of the bed was not suitable to sleep on, we were charged for extra beds even we didn¨t booked any extra bed, our room was smelly because bathroom window was above to Subway fast food kitchen,
Cozy room & proximity both to the Stockholm city-center and the Central Station/Arlanda Express
Clean, location, ketlle+coffee+tea, free int for int check in, break fast, all good condition n works well. Single is not big but sufficient Not cheap but considering stockhlom is good value for money
the hotel location is excellent,just next to the city bus terminal.we had a room without windows but we knew it already and for a w/e stay it's comfortable.the breakfast is very good the room was a bit cold
Hotel is located next to Arlanda airport express terminal entrance, right behind bus station, and a 3 minute walk to the commuter train and subway station in the center of town. Free internet access throughout the hotel is a plus. Small, but nice breakfast buffet included in rate. Rooms are small, but functional. No closets.
Central location and perfect for the Arlanda airport shuttle train (the hotel is above the station). Rooms are basic but ideal for a cheap stopover in the city centre.
Location of the hotel . room very small for 2 people. this room is good for only 1 person.
Location We stayed in a twin room, but the bed is not in the floor, it is in the wall. The room is too small. I wouldn't recommend this hotel to anyone.
A broom closet without windows
This hotel is very central.. very near where the bus from the airport stops and within walking distance of the city centre and Old Town. Room is small but very comfortable, especially for a weekend break in beautiful Stockholm. Receptionists were very helpful as well and buffet breakfast was awesome. I recommend this hotel.
Location. Breakfast is also ok for the hotel standard. Staf is nice. Bed was very uncomfortable. Very soft mattress, so terrible for the back. Rooms with no window get very hot at night even lowering the heat.
The location, the price, ...actually everything. Rooms too small.
good location in city.
The sea view was espectacular and the rooms also
Excellent view over the water, but that's about it! Wifi worked reasonable. One of the worst hotels I ever stayed at! I wonder how they got those 5***** ?! It is more like a reasonable 3*** hotel. Very small room. The bath leaked (was fixed the next day though). What the hotel presents as a gym is not gym at all - the small room with the ceiling about 2 meter high, so that you can not stand on the cross-trainer without damaging your head. The equipment is literally falling apart and rusty. It is simply dangerous to try to use that so called "gym". And then the hotel sells vouchers for an extrenal gym for 150 sek, which is under reconstruction. The sauna doesn't get hot - 80 c after 2 hours! I haven't expected that kind of things from Radisson sas and I am hugely disappointed with them.
Amplasarea The rooms are very small. The accomodation is not a 5 stars hotel.
The hotel was in a very central location. The room althougt not very big it was really nice and very clean. Breakfast was a bit expensive but was nice after all. Definatelly value for money.
The hotel itself is beautiful and in a great location on the water. Also, once I had gotten back home I realised that there was a small overcharge on the bill. I e-mailed about it and they fixed it (credited my card) immediately. The gym was a little small.
The room was lovely with a wonderful view of the water
The hotel has a good location, very nice views to the harbour and the staff is very professional. No complaints.
Excellent location, and good breakfast buffet Basic and small rooms, even if we upgraded to a superior room in order to have harbour views. The restaurant run out of foods for dinner and only have two options.
The location was excellent and its breakfast. Since it was freezing and there was a lot of snow, I used the parking facility. They charged 390SEK and the parking was outside!! The car was covered with ice and I could not open the trunk! I found it not to be correct to charge 390SEK without telling that the parking is outside.
Outstanding hotel. I was very confortable with the service, room, breakfasts. Everything was great. Even the location was ideal. I arrived at the central bus station and my hotel was across the road. Shopping and resturantes all around Scania. Nope, nothing negative. The Hotel was perfect.
The staff was really nice, the breakfast was good, it was peaceful the room was too small but it was a cabin room so I guess this is normal - maybe with booking it should be more clear what kind of a room it is
Its location. Breaksfast was good - standard Scandinavian breakfast Hotel has a dingy atmosphere. My room ( my fault for choosing a windowless cabin) was too small and closed - will not do that again.
Location The single room was like a prison cell with no Windows. O.K. for 1 night but not for any longer period.
Very good breakfast
Breakfast is excellent.... Bath room quite small....
good spot, convenient for sight seeing It's a 3 nights stay in the hotel. On the 2nd day, hotel move all my personnal belongings to another room by neither asking my opponion nor informing me about the change. And on the 3rd day, my door key is diabled without any reason. I feel that the hotel doesn't welcome me at all and allowing such unprofessional things happen which seems like a hint that they want me to leave ASAP.
Location, polite staff Definitely not a five star hotel - have not been renovated for some time, rooms cosy
the location of this hotel and the beds it was rather noisy, we slept on the left side of the hotel, on the ground floor was the kitchen and transportation of all kinds of things like the carbage, early in the morning
Location You can hear the people on neighboring rooms
the style of the hotel and the location
Good location for old town, good breakfast Tired & small rooms (certainly not 5* or even 4* standard), staff variable - some unhelpful & indifferent
Sorry, not much to say, The room was smelling, i think it is from the rubbish bin which we can see from the room we stayed. Some views are ok. The room was too small, both my husband and i cant hardly move. The toilet and shower was not up to the std. I was disappointed and the weather was not good either. Both make my day miserable. (Mrs Pihl)
Proximity to most museums, good shopping and restaurants. Perfect buffet breakfast. Nice pool setting in vaulted basement. The early (06:00) morning wake up call by the garbage truck in the alley.
This hotel is perfectly located to take advantage of most all that Stockholm has to offer. Two blocks to the metro and 3 blocks to the water.
Breakfast and location close to waterfront area Intrusive noise in room (noisy a/c) - needed to request change of room because of this. Roadworks outside hotel from early am and loutish behaviour outside hotel one night made second room little better. Lift also not working and no restaurant.
I liked best that the hotel was in the middle of the city and at the same time it was very quiet. Furthermore I liked the breakfast buffet (large selection). There wasn´t a man helping with the luggage. I don´t like it if a woman has to help carrying heavy things.
Location is perfect. 5 min from metro. 10 min from Gamla Stan. Breakfasts were tasty. There were multiple choice of dishes. Nice atmosphere Noice from the ventilation system!!! The bed was too soft to let my back rest. The rate for the room was bigger than on booking.com
Efficient and friendly service at reception and very comfortable room. Unaffordable rate during week - I could stay only on weekend.
Our trip to Stockholm was wonderful and Hotel Riddargartan was perfect for us. Within walking distance to Gamla Stan, Soldermalm, and countless restaurant, bar, museum, and shopping options. The staff was kind and helpful, and the breakfast was tremendously
The proximity of the city centre
Spacious stylish room, very comfortable bed. Good breakfast buffet. Various great restaurants around the corner. -
Loved the location of the hotel. Staff was really friendly, excellent breakfast, good wifi. Room was nice, bathroom tiny but clean. Extremely noisy. The street outside the hotel is being repaired and the nose starts bright and early at 6 am every day!
Nice location in Citycenter Room 516: Directly located beneath ventilation exhaust that operates 24/7. Very noisy during the night.
friendliness staff and excellent breakfastbuffet pricy but thats just Stockholm, not the hotel specifically
Nice hotel, with good breakfast and at fine location. Payment was booked 4 times from credit card!!
Excellent breakfast. Quiet hotel.
Central location and near the train station. Rooms are clean. Receptionists are rude and always on the phone. You can be ignored eventhough you are standing right in front of them at the desk. Wifi crashed during the period of our stay.
Good location, quiet room, nice breakfast. Seemed a bit on the expensive side, but I suppose that's Stockholm for you, rather than a negative for the hotel!
The staff was kind and the hotel was in a perfect location for my need (across the road from the airport express and central train station).
Closer to the train station than expected!
Quite rooms. Comfortable beds. Adequite breakfast. Free coffee and biscuits at reception. I would have liked two low tables meant for suitcases, rather than working from suitcases on the floor.
very central, friendly staff, helpful mgmt on queries
Directly next to Arlanda Express; quiet room
comfort, silent, good location
The included breakfast was very good and had a wide variety of foods. The room was stylishly decorated. Hotel staff was very nice and helpful. The location was perfect, close to restaurants, bars, and Metro and within walking distance to many attractions. The bathroom was too small, and the bed was too soft.
Very nice room interior. The external noise was bad.We asked for a quiet room and got one opposite a noisy bar that stayed open until 03.00 a.m. It was also above a street that was noisy.
Access to tourist locations and restaurants was easy walking. Proximity to nightclub made sleeping a problem between midnight and 5am despite being provided with earplugs.
I found the staff to be courtious and professional. The location was ideal for bar scene and historic area visit. Room was small but comfortable.
Situated in the city center it is a very good hotel for a shopping trip to stockholm. Too close to the open air music clubs. Very loud music all night long, so you do not have to complain about the traffic noise.
Nothing much, though it has been a dignified old hotel. Prices at the bar were over the top. There was an unbearable odour of sewerage in our tiny room emanating from the bathroom toilet and drains. We had to abandon the room. The hotel staff eventually rebooked us at a nearby hotel as they were not able to upgrade us.
The location of this hotel is great. The room we had was very unique and had a chandelier in it. It is right in the middle of all the nightlife. They seemed to be understaffed upon check-in as the receptionist had to bring up our bedding. The bathroom was small.
the reception desk was always empty
Front desk staff: saw how exhausted I was when I arrived at check in and selected a quieter room for me, and were very helpful regarding leaving my luggage. I was surprised late at night when a gentleman was able to open my door with his key card. This gave both of us a fright.
however we only stay here one night, the breakfast was very good. The bed was very good and the room was quiet. For a small room it has a lot of space. no
In an expensive city, it is a good option, though rooms and bathroom are really small. It is although a modern hotel with walking distance to city center
Friendly staff, very cosy and comfortable rooms, music in restrooms, quality breakfast, quite, close to all popular destinations, original design in everything paid parking
The staff was really great and helpful. Wifi coverage in the hotel really sucks. I had to stand to next to the room door to get the Wifi signal, and it was impossible to get the signal on bed!!
Huge bathroom, lovely bed linen, and toweling robes.
Trendy place in a lively area , attractive design, great buzz at the bar , friendly welcome. This is a hotel where you instantly feel well, bedding is top quality and the rooms are very quiet , so you can really sleep well. A good place to meet and party as well. Room space is measured and only top rates give access to some good vital space but this seems to be the norm in Sweden.
The staff was extremely friendly and quick! Very service minded!
This hotel was in a great location, and the staff was incredibly accommodating. The rooms were very stylish and perfectly clean. We arrived very late our first night, and we just missed the closing of their kitchen. Luckily, they have 24 hour room service, and they even comped us our meal, which was really generous. They also sent my postcards for me for free when we were checking out. And breakfast buffet is top notch! We would stay here again in a heartbeat!
location, staff and overall ambience of hotel. lack of air conditioning in rooms
Everything you could possibly want is there in your room. And if its not in your room, you can request it. Even a personal shopper and a pillow menu!
the location, the ambiance, the decoration, the staff, the buffet breakfast small primary bathroom
Very helpful and friendly staff. A quiet square is out front with lots of people playing boules. The hotel is very central: The metro is 100 meters away and it's only two stops from T-Centralen. The theatre in the hotel was under renovation.
Great modern & clean.Very central and close to Arlanda express (airport train).
The whole atmosphere is really great and hip! Who doesn´t want to sleep on a Hästens bed!!!!!
they do not change money at the reception the guy who was on duty on 25 th of sept am with a first name starting with S who had red/orange glasses suggested that I would go to the central station to change money .In ahotel so called 4 star or deluxe they shd have this service and he was not polite reception
Easy access to the T
Comfortable rooms, fluffy pillows, great lighting. Excellent location - right next to Arlanda express. Breakfast fine. Service was pretty bad. There was just one person at reception at 12.00 when everyone is trying to check out and a huge queue forming. The bar staff (one bar man in particular) were almost shockingly bad. Spilled our drinks both times they served them and were rude and abrupt. It's a shame because the drinks were good and the bar area has nice design.
the bar area
The hotel was in a very good location right beside central station. The room was very clean and comfortable with helpful staff.
Great location,very friendly,it's expensive but everywhere in Stockholm is so you might as well get the bang for your buck. It'sa very contemporary and fits in with the Swedish life style. Will definately stay again when the dolllar gets better as the kroner is forever according to the natives
I really liked the mood lighting and playing with the colours. The bed was comfortable and cozy, I could have stayed there all day. The blackout curtains were a bonus during the long light days of summer. The hotel had an excellent position for transport links.
The breakfast was very nice with a lot of choice and the different light highlights all around. it is close to the city center and direktly next to Arlanda Express We had some problems with the booked rooms. People that arrived a day later their room was cancelled even tough we confirmed the room to the reception on the same day. No explanation on who to use the elevator, you have to put your room card in the card reader.
Location and design breakfast requires more variety
Excellent location, very clean Fairly expensive, small room, limited dining options
rooms are bit small and complicated (steps)...
Comfortable, professional staff, good facilities, great central location.
The hotel was lovely. The room was huge and the bathroom had a rain shower and huge jetted tub. Cannot wait to go back!
Pleasant and helpful staff.
The location was great. Since it was my first visit to Stockholm the sites, people, lights, boats are excellent whether you visit in the summer or winter months I have allergies so there must have been dust in the rooms and I continously was sneezing
Beautiful, quaint hotel. Lovely staff and nice cocktail lounge. The room is small but has everything you need including decent minibar. It is easy to walk to Gamla Stan, Skansen or the Vasa. I would definitely stay again A little hard to get luggage upstairs. Breakfast gets crowded but the quality is excellent.
excellent location, helpful staff front desk daily cleaning was very fast and not first class
We stayed only one night at the hotel, but the room was good, the whole atmosphere was excellent and the breakfast was fine. Also the hotel personel we met were very pleasent and polite.
High ceil, beautifully decorated room: fabulous bath and shower, hardwood floors, large and airy. Luxurious Duxiana bedding and linens. Hotel breakfast was terrific with many options. Located on a major street in Stockholm, the Diplomat is a short walk from everything. I will definitely stay here again. I don't know what room another traveler got that was tiny -- but my room was huge.
beds, elevator, bathroom,quiet loved everything
My room was very clean and it is well appreciated. I think it is not a four stars hotel, no iron in the room, no kettle with tea/coffee in the room and the restaurant menu is very poor (no pasta, not healthy).
Location brilliant - very near a tube stop. Lovely breakfast. 6Pm checkout on Sunday was great. The bed was very comfortable and big, the room spotless and the shower powerful and large. The staff were very helpful and friendly and came to the room to show me how to work the air con. The only thing I didn't like was that the windows were sealed units and I like fresh air. The hairdryer could have been better but so what!!!
Spacious clean rooms, with air-con and black out curtains. Very friendly helpful staff. Excellent location for exploring Stockholm. Very tasty breakfasts.
No smoking rooms available! Open shower, so all is wet after!
Location was good. It is not central but there is a metro station at 200 meters and it's just 3-4 stops to the city centre. Bus 43 also stops just outside the hotel and drives you straight to the city-centre and the old city. There is a range of restaurants, cafes and supermarkets nearby. Breakfast was plentiful and varied. There is free wi-fi in the room plus a computer with a printer at the lobby which we used without charge. The hotel must have been recently renovated and the room was very clean and quite calm. The beds were very comfortable. I would generally recommend it to friends. The room was small and basic, even though it was described as "superior". Its design was boringly minimal and too IKEA, but pleasant nonetheless. The shower was tiny and on the same level as the the rest of the bathroom. There was just a curtain, so, after showering, you ended up with water all over the bathroom floor. The staff was generally helpful but smiling a bit more wouldn't hurt, would it?
Very clean comodity, central (still you need to buy a ticket for the public transportation), good breakfast, close to the metro, very friendly staff! Recommendable without any doubts!
Nice and friendly staff, cosy rooms, excellent room-service, one-minute distance to the subway
It was well-located for my purposes. The room was adequate and clean. The breakfast was good. The hotel is over-priced and its outward appearance is off-putting. The rooms are basic. There is no bar and the restaurant hours are limited. Most staff were polite and helpful, but not all.
It has silence room and very nice view from rooms. Personnel was not so kind. Otel was far away from the city center and be carefull transportation is very expensive.
Staff was rude. Denied entrance to a swedish friend of mine late night stating guests are not allowed. No such policy was ever explained. I even offered to pay for a second room and was denied. My only option was a partial refund and sleep on the street. I would never go back to this establishment
Free WiFi access. Good local transport near-by. Free parking. Good size room. Very competitive price. Breakfast choice considerably reduced since last visit. E.G. no eggs in any shape at all, no bacon and old, probably defrosted, bread.
-a possibility to check in earlier then it was pointed (yes, there were free cleaned rooms and a receptionist met our wishes); - well served and diverse breakfast buffet; - everyday change of towels; - wide comfortable beds; - free parking; - free internet; - quiet surroundings; - 8 minutes to city train (and three stops to the Stockholm centre) - too less shelves and towels' hooks in the bathroom; - air control seems to function a bit out of proper way - it could not heat the room to 26 degrees C, only to 22 degrees and that was all
Room was large, clean and especially quiet due to unusual feature in Sweden of fitting carpets. None
I checked my e.mails and did some searching on line from my room and for free Nothing all was fine..
The hotel is located only 100 metres away from the train station Alvsjo. With a 3 or 7 day metro ticket you can get from the hotel to the city centre. The ticket is valid from the moment you buy it until that time 3 or 7 days later. Nice modern bathroom, but no bath. Good breakfast, lots of choice. The interieur of the room is a bit worn out (not the bathroom).
Propably the best hotel I have ever stayed at. Breakfast was immense, even an waffle iron so you could make super fresh waffles (this was in addition to the many breads, hams, cheeses, meatballs, sausage, variations of eggs, etc...). Also a very big room with a big bed. Train station with good trains into Stockholm central only 3 min walk away.
The location was exellent,so close to train station and about 10 minutes to the city center. also the breakfast was so good and complete. The hotel was everything but not a 4 star hotel. even it didnt have tea and boiler facility, the decoration was so poor and not suitable for a 4 star hotel, no queen bed was available although I have reserved it about 40 days before our arrival.they closed two bed and that was our queen bed!!! Also one of the kitchen staff was so rude : she took off the dishes when we were still eating she did it everyday morning when it was still 10 minutes to end of breakfast time.
The cleanliness of room and helping staff The location, was a bit difficult to find
As you know very well, bar and restaurant close at 10 pm. It is close to shopping to IKEA and other malls. Train staintion is take about two minute by walk.
The internet did not work all over the hotel - very bad
the breakfast The front desk