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friendly staff and nice room
It was a nice hotel located directly in front of a lovely (large) garden. The staff was very attentive and they had a buffet breakfast incl. in the room price. No, I have nothing to complain about.
We have problem with payment by card
Central location (including being across the street from a beautiful garden).
The central location. The room was smaller then I expected
Very good location, Quit rooms and helpful staff Rooms could have been bigger
Very pleasant and helpfull staff.The Junior suite was very nice.
breakfasts there wasn t
Friendly personnel A bit noisy
Close to train station I have booked this hotel in a hurry and relied on rating. This stay was a huge disappointment.(considering I payed $150+ per night) First of all self check in app did not work and we had to stay in line to be checked in by a person - which took a bit of time. Only one windowless room was available. We were proposed to upgrade by paying extra 150. We declined. After check in we were shown downstairs to depressing grey walled basement with stained grey carpet. Hall had an overwhelming smell of fried fish coming from restaurant kitchen. We snuck into the room trying to let in as little smell as possible. Naturally we were not able to air the room due to a lack of window. Washed but sained hand towel completed the picture. In the 8 in the morning I was woken up by loud noises coming from upstairs that resembled sound made when furniture is being moved around. I think that their grey basement cells should at least have better ventilation. I think for the hotel to be considered "good" there should not be such horrible rooms.
Great location. Cool and modern hotel Nice rooms but a bit small. Simpe breakfast, not so much to chose from.
Really clean, bed was comfortable, breakfast was good and wifi good. Also lots of charge options...the USB plugs were nicer to have than I thought it would be. It's not a deal breaker but it could get frustrating using my computer in my room since there's no desk or chair.
First time visiting Stockholm and I can not be more pleased with my stay. Clean facilities, excellent location, and a warm and welcoming staff makes this one of, if not the best experiences I've had with hotel amenities and personnel. I will definitely be staying here during my next visit and highly reccomend it to anyone that will be visiting Stockholm's city center.
We couldn't get into our room for more than halfway through our stay. The staff was unhelpful. The acoustics were terrible and we could hear guests in the bar loudly until after midnight and again before 8:00 am.
location, room space and design, natural setting
Fantastic room of approx. 50 m². Lovely bathroom. Very well sound-isolated. Exceptional quiet location for such a large city. A bit expensive, but it was worth it!
I loved the location, so quiet but still a short walk to the city tourist spots. I loved staying in a a design / modern hotel but it retained its old style too. We got great recommendations and directions to eat out at night from the reception staff. We got good friendly service in the restaurant for breakfast and one dinner. And the breakfast was great! Bathroom door wouldn't open and close properly. Rooms were very hot and in the morning when we opened windows they'd slam shut in the wind.
Staff were exceptionally friendly and helpful. Location was convenient to the Old town but yet was a great peaceful escape after a day in the city. Nothing we did not like
Very extra-ordinary staff, helped us in every case. The rooms are really clean and nicely designed. Breakfast was delicious. Hotel's location is really close to the city center. View is great..Definitely will stay in this hotel, especially in summer.. There is nothing that I can complain about..
Incredibly freindly staff. Good food. Excellent Champagne :) Have absolutley no reason to complain! ... none to report
The hotel is in a beautiful location, the staff is very friendly and professional, the breakfast was very good and complete, the room was spacious and quiet, super shower(s). Really a gem, this place and we will surely go back!
Helpful personell The bathrooms - couldn´t close door between bedroom and bathroom
Staff were extremely helpful
The design and comfort of the hotel are first rate. The location on a quiet island takes some getting used to. Once we were acclimated it worked out fine.
Great restaurant and excellent food; easily reachable with the airport bus. Quite outside the city; weekend reception staff could be friendlier and more helpful.
A very pleasent hotel with plenty of character, it's location is a haven of calm being by the water, despite the roadworks nearby, which did not impact on us at all.
Really comfortable and tastefully decorated. Not the best location (right off the highway) but easy to walk to restaurants and get into town / next to a beautiful park. If I were a jogger, I'd definitely bring some running shoes and explore those trails :) Not much. Had a great stay.
Beautiful location, beautiful hotel, great food, excellent staff.
This was the hotel my wife and I had our wedding reception 2 years ago! We love it and plan to go back at least once a year. The food is amazing. totaly recomend it.
1) Location - very good or bad. Very good when you travel by car - located on the adge of city, easy get there by car. Bad as it is located not at the center, if this matters for you. 2) Nature around - very lovely - park with wild rabbits feeding on the open grass, private see bay. 3) good restrant - Michelin star. staff - can be better.
Very good place with a little far to the central station by walking.
We realy liked the decoration,the service and the environment...in and out!!maybe the most beutiful hotel we have ever been
The hotel staff were so friendly & helpful, the setting is idylic & the distance from the city is perfect for a break from the hectic lifestyle of London.
Hotel room is very good, nice atmosphere & beautiful rooms. The surroundings are very good too. We enjoyed our stay and recommend this place. Hanna & Jesper
Being away from the noise of the city Walking through/past restaurant to room
nice quiet room and excellent location and very good breakfast
good theme, nice ambience breakfast was apalling. Quite the worst arrangements I have experienced in 5 years of frequent business travel. No fitness facilities. Expensive internet facilities. Overall overpriced
I havent feel stars more than three
My husband and I loved that all was authentic ART, and so easily followed with the captions. We thought the decor was so real, tangable, and so much History to be shared; added to the time there. The location was super to enjoy the OLD CITY. Thank you so very much! We would have liked a place to have a night-cap, glass of wine in the eve, on the premises, Rather then walking the streets looking for a place to rest and talk, and then returning to sleep.
Nice and clean rooms even they are quite small. Breakfast does not include to the room price but it is good. Quite hard to get a taxi.
Mid size cosy hotel with a maritime atmosphere in the very nice Gamla Stan. Having forgotten my powersupply for my laptop I was very happy by all the efforts made by the hotel personnel to find an appropriate solution for me. 2-3 people shifting gear at once to help me out. Great service written in capital! n.a.
location, nice rooms no free internet (even in the lobby) is not from this time
Nothing to like. This is not 5 stars hotel. Maximum 3 stars. Windows was broken. Too small rooms.AC Not working. Expensive and breakfast is not included.
Nice and helpful staff Bang and Olufsson equipment not in all rooms
Staff was great. Location was perfect; in the heart of historic area.
The price was reasonable. Yes, that I could not cancel the reservation to another hotel closer to the airport we were flying out of. We just wanted to switch it to the same Best Western but by Arlanda instead of Bromma. getting ahold of Priceline while aboad was a joke.
Very close to the central station and the city. Brand new, clean and simple rooms. Hotel was hard to find.
Very central location, and the staf are very helpful. Price is very reasonable, loddy is spacious for meetings
Cheap and ok to sleep over
The location was brilliant, right opposite the central bus and train station, although not noise could be heard. The staff were lovely too and very helpful.
Fantastic position (2 minutes walking from train and bus station), very clean, nice room, cheap breakfast
Very attractive lobby, great restaurant view. Duck was a disappointment there. Not across from the train station as requested on the net. The room was a bit tight. A bathtub was not available. The hotel was hard to find, thus hard to access by car.
The location and the comfort of the hotel I had to request twice for tidying up of my room...my room was not cleaned up for 2 days...
I got a women's room. Small accesoires but it made me feel welcome. It's situated in th best part of Stockholm, old town. The carpet. No bath tube. The room was very very warm even though no heat was on.
furniture, location, uniquess no
Great location and friendly stuff!!! Parking situation
Everything was just right. The location is spectacular, the service and facilities were excellent, the room was clean and the bed was comfortable. If I had to pick a highlight, it would be breakfast (variety and taste).
Fantastic interior Poor breakfast
It was wonderfull old hotel in the historical parts of Stockhol. A lot of nice antik things, etc. Small rooms.
I attended a conference at the Swedish parliament so that the location was perfect. Though I wasn't on vacation, the churchbells from the nearby church did make me feel as if I were on vacation.
Lovely building and very nice staff. My room was unheated on my arrival and I felt very cold during the night. I only realised that the heater wasn't on after I failed to warm up.There was also a shortage of fresh fruit for breakfast but I liked the fresh orange juice.
Nice and central position; nice hotel for those who like antiques and old fashion furniture
everything. (decoration, staff, breakfast, service...) If U are a solo woman traveller, you can take surprise and really happy service from them. The hotel is in the centre of old city so it can be big, but the atmosphere and decoration is perfect and really clean. You can feel you are in the 4 star hotel in the old city of stockholm. Staffs are really kind and helpful. I needed to take a train at 8:30am but the breakfast started 8:00am because it was weekend. I told staffs about my train time, and they started the breakfast 7:30 just because of me. I was really happy and thanks to them. no tub. but no matter.
Great to have parking for car. Location is fabulous. Good food in restaurant. Shower splashes into bathroom. Warm in high summer (window opens just a little and no A/C)
I liked the helpfulness of the staff. Our booking was unusual with 3 kids in one room but there was understanding shown and a willingness to be helpful. The next day when it was raining, we were "offered" umbrellas for the short walk to the Embassy. Thank you very much. Our stay was made better by the sensitivity of the staff.
The front desk personnel were very helpful and friendly. Pleasant location. The resturante food during evening meals were disappointing.
Kind staff, beautiful location and view. The hotel was undergoing renovations and the construction began early in the morning. I did not receive my telephone messages as timely as I would have liked.
Rooms were very nice, clean , well furnished. Lovely location. There was a very loud, almost constant noise in the ceiling of our room that we suspect was plumbing. We asked for a new room and did not get the best of service on the first try to get a better room. Then there was a party under us until 1 am that no one warned us about. At that time, we again asked for another room and got one that had a lovely view of a parking lot. We did get some free wine for our troubles, however.
Surroundings of hotel were beautiful. Staff were very helpful with returning lost property
Location, free parking No air conditioning in rooms
This was a short trip and everything went well. The staff were courteous and the food was good.
Proximity of the office where i had the meeting
The Design and good spirit!
Great location for a visit to Stockholm. Most attractions within walking distance. Nice Hotel bar with great atmosphere The bathroom could have done with a mopping.
All I was very pleas with evrething
Nice interior, great location and a good breakfast selection. There was no food or drink in the mini bar on my late arrival.
High style, international, fashionable, nice rooms, excellent breakfast, nice bar and restaurant. We were first given a room just above a very noisy night bar and could not sleep at all. The noise was absolutely terrible. We complained and got another room on the 6th floor, no noise at all. Why not to give a peaceful room in the first place? I hope this is not common with booking.com -reservations.
Breakfast is excellent. Wi-Fi works well
For a short (I mean one night stay) having the room next to the Bar is not a bad thing My room wasn't ready when I arrived but they made up for it
Good value for money and good communication with the city center. Breakfast during the weekend was available until midday which is a luxury for tourists who would like to sleep a little longer. The quality of the breakfast was very good. There is also a nice relaxing area, a bar with nice atmosphere and a restaurant with buffet at a good price. Our room with views to the street (a busy street) was a little noisy but nothing really annoying that would not let you sleep.
Central location, walking distance to conference centre. Diverse, tasty, healthy and generous breakfast buffet. Interactive tv with wake-up. Some extra shelving in the 25 x 100 cm cabinet by the television would have been welcome.
Very good location in Stockholm, near everything that matters
The best value for money you can find in central Stockholm in my opinion. I booked into one of their value cabin rooms, which has no windows, but it still had free wifi and breakfast included in the price, and a very decent sized and comfortable single bed. The hotel bar is a very, very popular place for non-residents too, and it was so crowded, I had to go elsewhere for my evening entertainment. Which isn't so hard in Stockholm. I felt sorry for the poor doorman having to separate the inebriated patrons from the legitimate hotel guests at 1am. But once the bar is closed, it is closed to residents, too...
Good location, excellent breakfast, you can borrow a bike for free,pleasant and helpfull staff
Awesome breakfast buffet Older common areas
Good location, nice b'fast & WIFI and very cheap if compare to another 5* hotels
It's proximity to Central Station (train and metrostation). My room was not entirely clean (e.g. there was human hair in the bathroom). And also the corridors were not clean (mostly dust).
Staff on reception were very helpful No plug in bath or basin, very poor room amenities, dingy decor, high price (compared to Radisson)
Great location, good idea for the shop to sell food at reasonable prices. Hotel mainly for business travellers, lobby ok for a drink but not for someone to sit down and read as the lighting was poor, no croissants for breakfast, would expect a flat- screen tv in room.
Location in city center is very convenient Small room
The breakfast was amazing! Salmon, veggies, many kinds of meats, eggs, cereals, and fresh breads The wifi didn't work in my room (top floor) so I accessed from the lobby instead
Just opened, so evertyhing was new. Still under construction, so unfinished decoration, missing mirrors in toilets etc. no internet. These will be ok in the near future though.
The most comfortable bed I've ever slept in. And a good breakfast. Could use a face lift, clean and functional, but not fancy by any means.
Location, location, location Breakfast room nice but crowded
The location is excellent being central for shopping and night life. Nice quiet area and excellent rooms. I would have liked some pay channel TV options and I felt that the breakfast seems to have gone a little down hill. I base this on the fact that we have stayed at the hotel many times over the past ten years. Still bettrer than many other hotels I have stayed at.
Everything: room, breakfast, the situation in the city etc. NO
great, helpful staff. Good value and great breadfast on top floor overlooking the city. I really liked the towl warmers that helped us dry our laundry each night.
Free sauna, nice bright breakfast room Breakfast finishes rather early during the week, but the eggs are good!
the design, the location and the friendliness of the staff
Clean, central location, good services from check in to check out, internet services available at all times
Nice, bright clean hotel. Good value by Swedish rates and very pleasant for a short break. Breakfast room over looks the roof tops and was candle lit which was lovely and there was a good choice of food.
Being in the garden surrounded environment. Some convenient stores nearby. no comment
On hot sumer days both rooms and public areas very hot, insufficient ventillation
very well located, reasonable price especially given the very good breakfast and late afternoon appetizers included.friendly at the reception. small things such as room safe never working and some level of slight noise
reception staff were brilliant, good location
It was a small hotel and felt like home. I got a excellent service by the staff. I highly recommend this hotell.
The warm cosy atmosphere, especially the afternoon coffee and tea and evening snack buffet was very nice, dvd player in the room, quality of breakfast (with pancakes!), good size shower in bath, good peaceful location, free wifi Only minor point: small slow elevator
Friendly staff, clean room, central location Would have liked it to be cheaper!
A very nice hotel in trendy Östermalm neigbourhood, close to all the attractions of the beautiful city of Stockholm. The room was clean & large enough for 2 adults and a ten-year-old child. The staff were very helpful and friendly. The complimentary buffet dinner was a nice bonus. The Gröna Lund amusement park is only a 20-minute walking distance away from the hotel. Went there to see a John Fogerty concert with 22666 other fans. Great! None. Everything was fine.
My stay was very relaxing. The staff were excellent, very friendly. Not reaHad no dislikes of the hotel, but shame there was no mini bar in room.
The buffets were great. The location was convenient. There was always coffee or tea avalaible.
Dinner buffet was better than average for this chain, with greater choice and friendly staff.
Location, views and the charm of staying on a yatch.
Very convenient location. Great breakfast. Small, but quaint rooms had a very nice feel. Excellent value for the money.
nothing the hotel is dirty ... i even went to the WC and it was too dirty they didn't clean it at all. thanks god i stay one night only
good value for money but still comfortable, clean and has character
Location is perfect - right beside the Old Town, but away from traffic and tourist crowds. Staff at the reception is very helpful. Wi-fi lan with free internet. Beds, although rather small, are pretty comfortable. The shower is tiny and dull. And be prepared to suffer rocking - it's a ship!
Great Location! And the idea of staying in a boat is quite nice as well! Close to everything in Stockholm. Most of the main places of interests are walking distance. Employers were nice and professionals. Restaurant have a great view of the lake and city council. Breakfast was also nice! Will definely stay here again in my next trip to Stockholm! Bathroom was a bit tiny but was sufficient for my needs. To be honest have nothing to complain about!
Very good location - right by the old town. Nice staff. Free internet connection on one computer at the reception. Very nice buffet breakfast - lots of choice and everything was very fresh. Very comfortable bed. Beautiful boat - lovely carpeting everywhere. You may be a bit daunted by the shower at first - it is connected to the wash basin tap, so you draw a curtain around yourself and have a shower on the floor. You cannot have two people in the bathroom at the same time. There is also not much room in the room to move around. And we stayed in the First Officer's Cabin! (10 metres squared.)
Sauna,breakfast, staff, cleanliness. Construction in front of hotel - not their fault, and they do forwarn guests.
Good location, close to the old town and the central station The breakfast could have been a little better, it lacked proper cheese and salami, and the vegatable was not very fresh. Also the breakfast room was very small, with a very few tables, yet too many people.
This is a fun, unique place to stay and is a great value for the price. The location is fantastic and the place is in nice condition. Breakfast was impressive. It was really fun to get a taste of what ocean liner travel was. It wasn't a problem for me but it is tight quarters. If you want a lot of space, this might not be the spot for you. Both the hot water in the shower and the internet were a little spotty at times. Not terrible, but not 100% consistent. I still really enjoyed my stay though and would happily stay again.
It was so convenient for Gamala Stan, Central Station, Tunnelbanna. It was quiet. The views were great. The breakfast was good. I loved my cosy cabin. Great to come back to the boat after a hard day sightseeing. The coffee was rotten but surprisingly that seems to be the case everywhere in Stockholm.
Good restaurant on board, wonderful location and friendly staff make a stay in Stockholm pleasant.