Stockton-on-Tees Hotels

The restaurant and sports centre are excellent I had to ask on numerous occaisions for the tv to be fixed the phone to be fixed and a lightbulb to be changed. The rooms need to be redecorated to the same standard as the other facilities.

Great value for money, good breakfast and with a swimming pool. Our room was well cleaned. The place is showing its age a bit and needs a refresh in places. Reception and breakfast room staff are not the most customer focused I have ever met and the place would be much better if this was improved.

Resturant is good.

Parts of bar area and restaurant were too dark. Actually ended up with frosties instead of cornflakes at breakfast, as I couldnt see!

Having access to a 25m pool, sauna and steam room. State of decoration. You could feel all the springs in the mattress

location, close town centre and Riverside Stadium

Having to pay for car park

Location Nothing

clean room and friendly receptionist thin walls. was woke up at 6.30 am by an inconsiderate guest's alarm going off and off and off....

Close to the town Very expensive compared to standard of the hotel

staff ,and the whole hotel was good i had to change rooms at 2.30am due to the noise from a nightclub not far from my room .so all in all the hotel was good but the location of my room was very poor.so on that note i would like to request a refund or one free night at one of the other thistles hotels .Thank you

Nice room and all mod cons very good breakfast and ecxellent value all round Location and access road

The room I stayed in (#5) was very clean and light. A nice big bed which was very comfortable. The bathroom facilities are ideal with a good size shower. The flat screen tv with freeview was good for killing time. It made a nice change for there to be a reasonable amount of tea and coffee available in the room. The B&B gives it's address as Stockton On Tees when in reality it is in the village of Thorpe Thewes which is an £8/£9 taxi ride away. It has signs stating that it is a B&B yet breakfast costs extra! There appears to be no phone for public use which is a hindrance when trying to book taxis, if like me you don't own a mobile phone. Also the owner is very hard to find when trying to ask for assistance.

Owner very helpful, gave us a lift to the function we were attending. Not the easiest place to find, but thats what you get when you choose a rural location.

I thought my late check in was handled very well, and any time i called reception they were polite and helpful and even knocked on my door to deliver my paper, the showers in the bathroom were very good, i had not been top the area before, so may be in the welcome book a little more information would have helped as i walked to yam and turned the wrong way out of the hotel, may be info on th elocal buses would be nice as they are so frequent room services was quick and excellant i would definitly come back, i work in th etravel industry , and enjoyed weekedn I selected this hotel for the pool and gym, this let the hotel down due to the service, there was no one on reception , she then arrived with her fried breakfast to eat, we are in a gym, i explained i was staying at the hotel, and asked were things were, and i was just pointed, it would have been nice the customer service from the main hotel had carried through , they seemed more intrested in people that are non residences, i did not think the changing rooms were very cleean just a small thing i was unsure on th eroom service and at what times as the menu in the room gives the restuarnat times, and doe snot mention breakfast , which when i phoned reception they said no problem which was very nice

i liked the hotel it was comfortable with character the stain glass windows were lovely on the stairs. it had a famiiar feel to it and our room was different to other hotel rooms as it had a split level.

We had a pleasant stay and staff were polite. The rooms were of a decent standard and were clean. The complementary 'Dove' toiletries were a nice touch. The rooms were extremely warm and stuffy and the air con did not work in room 153.

Attentive staff, clean facilities, pretty restaurant Breakfast was all piled on a small plate. Beans everywhere. It tasted nice but it looked awful

easy to find tiny rooms, has not been redocorated in at least 20 yrs, very very basic, over priced

the noise from outside. web site stated rooms had been noise proofed but it was extremely noisy.

Not much. Although good selection of teas and biscuits Dingy, old fashioned.

Friendly staff A bit noisy at times, because of guests leaving in the middle of the night and therefore not going to bed; i.e. talking rather loudly and pacing their room

Good Car Park Good food Staff were friendly and helpful Wifi was haphazard (dropping out)

Very clean and comfortable staff very helpful No soap in bathroom and inside of bath base badly scratched toilet took a long time torefill before could flush again extractor fan in bathroom not working

Reliable and free wireless internet Breakfast finished at 10am - fairly early for a Sunday

location was ideal for the purpose of our visit to relatives in the north east dirty bed linen suggesting that the bed was not changed during the day on informing the staff on duty the bed was completely changed within 15 minutes. The fire alarm going off in our room at 0800hrs and waking us up with a jolt and nobody checking our where abouts till we checked out 30 minutes later even if it was a false alarm.

I didnt exspect much for money at the hotel, but to be honest it was clean and the staff were realy nice. I didnt like to keep going from my room to the reception to get a hot drink, and it's not good when you dont remember the code to get back into you're room. Also on my last night staying at the hotel there was a lot of travellers haning around the reception and running up and down the corridoors and baning on doors, and when i went to get a hot drink from reception there ws five stood there and i felt really intimadated, then the youngest boy who must of been about 18yrs of age followed me to my room and stood outside for at least 10mins! I feel this is totally unacceptable and when i reported it the nexy morning, i never even got an sorry!

Lots of noise from other guests moving around the hotel. Shared toilets are a variety of self cleaning superloo and very small. Not built for the larger gentleman.

Economic room close to main roads

It was good value for money, easy to find and the receptionist was very helpful. I've stayed twice at the same hotel in the last two weeks. On the first occasion the room was grubby - clean bed linen but carpet needed vacuuming and sink area could have been cleaner. No water, either hot or cold, available for drinking - vending machines didn't have either. Upstairs corridor smelled of cigarette smoke.

Low price. looked a bit like a prison. Dirty toilets + shower facilities. Very noisy, horrible location (industrial estate, next to motorway, airport and lots of factories, cell phone towers, powerlines etc) however, it's quite o.k. because the cost of the room was very very low.

Comfortable beds and clean room.Good value for a couple of nights Kettle in the room would have been nice. Have to dress etc before using shared one downstairs so early morning/late night drinks not convenient.