Stourport-on-Severn Hotels

Friendly staff, a spacious room, peaceful, and a v nice breakfast.

A little too pricey for what you get.

Staff friendly and helpful, able to have early breakfasts

On a very cold weekend it was really warm inside.The staff were very friendly.

The bathroom needed a bit of a re-vamp

clean hotel,quiet location,good cooked breakfast

i did read the reviews of this hotel and the only negative thing was the bed,which proved to be correct, the bed in room 5 was rock hard with no give giving two night uncomfortable sleep,i did report this on deaparture

The hotel has been refurbished to a very high standard and we cannot fault the. Hotel at all in anyway.

Absolutely nothing it was beautiful.

They actually phoned us a taxi so we could go into town and eat

The hotel had a power failure so were unable to provide food, television and the heating was off half the night, we understand these things happen but to still charge guests full price for sub standard facilities is a not very good customeer relations

Very helpful cheerful staff, very good breakfast, set in beautiful countryside.

Room very cold on arrival, no bedside lights only overhead spotlights, terrible television picture. Bar area very cold, food and drink very expensive, spa and pool in separate building.

Excellent bar and restaurant,with a 'locals' atmosphere, both staff and customers made us feel part of Bewdley.

The food is very imaginative, with the menu changing to reflect the seasons. All ingregients are locally sourced.

Breakfast only available from 8am. If one has an early meeting in Birmingham, as I often do, then breakfast is very rushed.

Big rooms

We felt the hotel was becoming very dated with the general decor and appearance.

The restaurant service and food were very good

Quality and cleanliness of accommodation. Peaceful location.

Trying to get in! No one around when arrived and no signs whatsoever to indicate that it was the right place or where to go to check in.

Clean, comfortable and newly refurbished. Excellent country location in parkland.

Have to drive to the pub to get an evening meal. Boiler in room a bit noisy (soundproof the cupboard and set the timer so it doesn't run at night??). Would like a kettle in the bedroom.

This is a smashing hotel. In beautiful setting away from the madding crowds (and traffic) this is a peaceful and relaxing hotel. Well maintained and up to date the staff are very attentive. The hotel is good for walking and getting away from it all but the bright lights of Birmingham are only a short drive away. Well recommended.

The evening meal was a bit of an issue. I need to stay of dairy products and the only starter alternative they could offer was a salad. The portions are on the small size and the prices are not!! However, I would go recommend this hotel - make your own mind up about the restaurant!!

the food was excellent, the room well appointed and the staff courteous and helpful.

No.

Service for the hotel was friendly and efficient, easy check in and check out, and despite the Hot water not working one morning the staff were very apologetic and it was fixed the same day.

The restaurant was not very good, very slow service, expensive and pretty tasteless food. Wireless was Glitchy, needing frequent passwords throughout the evening.

Staff, quality of premises and an excellent evening meal at a very good price

Not a bad point but an observation: The same standard was applied to breakfast as the evening meal which meant I had to wait 15 minutes for my hot breakfast to arrive from ordering. Business people like to be quicker at breakfast

Its location, Clean friendly, excellent value breakfast for those who are walk in

Free internet service

I stayed at The Elms with my husband and 16 month old twins. I thought the hotel and staff were wonderful. The 'Bears Den' creche was excellent and the Spa was heavenly. My only one criticism was the room was very hot and whilst an air conditioning unit was provided for the room it was too noisy to have on at night. We will definitely be returning again.