Stourport-on-Severn Hotels

Good wine list. Efficient staff in bedrooms and on reception. Grounds / location excellent Food was good but why not leave vegetable dish on table.

breakfast was cold and disorganised

Good facilities, including use of leisure centre

Very helpful cheerful staff, very good breakfast, set in beautiful countryside. Room very cold on arrival, no bedside lights only overhead spotlights, terrible television picture. Bar area very cold, food and drink very expensive, spa and pool in separate building.

They actually phoned us a taxi so we could go into town and eat The hotel had a power failure so were unable to provide food, television and the heating was off half the night, we understand these things happen but to still charge guests full price for sub standard facilities is a not very good customeer relations

Good leisure failities, clean. Kettle and remote control didn't work properly. Only enough coffee for one cup per person. Bed so uncomfortable we both had bad back ache for couple of days afterwards. Had to pull bed out because it didn't fit in the headboard fixture properly so squeaked everytime you moved. Restaurant so expensive for very average/poor meal and they tried to charge us £45 for breakfast we hadn't had.

I had heard good things about this hotel, and the approach and exterior was lovely - and in a nice location. it was very clean and functional. When I arrived, I was a little disappointed to find it was a lot like an old folks home. It was fairly sparse and the decor was all a little bit stale. Be warned, if you go into Bewdley, everything is shut in the winter!

Clean, friendly, relaxed, not too formal, towels changed regularly, varied adaptable breakfast menu, pleasant rural location, hotel buildings pleasant look and feel, staff friendly and helpful. Maybe restaurant a little expensive for us, on a regular basis, but I gather it is renowned in the area and also offers a good value, good quality carvery at lunch time.

The hotel restaurant was particularly good Hotel restaurant was closed on a sunday evening

Service for the hotel was friendly and efficient, easy check in and check out, and despite the Hot water not working one morning the staff were very apologetic and it was fixed the same day. The restaurant was not very good, very slow service, expensive and pretty tasteless food. Wireless was Glitchy, needing frequent passwords throughout the evening.