Sunrise Beach Hotels

We have stayed here many times in the past, when the amenities were better. We had been pleased with the location and price. There was a weird, dirty smell in the lobby (very unpleasant, since this where you eat breakfast) and the room also had a very musty odor. There was a sewer odor every time we left our room. The towels were threadbare and ripped and barely large enough to be used for hand towels!! Don't expect more than 1 tiny tube of shampoo (no conditioner) and 1 bar of soap for the sink or tub, even when staying more than 1 night!! The rooms were very noisy-we had people (kids) above us running back and forth nonstop until 1am. There were a group of drunk adults that 'set up shop' right outside our door while they played a noisy game of cornhole until 11pm--wonderful!!! We've stayed at other places where continental breakfast included ham/sausage, eggs, toast and potatoes!! There are too many other choices in the area-we won't be back..

Location was nice Picked this hotel for its secluded pool area. It was not mentioned that outside guests could pay $3 to get in. I had three children 10 and younger while drunk adults took over the pool and pool area. This was around 3:30pm I might add. Our room had a moisture issue which made my wife and I sick.

This guest did not leave comments about this hotel.

This guest did not leave comments about this hotel.

Easy to book on a very busy weekend Breakfast was very crowded and the room was smelled like mold.

There was a indoor pool on site and both a fridge and microwave in our room. My husband and I stayed here for one night and obviously booked online ahead of time. Checking in, we found out they charged us twice, then checking out we asked got a receipt given that we had payment issues and the reception clerk told us they could find a record of payment so they asked if they could charge us again. Now we have three charges for one night stay, and after a call to have them remedy this it was supposedly passed on to the general manager, but we have not heard back or seen the extra charges drop off. Good Grief.

Price was good. The staff was friendly. There is a microwave, refrigerator, and coffee pot in the room. Lobby is nice. Close location to shopping at outlet mall. I never saw the continental breakfast. Tried to go into lobby 2 days in a row but doors were still locked around 7am. When I checked in the front desk wanted me to pay. I had to explain I already paid online. It took a few minutes to figure out but she had the wrong persons information with my reservation. Bring a printed receipt that you paid. Room had a musty smell and is outdated.

The staff were very friendly. The television in the room did not work, there was a static in the sound that made it impossible to watch. The air in the room would not stay on and it become uncomfortably hot during the night. My husband and I both were unable to get a good night's sl