Amaris Hotel Embong Malang - Surabaya

The breakfast offers a variety of dishes and is highly praised by guests for its taste and quality. Some guests particularly enjoyed the option to have eggs prepared to their preference.

The hotel is strategically located in the city center, making it easy to access nearby attractions, shopping malls, street food vendors, and historical buildings. It's also within walking distance to Tunjungan Plaza and street food areas.

Guests have reported mixed experiences with room cleanliness. While some found the rooms to be clean enough, others encountered issues such as smelly bathrooms, clogged drain pipes, and dirty towels. It's advisable to communicate any concerns with the staff for prompt resolution.

The hotel offers free parking and private parking, providing convenient options for guests who are traveling by car. Additionally, the security staff is helpful in assisting with parking.

The hotel's staff are described as friendly, helpful, and responsive by many guests. However, some guests have reported issues with the responsiveness of the restaurant staff and the handling of specific requests. Overall, the staff are commended for their agility and readiness to assist guests.

Guests recommend choosing a room with a city view for a more enjoyable stay.

Take advantage of the hotel's proximity to Tunjungan Plaza and street food vendors for a convenient and diverse experience.

Ensure that the room is equipped with necessary amenities and free Wi-Fi for a comfortable stay.

Some guests reported issues with bathroom odors, so it's advisable to check the bathroom upon arrival and notify the staff if there are any concerns.

Guests mentioned noise disturbances, so it may be helpful to request a quiet room or bring earplugs for a peaceful night's sleep.

Check the cleanliness of towels and linens upon arrival and request replacements if necessary.

Utilize the hotel's car rental, concierge service, and safety deposit box for added convenience during your stay.

If you encounter maintenance issues such as clogged drain pipes or malfunctioning AC, promptly notify the staff for resolution.

Guests appreciated the breakfast variety, especially the option to have eggs prepared to order, enhancing the dining experience.

The hotel offers strong and fast Wi-Fi, making it convenient for business or leisure travelers to stay connected.