
Cleo Hotel Tunjungan
Photos of Cleo Hotel Tunjungan
Overview
Amenities at Cleo Hotel Tunjungan
- Spa and wellness center
- Restaurant
- Room service
- Free Wi-Fi
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Air-conditioned
- Free toiletries
- Trash cans
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- 24hr front desk
- Key card access
Bathroom
- Toilet
- Toilet paper
- Shower
- Private bathroom
General
- Telephone
- Tile/marble floor
- Slippers
- Storage available
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
Accessibility and suitability
- Non-smoking rooms available
- Elevator
Laundry
- Laundry facilities
- Laundry service
Bedroom
- Clothes rack
- Wardrobe or closet
Dining
- Restaurant
- Toaster
Health and safety
- Daily housekeeping
- Safe
Workspace
- Desk
Spa
- Spa and wellness center
Reviews of Cleo Hotel Tunjungan
Summary of reviews
Score by provider

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the hotel?
Some guests have mentioned concerns about cleanliness, particularly with regards to the bedsheets and room hygiene. However, others have found the hotel to be clean and comfortable, with extraordinary facilities for a budget hotel.
What are the unique features of the hotel's location?
The hotel's location is highly praised, being right across the Tunjungan Plaza mall, providing easy access to various food outlets and shops. It's also conveniently situated in the city area, making it easy to move around.
Is the hotel's location convenient for shopping and leisure?
Yes, the hotel's location is very good, close to a large shopping mall, making it convenient for shopping and leisure activities.
What practical amenities does the hotel offer?
The hotel offers practical amenities such as a spa and wellness center, laundry facilities, and a restaurant. Additionally, it provides free parking and is within walking distance to various attractions and shopping malls.
How are the staff and customer service at the hotel?
The staff are described as friendly and helpful, with some guests receiving assistance with travel plans and bookings. The hotel's location is also highlighted as a positive feature by many guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Window
Several guests mentioned receiving rooms without windows, which led to a less enjoyable experience. Request a room with a view to avoid feeling closed in and to enjoy natural light.
Check the Cleanliness
Some guests reported issues with cleanliness, including dirty linens and insect sightings. It's advisable to check the room upon arrival and request a change if cleanliness standards are not met.
Be Mindful of Noise
The hotel's proximity to a shopping mall and downtown area means potential noise disturbances. Light sleepers may want to bring earplugs or request a room away from potential sources of noise.
Take Advantage of the Location
The hotel's location across from Tunjungan Plaza offers easy access to shopping, dining, and entertainment options. Make the most of this convenience during your stay.
Consider the Air Conditioning
While the hotel offers budget-friendly accommodation, some guests found the air conditioning to be insufficient. If you're sensitive to room temperature, consider this aspect when booking.
Request a Room Change if Necessary
If you encounter issues with the room's facilities, such as malfunctioning air conditioning or cleanliness concerns, don't hesitate to request a room change. The staff is generally helpful and accommodating.
Explore Nearby Dining Options
Guests appreciated the hotel's proximity to various food outlets. Take advantage of the diverse dining options and enjoy the culinary experiences available within walking distance of the hotel.
Be Prepared for Basic Amenities
The hotel offers a budget-friendly stay with basic amenities. Keep this in mind to align your expectations and make the most of the hotel's convenient location and competitive pricing.
Utilize the Hotel's Helpful Staff
Guests highlighted the helpfulness of the hotel staff, particularly in assisting with travel plans and providing local guidance. Don't hesitate to seek their assistance for a smoother and more enjoyable stay.
Manage Expectations for Room Size
Some guests found the rooms to be small, so it's beneficial to have realistic expectations regarding the room size and to focus on the hotel's value and location.
Location
What's nearby
- Tunjungan Plaza51 yd
- World Trade Centre0.5 mi
- Taman Hiburan Rakyat0.5 mi
- Surabaya Plaza Shopping Mall0.5 mi
- Monumen Kapal Selam0.7 mi
- BG Junction0.7 mi
- Heroic Monument1.2 mi
- Pasar Turi Train Station1.2 mi
- Gelora 10 November Stadium1.3 mi
- Jembatan Merah Plaza Mall1.8 mi
- Museum Mpu Tantular2.2 mi
- Surabaya Zoo2.3 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Cleo Hotel Tunjungan
FAQs when booking at Cleo Hotel Tunjungan
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Value for money | 8.1 |
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Distance to city center | 1.2 mi |
Nearest Airport | Surabaya Juanda |
Distance to airport | 8.6 mi |