Hilton Garden Inn Surprise

The hotel is super clean and nice, and the rooms are clean, modern, and comfortable. The staff follows all safety protocols and the property is well disinfected between stays.

The staff is fantastic, very kind, and friendly. They are accommodating and provide great hospitality. The front desk staff is great and the desk man, Jesse, is very friendly, courteous, and helpful.

The beds are super comfy, and the rooms are clean, beautifully appointed, and spacious. The hotel offers comfortable, modern, and spacious rooms with quality amenities.

The breakfast bar is awesome with a lot of options to choose from, and the in-house restaurant offers good food. The hotel also provides made-to-order breakfast, and the breakfast area looks very inviting.

The hotel provides increased accessibility and features adapted facilities such as wheelchair accessibility, roll-in showers, and grab rails in the toilets. However, some guests have mentioned the need for more assistance for guests with disabilities.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Guests suggested considering a visit during the low season in August to potentially benefit from lower rates and fewer crowds, or during the high season in March for optimal weather and events.

The hotel's proximity to Surprise Stadium, Surprise Aquatic Center, and several golf courses makes it an ideal choice for sports enthusiasts and those seeking outdoor activities.

Some guests noted that the hotel could improve its assistance for guests with disabilities, particularly in terms of providing help with doors and access to facilities like the indoor pool.

The hotel offers a made-to-order breakfast and an evening reception, which guests found to be reasonably priced and enjoyable. Consider taking advantage of these dining options during your stay.

If traveling with pets, it's advisable to inquire about the hotel's pet policies, as some guests mentioned encountering issues despite the hotel's indication of being pet-friendly.

A few guests mentioned that the hotel's shampoo and cream rinse in the shower were not consistently refilled, so bringing your own toiletries might be a good idea for longer stays.

While the hotel offers free parking, it's worth noting that the parking lot may not be very large, so consider this when planning your arrival.

Guests appreciated the variety of nearby dining options, making it convenient for meals outside the hotel. Consider exploring the area for diverse culinary experiences.

Many guests praised the hotel staff for their friendliness and helpfulness. Engaging with the staff for recommendations and assistance can enhance your overall experience.