Located under 10 minutes' walk from Surprise Stadium, Holiday Inn Express Surprise features a Jacuzzi and an outdoor pool. It also provides a 24-hour reception, a car rental desk and an express check-in and check-out feature.
There are a range of facilities available to those staying at Holiday Inn Express Hotel & Suites Surprise, such as meeting rooms, laundry facilities and room service. Additionally, the multilingual staff are on hand to provide assistance.
The hotel's rooms are comfortable and offer a kitchenette that is equipped with a microwave and a refrigerator. They all have wireless internet access, a desk and tea and coffee making facilities.
For guests who enjoy exploring local dining options, there is a good selection right on the doorstep. Guests can also visit Phoenix International Raceway.
Accessibility and suitability
Basics
Bathroom
Services and conveniences
Media and entertainment
Things to do
Kitchen
Laundry
Bedroom
General
Pool and spa
Health and safety
Parking and transportation
Workspace
Outdoor
Dining
Family friendly
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the breakfast at Holiday Inn Express Surprise?
The breakfast at Holiday Inn Express Surprise offers a good variety of food and drinks, and the breakfast staff are very friendly and accommodating.
Are the beds comfortable at Holiday Inn Express Surprise?
Yes, the beds at Holiday Inn Express Surprise are very comfortable, providing a great night's sleep.
Is the hotel staff accommodating and friendly at Holiday Inn Express Surprise?
Yes, the staff at Holiday Inn Express Surprise are fantastic, accommodating, and friendly, providing exceptional customer service.
What are the nearby attractions to Holiday Inn Express Surprise?
Holiday Inn Express Surprise is conveniently located near Surprise Stadium, Surprise Aquatic Center, Sun Village Golf Course, and other local attractions.
Is the hotel clean and well-maintained at Holiday Inn Express Surprise?
Yes, Holiday Inn Express Surprise is very clean, well-maintained, and offers comfortable and modern rooms.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in July, which is considered the low season, as mentioned by the hotel's policies.
Nearby Attractions
The hotel is conveniently located near several attractions, including Surprise Stadium, Surprise Aquatic Center, and Sun Village Golf Course, making it a great choice for sports enthusiasts and families.
Accessibility Features
The hotel offers various accessibility features, such as wheelchair-accessible rooms, roll-in showers, and staff trained in accessibility awareness, catering to the needs of diverse guests.
Breakfast Variety
While many guests praised the breakfast, some suggested that the hotel could enhance the variety of breakfast items to cater to different preferences.
Noise Levels
Some guests noted that the area could be noisy in the early morning, so light sleepers may want to consider this when choosing their room or packing earplugs.
Consider Room Selection
Guests recommended checking the room amenities carefully, as some rooms may have specific features like wet bars that are not available in all rooms.
Friendly and Accommodating Staff
Numerous guests praised the staff for their friendliness, helpfulness, and exceptional customer service, with specific mentions of staff members who went above and beyond to assist guests.
Cleanliness and Comfort
The hotel received consistent praise for its cleanliness, comfortable beds, and well-kept facilities, making it a reliable choice for a comfortable stay.
Consider Noise Levels
Some guests mentioned that noise from other guests or the surrounding area could be a concern, so light sleepers may want to consider this when booking.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | February | $235 | $130 |
Cheapest month to stay with an average 47% drop in price. | Most expensive month to stay with an average 75% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
9.0 | 0.5 mi | Phoenix Sky Harbor Intl | 25.8 mi |