Shangri-La Hotel Sydney

176 Cumberland Street, The Rocks, Sydney, NSW 2000, Australia
+61 292 506 000

Cheapest
rate per night

8.8

Excellent
based on 5,980 reviews
Shangri-La Hotel Sydney - Sydney, NSW, Australia
Check-in
-
Check-out
Compare vs. KAYAK |

Provider Nightly total
Wotif $144
Expedia $146
KAYAK $152
Wotif
Expedia
KAYAK

Good to know

Value for money

8.0

Distance to city center

1.1 mi

Location rating

9.2

Nearest Airport

Sydney Kingsford Smith

Distance to airport

5.7 mi

Rooms

Check-in
Check-out

Executive Rooms

$175+

Bed type
Provider
Nightly
Unknown
$175 per night
Twin bed
$194 per night
King bed
$200 per night
King bed
$200 per night
King bed
$200 per night
Unknown
$201 per night
Twin bed
$218 per night
Double bed
$222 per night
King bed
$224 per night
Unknown
$234 per night
King bed
$245 per night
Unknown
$248 per night
Twin bed
$277 per night
King bed
$294 per night
Unknown
$345 per night

Double Rooms

$281+

Bed type
Provider
Nightly
Unknown
$281 per night

Deluxe Rooms

$144+

Bed type
Provider
Nightly
King bed
$144 per night
King bed
$146 per night
King bed
$152 per night
King bed
$154 per night
King bed
$159 per night
King bed
$162 per night
Unknown
$163 per night
King bed
$168 per night
Unknown
$170 per night
King bed
$172 per night
Twin bed
$175 per night
Unknown
$182 per night
King bed
$194 per night
Unknown
$199 per night
Unknown
$199 per night
King bed
$210 per night
Twin bed
$222 per night
King bed
$239 per night
King bed
$242 per night
King bed
$242 per night
King bed
$245 per night
Unknown
$266 per night
King bed
$296 per night
King bed
$303 per night
King bed
$319 per night
Unknown
$614 per night

King Rooms

$205+

Bed type
Provider
Nightly
Unknown
$205 per night

Reviews

Pros

Cons

Traveler rating

1038
296
100
19
10

Time of year

Traveler type

Show reviews that mention

+
room and view in 901 reviews
room was great in 654 reviews
staff were very friendly in 629 reviews
great location in 412 reviews
comfortable bed in 306 reviews
service was good in 282 reviews
breakfast buffet in 266 reviews
great hotel in 261 reviews
circular quay in 124 reviews
harbour bridge in 108 reviews
horizon club in 108 reviews
waiting time in 87 reviews
slow lifts in 50 reviews
wedding anniversary in 18 reviews
shangri la in 17 reviews
best hotel in 8 reviews
  • Excellent
    Mar 2019
    9.1

    Excellent staff with one exception in lounge/bar on 36th floor. Waiter addressed me as "Boss", failed to give menu, did not mention kitchen was closed until I ordered and did not get drinks in timely manor. His poor performance stands in stark contrast to the rest of the staff. Good breakfast buffet and health club.

    Better lounge experience

  • Excellent
    Nov 2018
    10.0

    Best hotel ever

    with good price this hotel was far the best hotel I've ever stayed. Staffs were super nice. I told at the front that it is the first day of my honeymoon, they gave me a room with better view (maybe?) I mean, superb view with both harbour bridge and Sydney opera house. They even sent us complementary champagne and a box of chocolate. Loved it so much! thank you Shangri-la staffs!

    Nothing I didn't like

  • Excellent
    Sep 2018
    10.0

    Great Hotel...

    • Exquisite Views/High Floor • My Package included Breakfast, Tea Time & Drinks/Snacks • Friendly Service • Great Accommodations • Close to the Ferries • Luxury Feel

    • Exterior is dated

  • Excellent
    Apr 2018
    8.2

    Concierge floor problem

    They food and service were good on the Horizon floor.

    We were traveling with our 12 year old,who is very well behaved. We were told by our waiter that the 7:00 hour was drawing near and my son would have to leave the lounge. Which we obeyed every night and made our son leave the lounge. But on our third night, for some arbitrary reason,the horizon lounge manager let other children stay in the lounge passed the curfew hours, after he had requestied our son to leave. We questioned him and he flipped flopped with his story and then announced that all children were allowed to stay in the lounge for the rest of the week due to the Easter holiday. We just didn’t like when some people aren’t made to obey the rules and the manager fails to enforce them.

  • Excellent
    Jun 2017
    10.0

    Overall experience of staying

    The Customer Service provided.

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

Located on Sydney Harbor with panoramic views of the Opera House and Harbor Bridge, the Shangri-La Hotel in Sydney, Australia is a luxury destination in the middle of the bustling city.

Shangri-La features 565 spacious guest rooms and suites boast the largest windows of any harbor-facing hotel in the area so that guests can enjoy the sweeping views. The rooms are elegantly appointed in a contemporary design with deluxe amenities, including complimentary WiFi access, flatscreen televisions, plush towels and bathrobes, full-size writing desks, a mini bar, and coffee/tea makers. Guests can choose their view, or opt for the larger, more luxurious Presidential or Governor Suites for special occasions.

Shangri-La features three restaurants and one bar on-site. The Altitude Restaurant features contemporary Australian cuisine in an intimate, 18-person dining room, while Café Mix offers all-day dining with a full buffet of fresh ingredients and diverse selections.

For guests wanting to relax, CHI, The Spa at Shangri-La prioritizes personal peace, enchantment, and well-being and deliver traditional massages and treatments based on a blend of Asian-inspired wellness practices and Australian healing techniques and botanical ingredients. Additionally, the hotel’s expansive Health Club provides guests access to the fully-equipped fitness center, large indoor swimming pool, Jacuzzi, and sun deck.

Shangri-La also offers upscale business and event space if guests are looking to host an event. A dedicated events team helps to plan and execute the event.

The Shangri-La hotel is a beautiful hotel centrally located in Sydney that offers well-appointed accommodations, timeless style, and luxurious amenities.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.8 Excellent

based on 5,980 reviews

9.2

Cleanliness

9.2

Comfort

8.9

Staff

8.0

Value for money

Check in

3:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Parking
Fitness center
Free Wi-Fi
Increased accessibility
ATM on-site
Business center
Car rental
Concierge service
Cribs available
Currency exchange on-site
Gift shop
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Smoke alarms
Hot tub
Indoor pool
No smoking
Restaurant
Bar/Lounge
Express check out
Hairdryer
Cable or satellite TV
Air-conditioned
24hr front desk
Sauna
Wake-up service
Airport shuttle (surcharge)
Designated smoking area
Storage available
Terrace/Patio
Linens
Towels
Elevator
Massage
Accessible by elevator
Adapter
Alarm clock
Bathtub
Body soap
Bottle of water
Breakfast in the room
Bridal suite
Carpeted
City view
Coffee machine
Conditioner
Desk
DVD player
Electric kettle
Executive lounge access
Family rooms
Feather pillow
Fire extinguisher
Flat-screen TV
Free toiletries
Fruits
Heated pool
Heating
Interconnected room(s) available
iPhone dock
Key card access
Kids meals
Kitchenware
Landmark view
Laptop safe
Newspapers
Pants press
Parking garage
Private bathroom
Private check-in/check-out
Radio
Safety deposit box
Sea view
Seating area
Secured parking
Shampoo
Shower
Shower cap
Slippers
Snack bar
Socket near the bed
Sofa
Sofa bed
Soundproof rooms
Tea/coffee maker
Telephone
Toilet
Toilet paper
Toothbrush
Trash cans
TV
Upper floors accessible by elevator
Valet parking
VIP room facilities
Wardrobe or closet
Daily housekeeping
Fax/photocopying
Ironing service
Packed lunches
Shoeshine
Shops (on site)
Special diet menus (on request)
Tour desk
Pay-per-view channels
Bathrobe
Kitchenette
Spa and wellness center
Ticket service
First-aid kit
Physical distancing in dining areas
Physical distancing rules
Property is cleaned by professional cleaning companies
Process in place to check health of guests
CCTV in common areas
CCTV outside property
Hand sanitizer in guest accommodation and key areas
Screens or physical barriers placed between staff and guests in appropriate areas
Strollers
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Guests can opt-out of accommodation cleaning service
Staff follow all safety protocols as directed by local authorities
Spa
Coffee shop
Babysitting/child services (surcharge)
Free Internet
Pets not allowed
Wedding services
Safe

FAQs when booking at Shangri-La Hotel Sydney

Where is Shangri-La Hotel Sydney located?

When is check-in time and check-out time at Shangri-La Hotel Sydney?

Does Shangri-La Hotel Sydney offer free Wi-Fi?

Does Shangri-La Hotel Sydney offer free parking?

Does Shangri-La Hotel Sydney offer free airport shuttle service?

How far is Shangri-La Hotel Sydney from the airport?

Can you bring pets to Shangri-La Hotel Sydney?

Does Shangri-La Hotel Sydney have a pool?

Photos

All Photos (97)
Bedroom (41)
Bar (1)
Pool (1)
Lounge (2)

Location

Most Popular Landmarks

  • Museum of Contemporary Art 301 yd
  • Circular Quay 0.3 mi
  • The Rocks Markets 0.3 mi
  • Sydney Opera House 0.6 mi
  • Royal Botanic Gardens 0.6 mi
  • Pitt Street Mall 0.6 mi

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