Located on Sydney Harbor with panoramic views of the Opera House and Harbor Bridge, the Shangri-La Hotel in Sydney, Australia is a luxury destination in the middle of the bustling city.
Shangri-La features 565 spacious guest rooms and suites boast the largest windows of any harbor-facing hotel in the area so that guests can enjoy the sweeping views. The rooms are elegantly appointed in a contemporary design with deluxe amenities, including complimentary WiFi access, flatscreen televisions, plush towels and bathrobes, full-size writing desks, a mini bar, and coffee/tea makers. Guests can choose their view, or opt for the larger, more luxurious Presidential or Governor Suites for special occasions.
Shangri-La features three restaurants and one bar on-site. The Altitude Restaurant features contemporary Australian cuisine in an intimate, 18-person dining room, while Café Mix offers all-day dining with a full buffet of fresh ingredients and diverse selections.
For guests wanting to relax, CHI, The Spa at Shangri-La prioritizes personal peace, enchantment, and well-being and deliver traditional massages and treatments based on a blend of Asian-inspired wellness practices and Australian healing techniques and botanical ingredients. Additionally, the hotel’s expansive Health Club provides guests access to the fully-equipped fitness center, large indoor swimming pool, Jacuzzi, and sun deck.
Shangri-La also offers upscale business and event space if guests are looking to host an event. A dedicated events team helps to plan and execute the event.
The Shangri-La hotel is a beautiful hotel centrally located in Sydney that offers well-appointed accommodations, timeless style, and luxurious amenities.
Services and conveniences
Basics
General
Bathroom
Pool and spa
Kitchen
Accessibility and suitability
Dining
Bedroom
Media and entertainment
Parking and transportation
Laundry
Workspace
Family friendly
Health and safety
Outdoor
Things to do
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel features three restaurants and one bar on-site. The Altitude Restaurant offers contemporary Australian cuisine in an intimate setting, while Café Mix provides all-day dining with a full buffet of fresh ingredients. Additionally, there is a bar with panoramic views of the harbor.
Are there any concerns about the hotel's dining services?
Some guests have mentioned concerns about the price of drinks at the bar and the expensive breakfast rates. However, the overall dining experience has been positively reviewed by many guests.
What are the hotel's standout amenities?
The hotel offers spacious guest rooms and suites with the largest windows of any harbor-facing hotel in the area, providing sweeping views. Additionally, guests can enjoy the expansive Health Club, fully-equipped fitness center, large indoor swimming pool, Jacuzzi, and sun deck.
How is the hotel's customer service perceived?
While most guests have praised the very friendly staff and excellent service, some have mentioned concerns about certain staff members lacking customer service skills. However, the majority of reviews highlight the helpful and professional staff.
What is the best time to visit the hotel?
The high season is in March, and the low season is in August. Visitors can expect fantastic views and a great location, with the hotel being quite walkable to shops, restaurants, and sightseeing locations.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the Opera House or Harbor Bridge comes highly recommended.
Consider Upgrading for Special Occasions
Guests suggested considering the larger and more luxurious Presidential or Governor Suites for special occasions, as they offer a more lavish experience.
Explore Nearby Attractions
The hotel's proximity to attractions like the Museum of Contemporary Art, Circular Quay, and the Sydney Opera House makes it an ideal base for exploring the city on foot.
Relax at CHI, The Spa
Guests appreciated the traditional massages and treatments offered at the spa, which prioritize personal peace and well-being, providing a relaxing experience.
Dine with a View
The Altitude Restaurant offers an intimate dining experience with contemporary Australian cuisine and stunning views. Consider booking a table for a memorable dining experience.
Be Mindful of Dress Codes
Some guests noted that there is a dress code at the Altitude bar, so it's advisable to check and adhere to the dress requirements to avoid any inconvenience.
Check Room Amenities
Some guests mentioned issues with room amenities, such as old towels and incorrect toiletry placement. It may be helpful to check the amenities upon arrival and request any necessary replacements promptly.
Plan Early Check-In
If early check-in is desired, it's advisable to confirm availability and timing directly with the hotel to avoid any inconvenience or unexpected delays.
Consider Alternative Breakfast Options
While the breakfast buffet was praised, some guests found it expensive. Exploring nearby breakfast options could provide a more cost-effective alternative.
Be Aware of Potential Noise
A few guests mentioned that the pool and jacuzzi area felt a bit outdated. It may be helpful to consider this aspect if noise levels or outdated facilities are a concern.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | May |
|---|---|
High season | December |
Average price (weeknight) | $357 |
Average price (weekend night) | $250 |
Value for money | 8.1 |
|---|---|
Distance to city center | 1.1 mi |
Nearest Airport | Sydney Kingsford Smith |
Distance to airport | 5.7 mi |