Shangri-La Sydney

Shangri-La Sydney

176 Cumberland Street, Sydney, NSW 2000, Australia
+61 292 506 000

rate per night


based on 8,794 reviews

Shangri-La Sydney
Sat 12/3
Wed 12/7

About Shangri-La Sydney

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi for free

Located on Sydney Harbor with panoramic views of the Opera House and Harbor Bridge, the Shangri-La Hotel in Sydney, Australia is a luxury destination in the middle of the bustling city.

Shangri-La features 565 spacious guest rooms and suites boast the largest windows of any harbor-facing hotel in the area so that guests can enjoy the sweeping views. The rooms are elegantly appointed in a contemporary design with deluxe amenities, including complimentary WiFi access, flatscreen televisions, plush towels and bathrobes, full-size writing desks, a mini bar, and coffee/tea makers. Guests can choose their view, or opt for the larger, more luxurious Presidential or Governor Suites for special occasions.

Shangri-La features three restaurants and one bar on-site. The Altitude Restaurant features contemporary Australian cuisine in an intimate, 18-person dining room, while Café Mix offers all-day dining with a full buffet of fresh ingredients and diverse selections.

For guests wanting to relax, CHI, The Spa at Shangri-La prioritizes personal peace, enchantment, and well-being and deliver traditional massages and treatments based on a blend of Asian-inspired wellness practices and Australian healing techniques and botanical ingredients. Additionally, the hotel’s expansive Health Club provides guests access to the fully-equipped fitness center, large indoor swimming pool, Jacuzzi, and sun deck.

Shangri-La also offers upscale business and event space if guests are looking to host an event. A dedicated events team helps to plan and execute the event.

The Shangri-La hotel is a beautiful hotel centrally located in Sydney that offers well-appointed accommodations, timeless style, and luxurious amenities.

Photos of Shangri-La Sydney

Property safety measures

Shangri-La Sydney has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Latest deals for Shangri-La Sydney

Sat 12/3
Wed 12/7
Show deals with
Executive Rooms($192 - $464)
Executive room
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1 king bed

1 king bed



$193 totalSuperTravel
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Double Rooms($193 - $606)
Double room
1 king bed

1 king bed


bed type unknown
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$223 totalSuperTravel
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$506 totalStayforlong
Premier Rooms($290 - $512)
Premier room
1 king bed

1 king bed



$290 totalSuperTravel
1 king bed

1 king bed



$308 totalREVATO
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Deluxe Rooms($146 - $351)
Deluxe room
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1 twin bed

1 twin bed



$148 totalSuperTravel
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King Rooms($212 - $1,563)
King room
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$212 totalExpedia
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bed type unknown
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Standard Rooms($173 - $438)
Standard room
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$173 totalPriceline
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bed type unknown
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$326 totalSuperTravel

Amenities at Shangri-La Sydney

  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Safe

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Shoeshine
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box


  • Wi-Fi available in all areas
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Internet
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Trash cans
  • Conditioner


  • Window
  • Executive lounge access
  • Family rooms
  • Interconnected room(s) available
  • Landmark view
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Telephone
  • Carpeted
  • City view

Accessibility and suitability

  • Multi-lingual staff
  • Hypoallergenic
  • No smoking
  • Pets not allowed
  • Designated smoking area
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Upper floors accessible by elevator


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Spa bath
  • Toilet
  • Toothbrush

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Steam room
  • Spa and wellness center
  • Massage
  • Sauna


  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Breakfast in the room
  • Dining table


  • Electric kettle
  • Kitchenware
  • Kitchenette
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Smartphone dock
  • TV
  • DVD player


  • Extra-long beds (> 2 meters)
  • Feather pillow
  • Socket near the bed
  • Sofa bed
  • Alarm clock
  • Wardrobe or closet

Parking and transportation

  • Airport shuttle (surcharge)
  • Parking (surcharge)
  • Private parking
  • Secured parking
  • Valet parking


  • Computer use available
  • Fax/photocopying
  • Laptop safe
  • Desk


  • Ironing service
  • Pants press
  • Iron and ironing board

Things to do

  • Gift shop
  • Shops (on site)
  • Bicycle rental

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals


  • Terrace/Patio


  • Fitness center

Reviews of Shangri-La Sydney

GreatBased on 8,794 verified guest reviews

Pros +
Cons -

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9.1 Excellent
Pros:Excellent staff with one exception in lounge/bar on 36th floor. Waiter addressed me as "Boss", failed to give menu, did not mention kitchen was closed until I ordered and did not get drinks in timely manor. His poor performance stands in stark contrast to the rest of the staff. Good breakfast buffet and health club.
Cons:Better lounge experience
5.1 Passable
Cons:Poor check in service
10.0 Excellent
Pros:with good price this hotel was far the best hotel I've ever stayed. Staffs were super nice. I told at the front that it is the first day of my honeymoon, they gave me a room with better view (maybe?) I mean, superb view with both harbour bridge and Sydney opera house. They even sent us complementary champagne and a box of chocolate. Loved it so much! thank you Shangri-la staffs!
Cons:Nothing I didn't like
10.0 Excellent
Pros:• Exquisite Views/High Floor • My Package included Breakfast, Tea Time & Drinks/Snacks • Friendly Service • Great Accommodations • Close to the Ferries • Luxury Feel
Cons:• Exterior is dated
8.2 Great
Pros:They food and service were good on the Horizon floor.
Cons:We were traveling with our 12 year old,who is very well behaved. We were told by our waiter that the 7:00 hour was drawing near and my son would have to leave the lounge. Which we obeyed every night and made our son leave the lounge. But on our third night, for some arbitrary reason,the horizon lounge manager let other children stay in the lounge passed the curfew hours, after he had requestied our son to leave. We questioned him and he flipped flopped with his story and then announced that all children were allowed to stay in the lounge for the rest of the week due to the Easter holiday. We just didn’t like when some people aren’t made to obey the rules and the manager fails to enforce them.
10.0 Excellent
Pros:The Customer Service provided.
10.0 Excellent
Pros:Horizon Club views Excellent staff
Cons:Having to leave
9.7 Excellent
Pros:Breakfast buffet was sumptuous.
10.0 Excellent
Pros:My husband and I had a fantastic one night getaway. It was amazing, service outstanding and relaxation perfect.
10.0 Excellent
Pros:Separate tub and shower. Separate beds available and view. Ease and immediacy of taxis. Free wifi


176 Cumberland Street, Sydney, NSW 2000

What's nearby

  • Museum of Contemporary Art328 yd
  • Circular Quay0.3 mi
  • The Rocks Markets0.3 mi
  • Sydney Opera House0.6 mi
  • Pitt Street Mall0.6 mi
  • Royal Botanic Gardens0.6 mi
  • Sydney Tower0.7 mi
  • Sydney Harbour Bridge0.7 mi
  • Queen Victoria Building0.7 mi
  • St Mary's Cathedral0.8 mi
  • Art Gallery of New South Wales0.8 mi
  • Hyde Park0.9 mi



Check in anytime after 3:00 PM, check out anytime before 11:00 AM


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Shangri-La Sydney

  • Shangri-La Sydney is located at 176 Cumberland Street in The Rocks, 1.1 miles from the center of Sydney. Museum of Contemporary Art is the closest landmark to Shangri-La Sydney.

  • Check-in time is 3:00 PM and check-out time is 11:00 AM at Shangri-La Sydney.

  • Yes, Shangri-La Sydney offers free Wi-Fi.

  • Shangri-La Sydney is 5.7 miles from Sydney Kingsford Smith. Shangri-La Sydney is 82 miles from Newcastle Williamtown.

  • Yes, Shangri-La Sydney has a pool onsite.

  • KAYAK scours the web for all room deals available at Shangri-La Sydney in Sydney and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Shangri-La Sydney and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Shangri-La Sydney.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city center

1.1 mi

Location rating


Nearest Airport

Sydney Kingsford Smith

Distance to airport

5.7 mi