Shangri-La Hotel, Sydney

8.5
Excellent

Based on 24,889 reviews
 
176 Cumberland Street, Sydney, NSW 2000, Australia
  +61 292 506 000
Shangri-La Hotel, Sydney - Sydney, NSW, Australia
Check-in
Check-out
Compare vs. KAYAK |
Priceline $178
TripAdvisor $179
KAYAK $180
Priceline
per night
TripAdvisor
per night
KAYAK
per night

Good to know

Distance to city center 1.1 mi
Location rating 9.1
Nearest Airport Sydney Kingsford Smith
Distance to airport 5.7 mi

Rooms

Check-in
Check-out

Standard Rooms

$314+

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Bed Type
Provider
Nightly
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Unknown
$314 per night

Executive Rooms

$197+

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Bed Type
Provider
Nightly
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Unknown
$197 per night
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Unknown
$229 per night
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King bed
$230 per night
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Double bed
$240 per night
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King bed
$247 per night
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Unknown
$247 per night
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Twin bed
$283 per night
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Unknown
$283 per night
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Unknown
$283 per night
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Twin bed
$289 per night
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Twin bed
$289 per night
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Unknown
$326 per night
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King bed
$372 per night
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Twin bed
$434 per night
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Double bed
$487 per night
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King bed
$708 per night

Premier Rooms

$427+

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Bed Type
Provider
Nightly
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King bed
$427 per night
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King bed
$455 per night
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King bed
$543 per night

King Rooms

$303+

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Bed Type
Provider
Nightly
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Unknown
$303 per night
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Unknown
$404 per night
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King bed
$479 per night

Deluxe Rooms

$178+

Photo
Bed Type
Provider
Nightly
IMAGE
Twin bed
$178 per night
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Twin bed
$179 per night
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Unknown
$179 per night
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Unknown
$180 per night
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Twin bed
$183 per night
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Unknown
$187 per night
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Twin bed
$188 per night
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Twin bed
$188 per night
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King bed
$199 per night
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Unknown
$200 per night
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Unknown
$200 per night
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Twin bed
$202 per night
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Twin bed
$203 per night
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Twin bed
$203 per night
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Twin bed
$203 per night
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Unknown
$209 per night
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Twin bed
$218 per night
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Twin bed
$218 per night
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Twin bed
$218 per night
IMAGE
Twin bed
$218 per night
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King bed
$219 per night
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King bed
$222 per night
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King bed
$227 per night
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King bed
$227 per night
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King bed
$280 per night
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King bed
$288 per night
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King bed
$314 per night
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Unknown
$346 per night
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Unknown
$414 per night

Reviews

Traveler rating

794
218
69
11
0

Time of year

Traveler type

Show reviews that mention

+
bar floor in 57 reviews
best hotel in 188 reviews
breakfast buffet in 165 reviews
circular quay in 76 reviews
comfortable bed in 234 reviews
early check in 17 reviews
friendly staff in 429 reviews
great location in 256 reviews
harbour bridge in 52 reviews
horizon club in 74 reviews
room service in 183 reviews
room was spacious in 425 reviews
room with a view in 310 reviews
shangri la in 11 reviews
sydney opera in 80 reviews
view of the harbour in 108 reviews
wedding anniversary in 14 reviews
  • Excellent
    Mar 2019
    9.1

    Excellent staff with one exception in lounge/bar on 36th floor. Waiter addressed me as "Boss", failed to give menu, did not mention kitchen was closed until I ordered and did not get drinks in timely manor. His poor performance stands in stark contrast to the rest of the staff. Good breakfast buffet and health club.

    Better lounge experience

  • Excellent
    Nov 2018
    10.0

    Best hotel ever

    with good price this hotel was far the best hotel I've ever stayed. Staffs were super nice. I told at the front that it is the first day of my honeymoon, they gave me a room with better view (maybe?) I mean, superb view with both harbour bridge and Sydney opera house. They even sent us complementary champagne and a box of chocolate. Loved it so much! thank you Shangri-la staffs!

    Nothing I didn't like

  • Excellent
    Sep 2018
    10.0

    Great Hotel...

    • Exquisite Views/High Floor • My Package included Breakfast, Tea Time & Drinks/Snacks • Friendly Service • Great Accommodations • Close to the Ferries • Luxury Feel

    • Exterior is dated

  • Excellent
    Apr 2018
    8.2

    Concierge floor problem

    They food and service were good on the Horizon floor.

    We were traveling with our 12 year old,who is very well behaved. We were told by our waiter that the 7:00 hour was drawing near and my son would have to leave the lounge. Which we obeyed every night and made our son leave the lounge. But on our third night, for some arbitrary reason,the horizon lounge manager let other children stay in the lounge passed the curfew hours, after he had requestied our son to leave. We questioned him and he flipped flopped with his story and then announced that all children were allowed to stay in the lounge for the rest of the week due to the Easter holiday. We just didn’t like when some people aren’t made to obey the rules and the manager fails to enforce them.

  • Excellent
    Jun 2017
    10.0

    Overall experience of staying

    The Customer Service provided.

  • Excellent
    Feb 2016
    9.7

    Breakfast buffet was sumptuous.

  • Excellent
    Oct 2014
    10.0

    Separate tub and shower. Separate beds available and view. Ease and immediacy of taxis. Free wifi

  • Good
    Sep 2014
    7.0

    Good location

    Price -- they are "luxury" in price only Also they lie about the construction that goes on there -- they DO work early in the morning before stated repair hours

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About

Overview

Located on Sydney Harbor with panoramic views of the Opera House and Harbor Bridge, the Shangri-La Hotel in Sydney, Australia is a luxury destination in the middle of the bustling city. Shangri-La features 565 spacious guest rooms and suites boast the largest windows of any harbor-facing hotel in the area so that guests can enjoy the sweeping views. The rooms are elegantly appointed in a contemporary design with deluxe amenities, including complimentary WiFi access, flatscreen televisions, plush towels and bathrobes, full-size writing desks, a mini bar, and coffee/tea makers. Guests can choose their view, or opt for the larger, more luxurious Presidential or Governor Suites for special occasions. Shangri-La features three restaurants and one bar on-site. The Altitude Restaurant features contemporary Australian cuisine in an intimate, 18-person dining room, while Café Mix offers all-day dining with a full buffet of fresh ingredients and diverse selections. For guests wanting to relax, CHI, The Spa at Shangri-La prioritizes personal peace, enchantment, and well-being and deliver traditional massages and treatments based on a blend of Asian-inspired wellness practices and Australian healing techniques and botanical ingredients. Additionally, the hotel’s expansive Health Club provides guests access to the fully-equipped fitness center, large indoor swimming pool, Jacuzzi, and sun deck. Shangri-La also offers upscale business and event space if guests are looking to host an event. A dedicated events team helps to plan and execute the event. The Shangri-La hotel is a beautiful hotel centrally located in Sydney that offers well-appointed accommodations, timeless style, and luxurious amenities.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.5 Excellent

Based on 24,889 reviews

9.1

Location

8.4

Wellness

5.3

Value

4.9

Amenities

Things to Know

  • Friendly service
  • Great view
  • Professional service

Check in

3:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Parking
Fitness center
Free Wi-Fi
Increased accessibility
ATM on-site
Business center
Car rental
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Spa
Hot tub
Indoor pool
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Air-conditioned
24hr front desk
Airport Shuttle (Surcharge)
Designated smoking area
Storage available
Terrace/Patio
Elevator
Massage
Hairdryer
Cable or satellite TV
Coffee shop
Sauna
Babysitting/child services (surcharge)
Free Internet
Pets not allowed
Wedding services
Laundry facilities
Safe

Photos

Shangri-La Hotel, Sydney - Sydney - Bedroom Provided by ICE Portal All Photos (93)
Shangri-La Hotel, Sydney - Sydney - Banquet hall Banquets (1)
Shangri-La Hotel, Sydney - Sydney - Bar Bar (2)
Shangri-La Hotel, Sydney - Sydney - Bathroom Bathroom (11)
Shangri-La Hotel, Sydney - Sydney - Beach Beach (1)
All Photos (93)
Room amentity (1)
SPA (1)
Restaurant (4)
Pool (1)
Banquets (1)
Bedroom (34)
Unknown (2)
Patio (1)
Bar (2)
Dinning room (1)
Outdoors (5)
Beach (1)
Living room (12)
Gym (1)
Conference (5)
Bathroom (11)
Hotel amenity (1)
All Photos (93)

Location

Most Popular Landmarks

  • Museum of Contemporary Art 325 yd
  • Circular Quay 0.3 mi
  • The Rocks Markets 0.3 mi
  • Sydney Opera House 0.6 mi
  • Pitt Street Mall 0.6 mi
  • Royal Botanic Gardens 0.6 mi

Sydney Travel Guide

Learn about Sydney on KAYAK

Getting Around

Sydney Kingsford Smith 5.7 mi
Newcastle Williamtown 82 mi

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