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The hotel is in a very quiet area, which we loved. The staff was friendly and quick to assist with anything we needed. Our room was fabulous and the view incredible. I'm not sure if the hotel was recently remodeled, but the interior design was definitely well done. We are already looking forward to returning to this hotel in the future. For a relax-vacation, this is the perfect spot. If you want to visit Beirut or touristic spots in the area, you have to have a car, since it is far from all those things and taxis are expensive.
Location, weather, view
Weather and quietness Room conformability
it was a quiet place and temp good
The place is so imazing and breath taking view, everything is great in this hotel and if you are looking for a place to relax you and your partner or if you have children , Bzommar hotel should be your first choice, it really helped me to relieve my stress and work pressure through the quitness of the place and the fresh cold air, if you go there dont forget to take a cap and go to maroniya area about 10 mins up in the mountains where you can find very lovely food and fresh fruits. Nothing especial but the owner is working on few points ( as I spoke to him) and soon it will be super lovely place and first distination for lovers and families to enjoy nice and quite place
The hotel was quiet, and the rooms wre clean , and sea view was very nice. 1- the breakfast is week and every day same food, so if I stay 7 days I will hate myself because every day same food.2- Balcony is small you can enlarge it so tat one can sit without any problem.
very helpfull staff. anf the location was great, so quiet, and the view was breath taking The only thing was that they used artificial milk from powder source instead of fresh milk. But i never had such a good coffee like there.
The friendly service of the staff, the beautiful views and location. The breakfast was great. Not really anything to dislike, maybe the restaurant food wasn't wonderful, but still wasn't bad.
Nice View Breakfast
The hotel look nice from outside, and its near the beach breakfast was very poor, no ambiance, the hotel was empty, mirror in my room was broken, the maintenance is very bad. Taxi driver informed me that its a kind of hotel frequented by women for very short stay....
quite, clean, smiling staff and very helpful, view of the room and the mountain view.
The location is perfect. Beach, mountain, downtown, north, byblos all places are easily accesible.. My room was very spacious and clean. The breakfast was very poor !! The hotel needs to provide informative leaflets regarding tourist attractions nearby or places to visit..
Excellent service, there is something special about this hotel, it is owned and managed by a Lebanese family that have spent most of their life abroad, so they know exactly what customer service is all about. The staff were very friendly and courteous. I would definitely recommend this hotel
Arriving in Beirut for the first time i found the Princessa Hotel to be very welcoming and luxurious. my room was spacious, comfortable and clean with beautiful views over the Med. Room service was promt and was nice to have a selection of both International and oriental cuisine. Special thanks goes out to Paul and Rabih at the front desk who made me very welcome. As a suggestion, not a complaint, greater selection of exotic fruit along side the local fruit at breakfast.
The Hotel is in an excellent location close to nearby night spots and great restaurants. The reception is nice and warm and in the evening a pianist adds a romantic touch... I particularly enjoyed the Pub on the Mezzanine floor where they serve very good cocktails. The hotel caters to a wide range of customers of various backgrounds and nationalities. I met the Hotel Owner who takes a personal interest in keeping the hotel customers happy and comfortable. My room was very comfortable and clean. I have stayed in various nearby hotels in the past, but i can honestly say Princessa is by far the best hotel in the area, and I will definitely return for a longer stay.
Excellent customer service. The receptioin staff, door men, house keeping were all just perfect. The hotel was in the middle of Kaslik yet on the beach with a great recreation area. The food and drink's prices could be lower 10-15%.
The Room service and food was excellent.Next to big pool.and the shopping district made our stay easy and fun.
location and beach side furniture need to be improved
location on beach and close to shopping Old furniture staff not available, not what you expect from 5 stars
clean and calm hotel slow service ,you should ask twice or three time for each demand,the refrigerator is so slow to cool subject and contain no freezer part,the saftey box in the room was broken, 2 out of 3 lamp in the room was not working, the rooms need more illumination,overdo security as such that you feel that you are in security place, some of the staffs are frown,internet service is bad,they gave me a code which worked for just half an hour,taxi driver is not so polite and he became angry when he knows that i make a voucher although that i paid 25$ and he starts to slur when he saw the voucher !!
Normal only. The breakfast is terrible.
staff were great, particularly Antoniette and Rabih. They went out of their way to accomadate my needs
Only the location. The only thing i liked was the location.
during our stay for hours only we felt at home and the site of the hotel was convenient. The staff were friendly and let us feel as a family.
the Hotel was comfort no noise when i sleep i just heard the voice of the sea, the swimming pool was clean,
Location The location of the hotel is very close to the Jounieh old city, i visited on foot. Close to the highway and easy to find. Hotel did not have an ironing board, i was given an broken iron and told to use the bed as an ironing board. So i sent my clothes to be pressed instead, which cost $50 USD. No blow-dryer in the room. When i asked for one they said they did not have. Then on the last day while checking out, i mentioned this fact, and the response was "We have blow-dryer, you should have asked"...Really? Staff could not communicate properly with my partner who is anglophone...good thing i can speak a little Lebanese. We booked a room with 2 beds, breakfast, and a sea view...instead we were given a room with a view to the neighbors (they call it mountain view). We had no breakfast included, and had a king size bed..which they later split to two single beds. The location of the hotel does not allow for a mountain view or a sea view, so do not be deceived with the additional cost for such views. The hotel faces north and south from either way...the Mountain and the sea are West and East. It is good enough for someone travelling on business and wants something cheap. Or someone that needs to rent a hotel room for casual intercourse. Otherwise, it is not recommended for someone travelling in a couple for recreation.
good service the rooms must be redesiened
Quiteness and view I reserved a suite and I expected a sea-view, but it was parking-view :( I tried to change also all suites had no view. so I had to pay extra to take the Regency Boutique suite. The receptionist deducted duble my stay amount,which was not accepted from my creditcard,which left nothing to my limit.
Location, staff and cleanliness. None
Nothing Very poor room, wall paper in patches, dirty towels, bad smell in toilet
Nice and quite very good view from the rooms. No.
friendliness and helpfulness of staff
Verry welcoming staff, they made me feel at home. I had a panoramic view from my balcony. the breakast vas very good.
the nice atmosphere and the readiness of the hotel staff to offer evrything as much as possible
View 1- Air conditioners do not work. Only heaters. The weather was quiet warm and we had to sweat all night long , 2- No blackout curtains. sun penetrates the room in the very early morning.not acceptable for a 5 star hotel 3- people shouting and screaming in the terrace under our room...what happened to clients servicing?
Nothing at all The Staff and their Treatment