Would you like to save as your currency permanently or for this visit only?
The location of the property was great. It had to have been the worst stay I ever had at a property. We made a reservation weeks prior to our stay, when we checked in we were told that ther would be no food options because they were throwing a party. This should have been communicated to us on time of reservation. Plus the party could be heard rumbling throughout the property. Great. Sounded like it was next door. We asked for dog beds when we made our reservation and when we checked in No bed What a surprise. We called the front desk 3 time to make this happen. Would never book again.
Everything was great! Room was perfect and cozy!
Room was great, staff was very friendly! I was there for three nights and I put the door tag out the first night (indicating I did not want it cleaned) but then I guess it was assumed I wanted the room not cleaned the whole time? I was hoping they would come and clean the room the following day but they did not. It was fine but that system is confusing if you are staying more than one night.
View Bathroom seemed dirty with mildew
Great hotel staff, the rooms were comfortable and great location to downtown Tampa, airport and port.
The club level rooms with river view are gorgeous! Located in between two bridges that light up and right in the middle of River Walk, it is a great stay. The club lounge has breakfast in the morning (eggs, grits, bacon, sausage) and snacks throughout the day. Bottles of water and soda cans available too.
Bathroom ceiling in bad shape
The hotel keept us in good shape, as we had to climbe the stairs up to 6 floor ( the elevators were not running... ) And if you try to get some sleep, try a diffrent hotel, cause young guest of this hotel know how to party ..
The room was shabby and the shower didn't work right. The bed was saggy. The public restroom closest to my meetings had only one functional sink and one functional soap dispenser the entire 3 days I was there. The cleaning lady that serviced that restroom put the toilet bowl brush on the sink! Even with the deal I got through booking.com, the $ they ask for that place is outrageous. The restaurant was mediocre. Nice location. The free wifi was nice, but expensive to pay $18/day on top of the expensive room rate.
The Reception Staff were extremely helpful, let me have access to my Room from 0945 hrs on the first day and let me keep my Room until 1400 hrs on day of departure. Also it is very easy to walk to the middle of Tampa. If at all possible book a river view room (not much more $20 a night extra) these I think would have less road noise.
Parking is an issue at this location. Nearest lot is across the street, but the only offer pay-and-display that is good through midnight. No way to pay for parking overnight, so there is a worry that your car will be towed before you arise or leave in the morning. The hotel should make some arrangements with a local lot to provide secure guest parking.
rooms were clean, bedding was clean, beds were comfortable with lots of pillows, nice toiletries no coffee service in the morning unless you went to the on-site restaurant, flimsy guide to area
Great location and friendly staff. They helped us find good prices for Busch Gardens and the Aquarium. The food in the restaurant was tasty. In general, an excellent stay for what we wanted. The hotel is a little bare-bones, with the air conditioner right beside the bed. The service in the restaurant was VERY slow.
I really enjoyed the bartenders. They were very personable and tried to relate to someone that wasn't from anywhere near the area. The shuttle service was also nice and the driver brought us to where we wanted to go. I didn't like not having a complimentary breakfast. Pool closed really early as well. Took forever to get hot water to my room.
I like the location close from the downtown Wasn't clean the hotel have smel in the room like some one pee in the air condition, they charge me $10 every night for the parking also for the breakfast $10 while the reservation was including the breakfast, I wasn't happy :-(
Very Helpful front desk attendants. Would stay again and very close to the Hockey Arena! Can't wait to visit Tampa again. Nothing!
The hotel and the staff were excellent. not too convenient to downtown or Univ Tampa but available via shuttle bus service or cab The pool was undergoing renovation although this did not affect our stay as the weather was not conducive anyway.
Clean all around for the most part. The shuttle driver asked for tip even when the service was complimentary by the hotel ,the front desk woman connie was rude in person and over the phone. The bathroom was rundown in the hotel room. The tv quality was horrible and made loud whistle noise.
The location of the hotel is right on the riverwalk allowing for easy access to the convention center and straz performing arts center. Lobby was clean with fresh flavored ice water available. Check in was quick and easy. Rooms are old and small, but clean. We asked for a late checkout and were provided with one extra hour. When we were taking our luggage to the car, our room key was turned off even though it was prior to our late checkout time. What a pain to have to go back to the front desk and reactivate the key just to get the remaining luggage!
Location in downtown , access to river walk, friendly staff, restaurant and bar was good. Rooms were clean, flat screen TV, free shuttle to local area. Very old/dated rooms, Very noisy- every noise in the hallway was heard clearly (and loud) in the room. Sound from adjoining rooms was very audible.
Bad TV reception. flat screen with a mono feed. Bathroom was severely outdated. Place needs work
Location was wonderful. Lots of things to walk to. Lots of construction and closed streets around it and very difficult to drive to because of it.
We had to switch hotel rooms twice. The first room we got was a smoking room. The second room we went to, there was no hot water, the tub didn't drain and the toilet didn't flush well. We moved to another room and to get hot water we had to run the water for at least 5 minutes. The staff were very friendly and accomodated our requests but we didn't enjoy our stay there and wouldn't go back again.