Good to know
|Distance to city center||0.4 mi|
|Nearest Airport||Tamuning Guam Intl|
|Distance to airport||1.6 mi|
|"The pool area is brilliant."||(in 47 reviews)|
|"Staffs are very friendly and kind"||(in 80 reviews)|
|"Loved the restaurant downstairs"||(in 25 reviews)|
|"Rooms were dirty i.e."||(in 3 reviews)|
|"Very poor and expencive hotel."||(in 11 reviews)|
|"Phone was not working."||(in 23 reviews)|
Time of year
Show reviews that mention
|adjust ac||in 5 reviews|
|bath towels||in 41 reviews|
|close to the beach||in 107 reviews|
|furniture was old||in 6 reviews|
|great location||in 77 reviews|
|hot water||in 16 reviews|
|hotel restaurant||in 48 reviews|
|king size bed||in 23 reviews|
|location of the hotel||in 78 reviews|
|ocean view||in 71 reviews|
|old tv||in 30 reviews|
|phones were not working||in 36 reviews|
|room was big||in 7 reviews|
|santa fe||in 10 reviews|
|staff was friendly||in 129 reviews|
|swimming pool||in 84 reviews|
|wi-fi password||in 3 reviews|
|wifi was slow||in 4 reviews|
|worst hotel||in 74 reviews|
The customer service was amazing
The breakfast was subpar for the amount of money paid.
The bed that i requested is not the one in the room.. and they even confirmed my request that is granted. The pillows and blanket smells like old/stocked in the cabinet for long time. The restroom is not well cleaned/dusty.
The location on the bay, the infinity pool and having Shirleys coffee cafe right next door. Ample parking...friendliness of staff.
Didn't like the lumpy pillows, didn't like not getting a bay view even though I requested it at time of booking 6 months ago. Spoke to other visitors who were locals and they booked only a week out and they had the bay view! Go figure, we had to be in transit for 33 hours to get to Guam, with a lay over in korea...of 11 hours. Totally disappointed. On booking it maintained a $14us breakfast... desk knew nothing about out nor did she find out of we could Gerry it yet... when I was waiting for ice at the reception, another visitor was booking in and she had a$10 breakfast come with her booking! Once again..GO FIGURE!! The carpet in our room,508, was in need of a good clean. During daytime of the curtains were drawn, you could see the holes in the curtains. Even though the hotel is a non smoking premises you could smell cigarettes I the hall way... worse I the afternoons and evenings... reported this nearly every day.. yet it continued. Staff did spray but the underlying odour of smelly cigarettes prevailed. Someone vomited in the lift and the foyer of our floor.. it took ages to be cleaned. Went to use the laundry, NO WASHING MACHINE! Don't know how long it had been gone, was told a foreign coin hard been used by someone and that is why it's gone. Why would you need to remove the machine for a coin stuck in the coin slide? Untruth here!
The area needs more lighting outside were the parking lots..
The view and location. Loved the ocean view. Location is great because of the beach.
Requested for a king bed. They attached two twin beds to make a king. Was uncomfortable because we can feel the center gap. Not all that clean. Sheets smelled weird. Laundry room was a mess. Had to go out and do laundry elsewhere.
When you stay at Hotel Santa Fe Guam in Tamuning, you'll be on the beach, a 2-minute drive from Guam Premier Outlets and 6 minutes from Tumon Beach. Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 1,255 reviews
Policies vary by room type and provider.
Reviews about Hotel Santa Fe Guam
Most Popular Landmarks
- Alpat Island 0.4 mi
- Guam Premier Outlets 0.4 mi
- Scuba Company Marine Sports Guam 0.5 mi
- Ypao Beach Park 1.3 mi
- Matapang Beach 1.9 mi
- Tumon Sands Plaza 2.4 mi
|Tamuning Guam Intl||1.6 mi|
|Sinapalu Rota||56.7 mi|