SureStay Hotel by Best Western Guam Airport South
Photos of SureStay Hotel by Best Western Guam Airport South
Overview
Recently refurbished, SureStay Hotel by Best Western Guam Palmridge offers all modern comforts and features free Wi-Fi, a rooftop terrace and an outdoor pool. It also provides free private parking on site and is a short car ride from University of Guam, Dusit Thani Guam Resort Convention Centre and Plaza de Espana Hagatna.
The hotel has a 24-hour reception, an express check-in and check-out feature and a car rental desk. Additionally, the multilingual staff are on hand to offer assistance.
Each cosy room at SureStay Hotel by Best Western Guam Palmridge has its own private bathroom with complimentary toiletries. They each offer a coffee maker, a private balcony and a refrigerator. Rooms also have flat-screen TVs and ample workspace.
There are a range of restaurants and cafés close to the hotel, and Tumon is a short drive away. UnderWater World Guam, Onward Mangilao Golf Club and Leopalace Resort Country Club are close by.
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Amenities at SureStay Hotel by Best Western Guam Airport South
- Room service
- Free Wi-Fi
- Free parking
- Business center
- Meeting/Banquet facilities
- Pets allowed on request. Charges may apply.
- Laundry facilities
- Complimentary breakfast
- Hairdryer
- Express check-out
Services and conveniences
- Room service
- Business center
- Express check-out
- Meeting/Banquet facilities
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Designated smoking area
Laundry
- Iron and ironing board
- Laundry facilities
Basics
- Free Wi-Fi
- Air-conditioned
Parking and transportation
- Free parking
Bathroom
- Hairdryer
Workspace
- Desk
Dining
- Dining table
General
- Storage available
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Pool
- Pool
Reviews of SureStay Hotel by Best Western Guam Airport South
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a rooftop terrace, free Wi-Fi, and an outdoor pool, providing a comfortable and convenient stay for guests.
Is parking available at the hotel?
Yes, the hotel provides free private parking on site, ensuring a hassle-free experience for guests with vehicles.
How is the food quality at the hotel?
Guests can enjoy a complimentary breakfast and a range of nearby dining options, including restaurants and cafés, ensuring a satisfying culinary experience.
What is the cleanliness like at the hotel?
While some guests have mentioned cleanliness concerns, the hotel strives to provide tidy and comfortable rooms, ensuring a pleasant stay for visitors.
What can guests expect from the customer service at the hotel?
The hotel's staff is known for being friendly, accommodating, and approachable, ensuring a warm and welcoming atmosphere for guests throughout their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Location
Some guests mentioned that rooms facing the airport can be noisy due to airplane take-off and landing. If you're sensitive to noise, consider requesting a room away from the airport side.
Check for Cleanliness
Several guests reported issues with room cleanliness, such as moldy rooms, dirty water, and unclean bathrooms. It's advisable to thoroughly inspect the room upon arrival and promptly report any issues to the staff.
Verify Pool Availability
Before booking, confirm the availability of the rooftop pool, as some guests were disappointed to find it closed during their stay.
Explore Nearby Dining Options
While the hotel offers complimentary breakfast, consider exploring nearby dining options as some guests found the breakfast selection limited. Additionally, there are fast-food restaurants like KFC and McDonald's in the vicinity.
Be Mindful of Elevator Availability
The hotel elevator was reported to be out of service by some guests. If elevator accessibility is important to you, it's recommended to inquire about its current status before booking.
Request Room Amenities
Some guests noted that certain room amenities, such as additional towels, washcloths, and blankets, were not readily provided. Consider requesting these items upon check-in to ensure a comfortable stay.
Transportation Consideration
If you require airport transportation, it's advisable to inquire about the availability and any associated charges, as some guests expressed a desire for complimentary airport transfers.
Address Air Conditioning Concerns
Several guests reported issues with the air conditioning, including unusual odors and malfunctioning units. It's recommended to test the air conditioning upon arrival and promptly notify the staff of any issues.
Verify TV and Room Facilities
Some guests encountered issues with the television not working and the lack of certain room facilities. It's advisable to verify the functionality of in-room amenities and address any deficiencies with the staff.
Check for Security Measures
While some guests appreciated the security measures in place, others expressed concerns about cleanliness and maintenance issues. It's advisable to assess the overall condition of the hotel and its facilities upon arrival.
Location
What's nearby
- Inarajan Pool1.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about SureStay Hotel by Best Western Guam Airport South
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | October | $92 | $88 |
Cheapest month to stay with an average 11% drop in price. | Most expensive month to stay with an average 30% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at SureStay Hotel by Best Western Guam Airport South
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
6.1 | 2.4 mi | Tamuning Guam Intl | 1.1 mi |