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Hotel was very clean and wellkept. Staff friendly and helpful. Would definately stay again
Good central location, car parking nearby
Location Toilet in bathroom did not flush. The expensive overnight car park separate to the hotel.
We liked facilities at hotel, location and although the hotel didn't have it's own designated car parking, the car park next to the hotel was practical and very reasonable for city centre parking. Lastly we would like to take this opportunity to say how friendly and helpful the staff at the hotel were, that is something I have never experienced before in the hotels we have stayed in, not only in Plymouth
Breakfast was very good,plenty of choice excellent value Could have been warmer in bar area
Hotel is new, clean and nice No car park! Some of the staff aren't very confident in what they are doing, but appreciate that you had only been open a few days when we stayed, so this should improve with time
This hotel was in excellent cndition and very very clean. I was taken ill while there and the duty manager [Corin] and her staff were extremely helpful and couldnt do enough for us Just 1 problem when using the sink when you let the water run away it makes the most dreadfull noise and goes on for some time but that was all we could fault and having to pay £24 for parking wasn't great !!
Very cordial and helpful staff Parking facilities are not very conveinient and we had to use a public car park which would not open until 10am on sunday to take out my car
The staff are very friendly and the one's I spoke to spoke could speak english. Everything I asked for it was gvien to me as if they meant it. No digital TV , i.e sky sports etc. The room I stayed on the pay TV did not work. 2) I could not open the windows at night as the window lock key was not available in the room
location was good. Walkable distance to the train station. Close to the shops and the harbourside restaurants. Nice room comfortable. We liked it here. no view from the window but we were only here one night and it didn't matter
The Horn Of Plenty has an amazing restaurant and lovely rooms with gorgeous views. On check in, they asked about allergies and when dining the allergies were taken into account without having to explain them to every different member of the waiting staff. It was the perfect way to end our Honeymoon.
We were upgraded in to a superior room which was very nice and made our couple of days walking on Dartmoor even more comfortable. We ate in the resturant on both nights and although not cheap was a dining experience not to be missed. For breakfast try the porridge with brown suger and whiskey, it will set you up for the day !!
Staff paid attention to detail and made us feel valued.
The room was lovely with amazing views. The staff were warm and friendly and the restaurant is fabulous.
Beautiful room, beautiful scenery, beautiful views from the room. Nice small surprises such as biscuits and magazines. Wifi and DVD-player did not work. Breakfast was not included. Impossible to get to or from without a car.
The location was great and the food was excellent. We would come again.
There was a problem with the door key. Very difficult to lock, but they promised to sort the matter out.
Staff are always very pleasant and service is delivered with a smile. Excellent location to de-stress and relax. The room I had (25) had a street light outside the window so it needed an extra layer of lining to the curtains to block the light fully. It didn't keep me awake but it might some people.
tranquility lack of internet access in bedroom
Convenient situation for my purposes and helpful reception staff.
Excellent service and good location Dinner menu needs more variation from day to day. Quality varied - was chef changed?
I was upgraded to a room with a four poster bed in it. This is something I have always wanted to do but had never done. The reception staff were very friendly and helpful. I have stayed at the Bedford on several occasions and always had very good service. There is nothing that I would want to complain about.
Use this hotel fairly frequently and always made to feel especially welcome.Peaceful and relaxed with an air of refinement and luxury. Nothing !
Its central location in Tavistock & good breakfast. Bed not very comfortable & heating in room difficult to control (we were far too hot in February!)
pleasnt staff the room was a bit too hot at night
Accessibility of town, room was immaculate and spotlessly clean
Future inns and Hoels have a whole experience of great hospitality. I always attempt to stay with this hotelgroup.
The clean, modern decor and facilities, and the staff were very helpful and friendly. The hotel restaurant was also good. Could have been cheaper, perhaps more deals for non-business guests staying for more than one night.
The peace and quiet about the whole hotel I had no problems
Everywhere very spacious, including bedrooms; fixtures and fitting to a very high standard. Bed and pillows very comfortable. Lighting in room excellent with spotlight over desk. At least 10 power points in the room, 3 were next to the bed. Tea and coffee in room. Iron, ironing board and hairdryer in room. They do a good evening meal deal - £15 for 2 course evening meal with one drink. They have 2 real ales in the bar, both from South Hams brewery. It's a Canadian chain with only 3 hotels in the UK. It's easy to find and easy to get to being just north of the A38 but it is a bit of a way from the centre. Good English breakfast - fried eggs are cooked to order; the rest is buffet.
lots of space, very modern, privacy, good for kids. the aircon failed while we were there. as it was a weekend they were unable to fix it
Everything was very clean and new.
The hotel was very clean and well presented and my room was fantastic value for money, I also found the staff very helpful and friendly
Quiet, elegant and efficient hotel. Very comfortable beds, lovely to have duvets instead of blankets. Nothing whatsoever, would stay at any Future Inn in future.
Only in the hotel to get ready and sleep so did not use any of the facilities but room very comfortable and roomy Breakfast was very basic
excellent rooms and helpful staff N/A
The hotel location and sea views from the restaurant pent house were excellent.The staff were very friendly and more than helpful. The spa and changing room areas were in need of some cleaning attention. The restaurant windows on the pent house were very dirty and spoilt the spectacular views from them
The location Being made to feel inferior by the resturant staff because we were on a meal inclusive package.
Our room was a good size and clean. The restaurant was good and the staff were friendly and helpfull. Did not like the charge on car parking for residents of the hotel that should be free.
good accommodation, friendly and helpful staff
Spacious bright room Unimaginative and mass produced food
THe ease and efficiency of dealings with the staff Greater consideration needs to be given to the location of the smokings area.Its hardly very conducive for guests having to run the gauntlet of smokers in order to enter the hotel
The friendliness and efficiency of the staff and the comfort of the room. No.
All staff were friendly and efficient, from reception, to pool, to bar and dining room.
Splendid view over Plymouth Hoe provided you get a sea view room. Good restaurant and swimming pool, sports area.
Location / views / breakfast / gym / pool No hot water first thing in the morning and shower did not work at all - maintenance fixed the problem promptly, however.
very pleasant staff, comfortable room not impressed with the breakfast
Helpfulness of staff during my stay
Free wifi & parking, good breakfast, clean room, Cable TV, next to Hoe, nice big "superior" room, pleasant staff. Impeccable. Only one tiny thing- getting the right temperature in the shower is tricky with blending the hot and cold taps. You need fingers like a safecracker- cold tap must be open only one quarter turn... All else perfect.
Everyone was friendly and efficient. Beds were comfortable, room was large and well furnished. Breakfast was excellent. It was a very enjoyable stay. Can't think of anything.
Good location, nice and cheap, friendly staff. No elevator.
Clean and attractive room.
Helpful and polite staff, warm clean room with comfortable bed. Great location between centre and Hoe. Well cooked breakfast to order.
Safe ,comfortable and friendly! I use this hotel when staying on my own and feel very safe!
good position for walk on ho and barbican for dinner etc. staff were very helpful and informative , all in all a very pleasant stay.
bed was comfy food took a long time to prepare
The virw from bedroom window The grounds are untidy and need some work
Easy access. Big comfortable room. Excellent price. Nice area. No
friendliness of all the staff. good view from room. good service breakfast was well cooked but the choice was limited.
friendly welcome and good food
The dining area,breakfast and the other guests we met. No bath in room- bathroom very small.
Good room quality for a low price. Slow lift, long periods spent waiting for it while having to go only one floor up - it would have been faster to use the stairs but we couldn't find where they were.
old hotel but very comfortable and clean
Nothing really, was a big dissapointment, it was noisy, too much traffic, some guests slamming the doors at 3-4 am., It was noisy, too much traffic, some guests slamming the doors at 3-4 am., it was cold
The staff were very helpful and friendly The Coffee, breakfast, hairdryer, worn decor
The only thing we did'nt like was that the shower in bathroom did'nt work properly but as we was leaving in the morning it wasnt a major problem
Location Small car park
Not the first stay, and not the last. Nice room & service, ideally located hotel, good value.
This hotel is ldeally located for the City Centre, it offers comfort and relaxation to shoppers or mere tourists visiting the area. There is nothing about this hotel we found to complain about.
Central location No
Comfortable and generally welcoming. Internet access in the bedroom did not work.
Indoor leisure complex Restaurant lacked atmosphere.
I really liked the bath in my room. Nice and big I didn't think the food in the bistro bar was very good. I also thought a pint of local cider was too expensive
Quite no noise first class will be returning again keep up the good work. None
excellent beds, good location, nice golf course, good swimming pool / sauna, decent rooms, good value for money no atmosphere in restaurant/bar area, cold restaurant
Delicious breakfast, spacious room, quiet environment. Good location (about 20 mins drive from Plymouth). Not much to do in the evening, but the hotel staff recommended Who Would Have Thought Inn in a close by village, and it was excellent food. Nothing, everything was good.
Good value for money on this occasion. I would have liked free internet connection.