Marco Polo Hotel

Some guests have mentioned that the rooms are clean and spacious, while others have noted issues with dust and cleanliness, particularly with the bathroom and carpet.

Guests have appreciated the hotel's convenient location, spacious rooms, and helpful staff. However, some have mentioned concerns about the cleanliness, old facilities, and occasional maintenance issues.

Breakfast is included in some room rates and is typically served in the morning. However, some guests have mentioned that the breakfast may be simple and not served as a buffet, but rather as a takeaway meal.

The hotel offers ample parking space, which has been appreciated by guests, especially those traveling with their own vehicles.

While some guests have described the hotel as clean and well-maintained, others have noted that the facilities are old and may require improvement, particularly with regards to the furniture, TV, and bathroom amenities.

Several guests mentioned that the hotel's rooms and facilities are quite old and in need of refurbishment, particularly the furniture, mattress, cushions, and carpets.

Guests appreciated the new air conditioning units in the rooms, so consider requesting a room with this feature for a comfortable stay.

Some guests experienced issues with inconsistent hot water in the bathrooms, so it's advisable to check this upon arrival and request assistance if needed.

The hotel's location near Tawau Hills National Park makes it convenient for nature enthusiasts to explore the area, providing an opportunity for outdoor activities and sightseeing.

Several guests mentioned cleanliness issues, such as dusty and dirty rooms, smelly towels, and stained shower curtains, so it's advisable to manage expectations regarding cleanliness.

Some guests noted the lack of certain amenities, such as a water dispenser and power sockets, so consider requesting these items in advance if needed.

Guests reported varying experiences with breakfast, including limited options and delivery to the room, so it's advisable to clarify breakfast arrangements upon booking or check-in.

The hotel offers ample parking space, which can be convenient for guests traveling by car, providing ease of access and peace of mind for vehicle security.

Many guests appreciated the helpful and friendly nature of the hotel staff, so don't hesitate to seek assistance or recommendations during your stay.

The hotel is described as old-fashioned and may have a classic charm, but it's important to manage expectations regarding the overall condition and facilities.