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The stuff were very friendly and helpful..Location was good. They could put a tea pot and coffee pot to the buffet..There wasn't any tea or coffee pot and you were asking to the waitress for bring you a tea from the kitchen..And you're loosing your time while waiting a tea.
The location of the hotel is great. The room that I stayed it wasn't clean and it was very small.
location small rooms, old building, need desperately renovation
The Hotel location is very good.It's close to Restaurants and tavernas and shopping center.Stuff is very good and helpful. The bath tub was too small and all the water flowing outside when you took a shower..
The roon that we finalliy got, was a suite (junior) for the price of normal room booked on line. The renovation is well done. Some secoond things: the pillows, the toilette paper, the shampoo (I think they had added water...) and that the breakfast was not included and they asked for it 15,00 E extra for each person a day.
Friendly staff. Good service. Located close to the center of the city and close to the train and bus station. Also very close to the port and the sea. The rooms need a bit of restoration
Central location, at equal distance between the train station and the heart of the city, away from the somewhat shady streets around the station. Very friendly staff. Clean bathroom, convenient shower. Some room facilities were not properly maintained: the window shutter was stuck in middle position allowing some light to get inside the room in the morning, the wired remote for the A/C was hanging loose from its wire. Inadequate soundproofing, mostly because of the room door.
Its location being in the center is vey convenient for many things No complaints as such
נוח מאוד לשבתות וסעודות כשרות
Excellent location, near bars and restaurants and seaside I ended up in a room at the back with a very bad view on rundown buildings. Both pool and fitness room were closed and the staff was unfriendly. I had clearly expected more for this price and the rating of the hotel.
the roof garden
Excellent location and value for money.
standard room means rooms looking at backyard air-conditioners farm, room was very noisy and hot. If I had known that I would not choose.
The cleanliness of the hotel in general and especially of the room.good variety quality breakfast. N/A
The location! Small rooms/ Poor Breakfast
It's located to the heart of the town! Everything is just a few minutes walk around. On the back-side rooms, if you open the window smells badly!
Location was great. The hotel is not a 5 star property. A standard double room was bookd and we receivd 2 twin bds pushed together. Not impressed.
Location Bathroom was not clean, the location of our rooms were at the back side of the hotel (might be the worst rooms).
the location there is no parking, the nearest is too expensive
big room, good price, fabulously central
central location soem rooms have no chairs . suggest also at least one chair in lobby
The location to be! Their nearby restaurannt recommendation was right on: Louloudadalia (sp?)!
Hotel is located in vibrant part of town close to Port area. Room is spacious with modern bath/shower. Windows filter out most street noise. Staff very friendly and helpful. The buffet breakfast was excellent and probably the best anywhere.
Position of hotel, breakfast arrangements,size and quietness of room
Very nice staff, very kind and helpful.Wonderful position just in the city center and closed to the Helexpo.Good and rich breakfast. Room furniture should be renewed.
The location of this hotel is excellent. You can walk outside and head in any direction easily. You are close to the main squares, buses, etc. The rooms were very clean and comfortable size. I would have liked some more information about what to see in town, tourist options, etc. The front desk staff didn't really have much information for tourists.
Good breakfast, although the dining room seemed understaffed. Rather strange to have to ask for coffee.
The staff where very helpfull and understanding when i had to cut my stay earlier for personal reasons.
The room and the minimalist decoration of the hotel. Breakfast was excellent. Real 5 star. Nothing
Good location, Clean rooms, Solid breakfast The Wi-Fi Internet is free of charge in the lobby, but in the room 10 meters away it is not available. I had to pay 3rd party Internet prepaid card (5 EUR for 90 minutes) so I could use my laptop online from my room. For a hotel of this profile it is unnecessary inconvenience.
Location. One of the rooms we reservated was too small.
The staff at the reception
good location ,very clean, good prices, good service, very good breakfast
My room was excellent
The location is great. Everything within walking distance (shops, restaurants, caffes). Great breakfast. Very clean room, especially the bathroom. Roomy too. Staff very attentive.
i liked visiting shops and because i was nearby squears
it had a very good location. The location of our room was really bad. Room number 314
central location, very helpful staff, excellent a/c
perfect location. Nice rooms
Central location The shower had no curtain or cubicle but not really a big issue
service and air conditioning and great location bathroom no shower curtains. Rooms very small for small children
the staff is kind and the hotel is clean, cheap and comfortable
everything was good big and clean room perfect location
It's near the railway/bus station as well as to the center of the city. The stuff is kind and the rooms are clean. A part of the stuff doesn't speak English. A negative thing was that when we arrived, we were told that we can not pay with our credit card, only cash. We weren't informed prior to our visit in Greece. (They told us that "card-port" doesn't work). This caused us some inconveniences because we didn't have extra cash for the hotel.
Good location I stayed at much more beautiful hotels that were at the same locatin, and for the same price. I advise that you have to prefer any other hotel if they have room..
Pleasant and very helpful staff -very good location - you can reach almost all important touristic sites in less than 20-30 minutes leisure walk
Perfect location big room
Location, good standards of comfort and service. n/a
The Hotel offers excellent services, is located at a great spot right in the city centre, and gives the visitors a sence of "home". You don't need a car to get around. Some special price offers once and again would be nice.
The best hotel in the best place with the best service, comfortable excess, room class with excellent home South American restaurant, we’ll definitely will come back and recommend to all our friends. nothing, simply perfect
The hotel is in a great location, facing a lovely square with bars and restaurants. The staff are very friendly, the suite was comfortable. The dining area is a little lacking in atmosphere - but this is a very minor issue.
architecture, big rooms with balconies, location on pedestrian square, near restaurants, shops, film festival, in old part of thessaloniki
All the people were great, very frendly and professional. Very close to the center and restaurants. Breakfast was excellent. Rooms were silent, clean, comfortable and authentic. Nothing. Perhpas non-availability of parking.
excellent location absence of free parking (It is very close to the parking lot at the Eleftherias square which is very expensive and crowded)
The combination of location and price is OK. Easy to reach many spots in Thessaloniki by foot or public transport. The hotel is located at the corner of a small street and the main street of Thessaloniki, therefore a bit noisy especially if you stay in the first floor facing the main street. The noise comes also from the kitchen during breakfast.
Location is good,city center.Staff was helpful and rooms are ok for 3 star hotel.There is also small balcony There shower curtain on bath and when you try to make a shower all ground become wet. Thesselanoki is small city, any place you could find on egnatia street will be ok for short city visit.
near city and friendly service no
Good breakfast, clean room, nice bathroom.
Friendliness and helpfulness of staff On main road and the traffic started at 5 a.m.. I was offered another room on the other side of the hotel and should have taken it.
Wonderful location, but on a noisy boulevard.
good ac. closeto bus stops and at the city center. you can hear people shutting their doors, talking...... so sobreak fast.....noelevator......want to wash your clothes..there are nearby but good luck finding it..... i never found it.....
Excellent location, rooms size above average, clean. The breakfast was very poor. Only a limited variety of food was provided. Also, the staff was not careful to replace the food once it was over (e.g. milk, bread etc.).
It was in a central area. Also there was a free wireless internet. It was too noisy and windows were looking inside the building.
friendly welcome, good price compared to location within the city very small rooms, just enough space for the beds and to use the room for sleeping only
When I arrived, they had already charged my credit card! I had intended to pay cash. I was very disappointed about this but the manager did not care. I would sooner sleep on the street than stay there again. Absolutely appalling behaviour. The manager should be shot!!
good breakfeast, nice rooms, good price view from window-there was a big mess below, bad hairdryer, one receptionist didnt speak english very much
low rate, good staff small room, poor comfort
Food The room was too small, and the view was a desister.
Very pleasant personel, excellent situated on the main street Egnatia. Very good breakfast, clean room, working air conditioning. Nothing I haven't liked.
Clean rooms, fair price. There are few private parking near hotel (13 EUR per day) so we were able to park. Note that it could be problem if you have roofbox (like we did) because ceiling is bit low in these parking garages. Small rooms. We booked 2 rooms and in one of them AC did not worked well.
Nice and clean hotel located near to the city center Hard to find parking place near to hotel
At Aegeon I liked the receptionist. He was very helpfull when I asked him to show me 4-5 available rooms in order to choose one I liked. And the hotel is close enough to the center of the town. I didn't like the rooms-they were dark and had bad view. And the floor was very dirty, the maids didn't clean it. Especially under the beds was much dirt.
I wasn't be able to sleep since 24.00 hr because some hotel guests were making big noise for 2 hours in the hall at our floor.I expected that the staff should do something but they don't.
very quiet hotel, large and clean room, rich breakfast, within a 5min walk from the main square difficult to locate as it is located on a small street, very small loby
Hotel rooms clean and convenient. Excellent staff. Location in the city centre with walking distance to all city attractions and shopping. Private parking very close and convenient but you need to pay separately. Minor maintenance is required in the rooms.
Nice staff, professional manner. Housekeeper leaves chocolates in room. Central location to main shopping area. Was booked with a twin bed instead of double, but then hotel staff upgraded me to suite - which meant smaller room, but got me a balcony. Nice gesture but balcony not much use in month of February.
The hotel is at a very good and quiet location, walk distance to city centre and near the bus stations. The staff of the hotel was very kind and helpful. The rooms were very clean. Good value for money.
Good that they have free parking space, breakfast was much better than most Greek hotels. They did not make the room without asking for it.
Hotel & staff are great. Very friendly & helpful. Breakfast good and plentiful. Hotel & room very clean and good for our stay. Will stay there again. Many Thanks
nice hotel, perfect location - city center, good price
Excellent for this price - very close to the centre, but away from noisy streets.
friendly staff, good location, modern
We could stay this hotel very relaxed. Although we arrived in early morning, they took care of us kindly. Room is so clear and calm! Next time when we comr to Tessaloniki, we are sure to stay in this hotel.
The hotel is in center of the city. Very noisy, very small rooms and bath booms, old hotel, not comforteble.
for 50 euro is good...
clima _roooms _service not nearly a 4 star hotel
Friendly staff Poor breakfast
Very helpful staff The bathroom needs improvement
the receptionist service the rooms too old, it is DEFINITELY not a four star hotel, not even two
breakfast, location, price. For the price you pay, it's good. small room, not very clean, you hear all the voices and noises from the other rooms
Excelent location Wall painting needed some refreshment.
Location, clean rooms, good value for money.
Very nice and cozy hotel. Convenient location. Helpful staff.
Excellent location, helpful staff.
Excellent location, friendly and very helpfull reception.
central location, reasonable rates, friendly staff smell of food being cooked from the backyard
The location and accessibility. There was no elevator for my heavy luggage, although upon my second visit, the desk people were very accommodating wiith assisting me.
The hotel was very good value, located in the town centre but in a quite area. The staff very always very helpful and had answers to all my questions. I would stay there again. There is no breakfast provided. A coffe and a biscuit is given but this is hopelessly inadequate. Even a simple roll or croissant would make a difference, for at least you ahd someting until you got to an eating place. This for me was a very negative factor.
convenient central location but yet quiet rooms, good price, basic but clean, helpful staff, has nice personal feel because it is a small hotel bathrooms tend to get very wet and the drain is not always best placed so water can collect on the floor for some time
the location was great,its in the middle of the city. you can walk everywhere from the hotel.also the rooms are very clean.if you want to go Thessaloniki, dont waste your time to look for a hotel. Orestias Kastorias is the best choice to stay.
amplasament the room and the bath are to small
Everything was ok. Hotel staff was extremely helpful in finding a parking place for my car right out of the hotel, in the heart of Thessaloniki, where parking is always an awful problem.
hotel staff, location, free internet access a little bit difficult to reach by car due to one way streets around, difficult parking
I like everything at the Excelsior Hotel. I wish l could come back again. No.
One word , perfect . Everything was great , the location , rooms , breakfast and especially the hotel staff . We had a wonderful time , thanks to everybody .
The staff was very helpful and courteous. The location is excellent. The rooms are tastefully decorated and pleasant.
great staff, always ready to assist friendly but very professional- ex. breakfast waitress...., breakfast had great selection and fresh ingredients... great design and style...we loved the separate rain shower in our room not really
I love the historical setting and the excellent comfort and staff. It served our purpose of rest and recovery for one night (very quiet, despite its central location on a busy, narrow intersection).
I liked everything.
Most of all I liked the comfortable room, the vicinity at the downtown and the reach and delicious breakfast
Peaceful, quiet place situated in the center of the city, which gives possibility for resting after long day walking through the city. No remarks.
Nothing at all, the worst hotel I've ever been at. Amazingly dirty, it's a wonder their still in business. I asked for a room change after day 1, but the second room was again a mess. In every aspect! It needs major updating to fulfill any respected hotel criteria.
The location was great and the room was roomy which we liked. The staff were freindly and helpful where required. Breakfast could have been better - croissants were too buttery-could not eat them but most importantly each room should have an iron & ironing board available. The internet service was a waste of money - reception was very poor and most of our money was lost.
mould in the bathroom-very bad smell, not very nice breakfast, hotel used to be luxury but now needs renovation (old beds, armchairs,...)
Located in the center of the town There is mention that parking is provided at the hotel. However only 2 spots are available on the street in front of the hotel. I was like to arrive early and find one!
friendlines of staff
The location of the hotel is excellent Cigarrete smell,Poor breakfast,No view
its central location, friendly hotel staff, breakfast was ok it really needs some renovation of bathrooms!
Located in the city center, the hotel is at walking distance to almost everywhere. A little bit noisy at nights, especially on weekends but not too much to prevent sleeping. The room was clean and big enough for 3 persons. The hotel needs some renovation.