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The location! Small rooms/ Poor Breakfast
It's located to the heart of the town! Everything is just a few minutes walk around. On the back-side rooms, if you open the window smells badly!
the roof garden
standard room means rooms looking at backyard air-conditioners farm, room was very noisy and hot. If I had known that I would not choose.
Location was great. The hotel is not a 5 star property. A standard double room was bookd and we receivd 2 twin bds pushed together. Not impressed.
The cleanliness of the hotel in general and especially of the room.good variety quality breakfast. N/A
Excellent location, near bars and restaurants and seaside I ended up in a room at the back with a very bad view on rundown buildings. Both pool and fitness room were closed and the staff was unfriendly. I had clearly expected more for this price and the rating of the hotel.
Excellent location and value for money.
Location Bathroom was not clean, the location of our rooms were at the back side of the hotel (might be the worst rooms).
good location ,very clean, good prices, good service, very good breakfast
The location is great. Everything within walking distance (shops, restaurants, caffes). Great breakfast. Very clean room, especially the bathroom. Roomy too. Staff very attentive.
My room was excellent
i liked visiting shops and because i was nearby squears
The staff where very helpfull and understanding when i had to cut my stay earlier for personal reasons.
Good location, Clean rooms, Solid breakfast The Wi-Fi Internet is free of charge in the lobby, but in the room 10 meters away it is not available. I had to pay 3rd party Internet prepaid card (5 EUR for 90 minutes) so I could use my laptop online from my room. For a hotel of this profile it is unnecessary inconvenience.
it had a very good location. The location of our room was really bad. Room number 314
The room and the minimalist decoration of the hotel. Breakfast was excellent. Real 5 star. Nothing
Location. One of the rooms we reservated was too small.
The staff at the reception
Excellent value for money, clean, friendly staff. Nice location close to city attractions. Room was very tiny
it was near of the center of the town so it was easy to go to our room any time.we could easily go for shopping or to the mesaums.it was very clean. it was small but enough for a couple. the breakfast it was just ok.i would prefer to have the choice not to pay for the breakfast,because i think that it the price of the room it was expencive. the elevator was small only for 3 persons without their luggages. finally the bathroom's door was from glass.
It was quiet, clean and friendly Internet was not connected properly, but it may be was my fault in setting the parameters
Everything. Breakfast variety (but this is very small moan).
Nice furniture and decoration The room was very small
Great location, great clean room for the price. Overall, it is a nice place and I will stay there again if I am in the area. No wifi, not to many channels on the tv, but you dont go to greece to watch tv so no big deal. The man at the front desk was not the friendliest, but i left a jacket in the room and he got it to me before I drove off.
the staff is very, very friendly and helpful. restaurant prices are reasonable. rooms are tiny and bathrooms also. towels are overused and of poor quality. the area the hotel is located is of bad reputation. i do not recommend it for evening walks especially for singles.
Centrally located, pleasant and helpful staff, attractive facility We could not control the temperature for the air conditioning; information in the room said it was set for 20-22 degrees, but it was much warmer than that.
Modern convienient hotel, staff were very pleasant and helpful. Parking was next to impossible. The rooms whilst well furnished were very small
The location was great, the staff was polite and very attending. The hotel was very clean.
Luxurious and comfortable with great service. Great bathroom and bed.
Very central location, beautiful sea view, staff was really very friendly and helpfull
We just loved it! It is located perfectly - if you stay at the waterfront-side, you fell like being on a stylish cruise liner. And the staff is very friendly and helpful.
They really made you feel special.
Very nice, modern hotel with great service. The location is perfect. Hotel is only 1 year old, so everything in the room is new and sparkling. the pillows and the mattress are really hard, uncomfortable to sleep on, also there is no tea kettle in the room
Excellent hotel, fantastic staff.
Friendly staff...great design in the room...perfect situated for business trips as also for city tours...central..not to far away from the hotel is the airport(25 min away)..it's clean and really good beds for a good sleep...
Outstanding service!!! Everything was excellent, will stay again.
clean and simple rooms and bathroom. The front desk staff were very pleasant and always helpful: arranged car parking in a jiffy, etc. Surprisingly, the free breakfast was really solid: fresh vegetables and solid coffee. Elevators were a minor hassle. Two tiny ones. Each fit two people comfortably. Had to wait or skip because too full.
location, fact of having 3 beds in the room, early noisese of a close factory
The room was a reasonable size and very clean. The reception staff were efficient and friendly. The hotel was in a good position for viewing the city and near to most tourist attractions. The breakfast provided was good and there were a lot of options available. There were no tea/coffee making facilities in the room.
Clean and comfortable rooms, good breakfast, central location. The street is noisy.
Great location in city centre. Easy to get to bus station and airport by bus. View of water. Good breakfast and helpful staff.
Location is quite good, near to the center of the city and near to the pub area. The bathroom was very small, no window or any other mean of aspiration. the blankets and other room facilities look quite old.
Hotel staff were extremely friendly and helpful. Rooms were very clean and well stocked. Location to local attractions, restaurants, etc made it extremely accessible. Breakfast buffet was wonderful and was open all morning long instead of like many hotels that close their breakfast before midmorning.
The location was good. Train station was about 10 minute walk and very easy to find. Rooms were a good size and clean. 15 minute walk to some great evening dining. Great value and we would definitely stay here again.
Very close to the city center, very good beakfast, parking available at the hotel, which could be usualy a problem in Thessaloniki
On site car parking. Excellent location in centre of city. Good breakfast. Friendly staff - as always in Greece!
The location. They couldn't change money at the reception.
I liked everything.
The staff was very helpful and courteous. The location is excellent. The rooms are tastefully decorated and pleasant.
I love the historical setting and the excellent comfort and staff. It served our purpose of rest and recovery for one night (very quiet, despite its central location on a busy, narrow intersection).
great staff, always ready to assist friendly but very professional- ex. breakfast waitress...., breakfast had great selection and fresh ingredients... great design and style...we loved the separate rain shower in our room not really
One word , perfect . Everything was great , the location , rooms , breakfast and especially the hotel staff . We had a wonderful time , thanks to everybody .
I like everything at the Excelsior Hotel. I wish l could come back again. No.
Superb design, friendly and helpfull staff, nice localization. Humble breakfast :(
location services, hotel staff,
The location was excellent. No fridge in the room, no parking for hotel guests, poor breakfast.
The style and the location of the hotel. It is very pleasant to stay and you do not need a car to move around the town. A lot of nice restaurants and bar within 200 m Not really.
Very friendly staff, well decorated bedrooms, nice spa and excellent location (city centre) A bit noisy (wooden floors in the halls) and we had to wait an hour at the restaurant to get a risotto and a chicken fillet!!
room serviec great, staff helpful beyond call of duty Roomw was smokey which was not pleasant. Room was unbeleiveably hot, it opened into a covered courtyard whicj did not cool the room.
Good central location, wired internet worked fine, the breakfast was not rich but decent. The room was not non-smoking, you could smell the tobacco in the air.
Hotel rooms are perfect – better then at the pictures on the hotels web page. Bathtub is huge and at the same time easy to use while taking shower. Hotel is close to all shops, restaurants, bars and sea front. Friendly helpful staff, but some of employees (who worked also for room services) does not speak English, mostly just Greek or Russian, but that never created any problems - if I had more queastions some other girls get in to teh contact with me. Fixed our ironing very fast. No parking. Very poor room service menu (restaurant menu) and half of the offered meals were not available for long period. No internet in the room (in the web page it’s saying that all rooms has wireless).
Only location. The view from hotel rooms is terrible - building site with some destroyed houses.The decoration of the room is very bad tasted - red colours , like a public house. A/C was very noizy. Bathtub silikon was black, nobody clean it for ages... Hotel's corridors and rooms have old smell of cigaterres.
Very reasonable. Good location. Courteous and helpful staff. The air conditioning didnt work the first night. Breakfast could have been better.
I've liked it very much !! The location is excellent close to restaurants,shopping street,night life etc. Breakfast was very good and the most important thing the cleanliness of the room was perfect... The hotel has a deal with private parking very close to the hotel. Wireless internet is applicable to charges 3 euros per hour.
Helpful staff. Good location. Good price. Photos nothing like the room I dated in.
Room design was wonderful
very close to Aristoteles square and to the shops. Nice large bed. Had bathropes.
location is excelent. staff is friendly. breafast is good. the room lacked safes that were supposed to be there. the airconditioned did not work.
friendly staff very helpful, convenient situated hotel walkable to day and night life
The location in the very center of the city and in the middle of Ladadika, walking zone of the city with numbers of national, old fashioned restaurants with traditional Greek cuisine. Unbelievable silence and peace in that part of Salonika. Our two rooms were very, very small, beside they have much bigger double rooms. If they are with higher price, your booking form should include all options, as 5 or 10 eur or more for bigger room should be acceptable for some guests.
The breakfast! Is in the centre of the town. Yes, in the area the hotel is, there is also a Rock Bar playing loud music until early in the morning, could not sleep well.
The Hotel offers excellent services, is located at a great spot right in the city centre, and gives the visitors a sence of "home". You don't need a car to get around. Some special price offers once and again would be nice.
The hotel is in a great location, facing a lovely square with bars and restaurants. The staff are very friendly, the suite was comfortable. The dining area is a little lacking in atmosphere - but this is a very minor issue.
All the people were great, very frendly and professional. Very close to the center and restaurants. Breakfast was excellent. Rooms were silent, clean, comfortable and authentic. Nothing. Perhpas non-availability of parking.
The best hotel in the best place with the best service, comfortable excess, room class with excellent home South American restaurant, we’ll definitely will come back and recommend to all our friends. nothing, simply perfect
architecture, big rooms with balconies, location on pedestrian square, near restaurants, shops, film festival, in old part of thessaloniki
excellent location absence of free parking (It is very close to the parking lot at the Eleftherias square which is very expensive and crowded)
Location, good standards of comfort and service. n/a
location small rooms, old building, need desperately renovation
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Friendly staff. Good service. Located close to the center of the city and close to the train and bus station. Also very close to the port and the sea. The rooms need a bit of restoration
The Hotel location is very good.It's close to Restaurants and tavernas and shopping center.Stuff is very good and helpful. The bath tub was too small and all the water flowing outside when you took a shower..
The stuff were very friendly and helpful..Location was good. They could put a tea pot and coffee pot to the buffet..There wasn't any tea or coffee pot and you were asking to the waitress for bring you a tea from the kitchen..And you're loosing your time while waiting a tea.
The roon that we finalliy got, was a suite (junior) for the price of normal room booked on line. The renovation is well done. Some secoond things: the pillows, the toilette paper, the shampoo (I think they had added water...) and that the breakfast was not included and they asked for it 15,00 E extra for each person a day.
Central location, at equal distance between the train station and the heart of the city, away from the somewhat shady streets around the station. Very friendly staff. Clean bathroom, convenient shower. Some room facilities were not properly maintained: the window shutter was stuck in middle position allowing some light to get inside the room in the morning, the wired remote for the A/C was hanging loose from its wire. Inadequate soundproofing, mostly because of the room door.
Its location being in the center is vey convenient for many things No complaints as such
The location of the hotel is great. The room that I stayed it wasn't clean and it was very small.
Small rooms, no parking, poor cleanliness
Location right in the city center.The price was right as well.
It was near the center and train station.
A good hotel for its value, clean, roomy and near the centre of the city. The personnel is very polite and helpful and you will find always someone at the reception. Breakfast is ok The building is very old and fairly restored and the plumbing is too noisy and very disturbing at night
Wonderful huge and high celling room, position of hotel in the city. I think that air-condition doesn't work as a heather. But we didn't complain because it wasn't so important. :-)
easy to find and clean and friendly
The staff is very helpfull and kind. The location is easy to find. Any probleme for parking. The bathroom was quite tight and uncomfortable. Very limited breakfast. Too old fashioned and old looking decoration.
Great location. No parking.
The staff was very polite and willing to help.
The hotel was very good value, located in the town centre but in a quite area. The staff very always very helpful and had answers to all my questions. I would stay there again. There is no breakfast provided. A coffe and a biscuit is given but this is hopelessly inadequate. Even a simple roll or croissant would make a difference, for at least you ahd someting until you got to an eating place. This for me was a very negative factor.
Excellent location, friendly and very helpfull reception.
Everything was ok. Hotel staff was extremely helpful in finding a parking place for my car right out of the hotel, in the heart of Thessaloniki, where parking is always an awful problem.
The location and accessibility. There was no elevator for my heavy luggage, although upon my second visit, the desk people were very accommodating wiith assisting me.
convenient central location but yet quiet rooms, good price, basic but clean, helpful staff, has nice personal feel because it is a small hotel bathrooms tend to get very wet and the drain is not always best placed so water can collect on the floor for some time
the location was great,its in the middle of the city. you can walk everywhere from the hotel.also the rooms are very clean.if you want to go Thessaloniki, dont waste your time to look for a hotel. Orestias Kastorias is the best choice to stay.
central location, reasonable rates, friendly staff smell of food being cooked from the backyard
hotel staff, location, free internet access a little bit difficult to reach by car due to one way streets around, difficult parking
Excellent location, helpful staff.
amplasament the room and the bath are to small
We could stay this hotel very relaxed. Although we arrived in early morning, they took care of us kindly. Room is so clear and calm! Next time when we comr to Tessaloniki, we are sure to stay in this hotel.
nice hotel, perfect location - city center, good price
The hotel is at a very good and quiet location, walk distance to city centre and near the bus stations. The staff of the hotel was very kind and helpful. The rooms were very clean. Good value for money.
Good that they have free parking space, breakfast was much better than most Greek hotels. They did not make the room without asking for it.
Hotel rooms clean and convenient. Excellent staff. Location in the city centre with walking distance to all city attractions and shopping. Private parking very close and convenient but you need to pay separately. Minor maintenance is required in the rooms.
very quiet hotel, large and clean room, rich breakfast, within a 5min walk from the main square difficult to locate as it is located on a small street, very small loby
friendly staff, good location, modern
Nice staff, professional manner. Housekeeper leaves chocolates in room. Central location to main shopping area. Was booked with a twin bed instead of double, but then hotel staff upgraded me to suite - which meant smaller room, but got me a balcony. Nice gesture but balcony not much use in month of February.
Excellent for this price - very close to the centre, but away from noisy streets.
Hotel & staff are great. Very friendly & helpful. Breakfast good and plentiful. Hotel & room very clean and good for our stay. Will stay there again. Many Thanks
Hotel is located in vibrant part of town close to Port area. Room is spacious with modern bath/shower. Windows filter out most street noise. Staff very friendly and helpful. The buffet breakfast was excellent and probably the best anywhere.
Good breakfast, although the dining room seemed understaffed. Rather strange to have to ask for coffee.
big room, good price, fabulously central
The location to be! Their nearby restaurannt recommendation was right on: Louloudadalia (sp?)!
central location soem rooms have no chairs . suggest also at least one chair in lobby
Position of hotel, breakfast arrangements,size and quietness of room
the location there is no parking, the nearest is too expensive
The location of this hotel is excellent. You can walk outside and head in any direction easily. You are close to the main squares, buses, etc. The rooms were very clean and comfortable size. I would have liked some more information about what to see in town, tourist options, etc. The front desk staff didn't really have much information for tourists.
Very nice staff, very kind and helpful.Wonderful position just in the city center and closed to the Helexpo.Good and rich breakfast. Room furniture should be renewed.