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the roof garden
The cleanliness of the hotel in general and especially of the room.good variety quality breakfast. N/A
standard room means rooms looking at backyard air-conditioners farm, room was very noisy and hot. If I had known that I would not choose.
Excellent location and value for money.
Location was great. The hotel is not a 5 star property. A standard double room was bookd and we receivd 2 twin bds pushed together. Not impressed.
Location Bathroom was not clean, the location of our rooms were at the back side of the hotel (might be the worst rooms).
The location! Small rooms/ Poor Breakfast
It's located to the heart of the town! Everything is just a few minutes walk around. On the back-side rooms, if you open the window smells badly!
Excellent location, near bars and restaurants and seaside I ended up in a room at the back with a very bad view on rundown buildings. Both pool and fitness room were closed and the staff was unfriendly. I had clearly expected more for this price and the rating of the hotel.
Excellent value for money, clean, friendly staff. Nice location close to city attractions. Room was very tiny
It was quiet, clean and friendly Internet was not connected properly, but it may be was my fault in setting the parameters
Modern convienient hotel, staff were very pleasant and helpful. Parking was next to impossible. The rooms whilst well furnished were very small
Nice furniture and decoration The room was very small
it was near of the center of the town so it was easy to go to our room any time.we could easily go for shopping or to the mesaums.it was very clean. it was small but enough for a couple. the breakfast it was just ok.i would prefer to have the choice not to pay for the breakfast,because i think that it the price of the room it was expencive. the elevator was small only for 3 persons without their luggages. finally the bathroom's door was from glass.
Centrally located, pleasant and helpful staff, attractive facility We could not control the temperature for the air conditioning; information in the room said it was set for 20-22 degrees, but it was much warmer than that.
the staff is very, very friendly and helpful. restaurant prices are reasonable. rooms are tiny and bathrooms also. towels are overused and of poor quality. the area the hotel is located is of bad reputation. i do not recommend it for evening walks especially for singles.
Everything. Breakfast variety (but this is very small moan).
Great location, great clean room for the price. Overall, it is a nice place and I will stay there again if I am in the area. No wifi, not to many channels on the tv, but you dont go to greece to watch tv so no big deal. The man at the front desk was not the friendliest, but i left a jacket in the room and he got it to me before I drove off.
The staff at the reception
it had a very good location. The location of our room was really bad. Room number 314
The staff where very helpfull and understanding when i had to cut my stay earlier for personal reasons.
good location ,very clean, good prices, good service, very good breakfast
Location. One of the rooms we reservated was too small.
The room and the minimalist decoration of the hotel. Breakfast was excellent. Real 5 star. Nothing
i liked visiting shops and because i was nearby squears
My room was excellent
Good location, Clean rooms, Solid breakfast The Wi-Fi Internet is free of charge in the lobby, but in the room 10 meters away it is not available. I had to pay 3rd party Internet prepaid card (5 EUR for 90 minutes) so I could use my laptop online from my room. For a hotel of this profile it is unnecessary inconvenience.
The location is great. Everything within walking distance (shops, restaurants, caffes). Great breakfast. Very clean room, especially the bathroom. Roomy too. Staff very attentive.
Very central location, beautiful sea view, staff was really very friendly and helpfull
Excellent hotel, fantastic staff.
Luxurious and comfortable with great service. Great bathroom and bed.
Very nice, modern hotel with great service. The location is perfect. Hotel is only 1 year old, so everything in the room is new and sparkling. the pillows and the mattress are really hard, uncomfortable to sleep on, also there is no tea kettle in the room
They really made you feel special.
We just loved it! It is located perfectly - if you stay at the waterfront-side, you fell like being on a stylish cruise liner. And the staff is very friendly and helpful.
The location was great, the staff was polite and very attending. The hotel was very clean.
Outstanding service!!! Everything was excellent, will stay again.
Friendly staff...great design in the room...perfect situated for business trips as also for city tours...central..not to far away from the hotel is the airport(25 min away)..it's clean and really good beds for a good sleep...
One word , perfect . Everything was great , the location , rooms , breakfast and especially the hotel staff . We had a wonderful time , thanks to everybody .
The staff was very helpful and courteous. The location is excellent. The rooms are tastefully decorated and pleasant.
I liked everything.
great staff, always ready to assist friendly but very professional- ex. breakfast waitress...., breakfast had great selection and fresh ingredients... great design and style...we loved the separate rain shower in our room not really
I like everything at the Excelsior Hotel. I wish l could come back again. No.
I love the historical setting and the excellent comfort and staff. It served our purpose of rest and recovery for one night (very quiet, despite its central location on a busy, narrow intersection).
The style and the location of the hotel. It is very pleasant to stay and you do not need a car to move around the town. A lot of nice restaurants and bar within 200 m Not really.
location services, hotel staff,
The location was excellent. No fridge in the room, no parking for hotel guests, poor breakfast.
room serviec great, staff helpful beyond call of duty Roomw was smokey which was not pleasant. Room was unbeleiveably hot, it opened into a covered courtyard whicj did not cool the room.
Good central location, wired internet worked fine, the breakfast was not rich but decent. The room was not non-smoking, you could smell the tobacco in the air.
Very friendly staff, well decorated bedrooms, nice spa and excellent location (city centre) A bit noisy (wooden floors in the halls) and we had to wait an hour at the restaurant to get a risotto and a chicken fillet!!
Superb design, friendly and helpfull staff, nice localization. Humble breakfast :(
Hotel rooms are perfect – better then at the pictures on the hotels web page. Bathtub is huge and at the same time easy to use while taking shower. Hotel is close to all shops, restaurants, bars and sea front. Friendly helpful staff, but some of employees (who worked also for room services) does not speak English, mostly just Greek or Russian, but that never created any problems - if I had more queastions some other girls get in to teh contact with me. Fixed our ironing very fast. No parking. Very poor room service menu (restaurant menu) and half of the offered meals were not available for long period. No internet in the room (in the web page it’s saying that all rooms has wireless).
The hotel is at a very good and quiet location, walk distance to city centre and near the bus stations. The staff of the hotel was very kind and helpful. The rooms were very clean. Good value for money.
Hotel rooms clean and convenient. Excellent staff. Location in the city centre with walking distance to all city attractions and shopping. Private parking very close and convenient but you need to pay separately. Minor maintenance is required in the rooms.
Good that they have free parking space, breakfast was much better than most Greek hotels. They did not make the room without asking for it.
We could stay this hotel very relaxed. Although we arrived in early morning, they took care of us kindly. Room is so clear and calm! Next time when we comr to Tessaloniki, we are sure to stay in this hotel.
Hotel & staff are great. Very friendly & helpful. Breakfast good and plentiful. Hotel & room very clean and good for our stay. Will stay there again. Many Thanks
Excellent for this price - very close to the centre, but away from noisy streets.
nice hotel, perfect location - city center, good price
Nice staff, professional manner. Housekeeper leaves chocolates in room. Central location to main shopping area. Was booked with a twin bed instead of double, but then hotel staff upgraded me to suite - which meant smaller room, but got me a balcony. Nice gesture but balcony not much use in month of February.
very quiet hotel, large and clean room, rich breakfast, within a 5min walk from the main square difficult to locate as it is located on a small street, very small loby
friendly staff, good location, modern
the location was great,its in the middle of the city. you can walk everywhere from the hotel.also the rooms are very clean.if you want to go Thessaloniki, dont waste your time to look for a hotel. Orestias Kastorias is the best choice to stay.
hotel staff, location, free internet access a little bit difficult to reach by car due to one way streets around, difficult parking
Everything was ok. Hotel staff was extremely helpful in finding a parking place for my car right out of the hotel, in the heart of Thessaloniki, where parking is always an awful problem.
The hotel was very good value, located in the town centre but in a quite area. The staff very always very helpful and had answers to all my questions. I would stay there again. There is no breakfast provided. A coffe and a biscuit is given but this is hopelessly inadequate. Even a simple roll or croissant would make a difference, for at least you ahd someting until you got to an eating place. This for me was a very negative factor.
convenient central location but yet quiet rooms, good price, basic but clean, helpful staff, has nice personal feel because it is a small hotel bathrooms tend to get very wet and the drain is not always best placed so water can collect on the floor for some time
amplasament the room and the bath are to small
central location, reasonable rates, friendly staff smell of food being cooked from the backyard
Excellent location, helpful staff.
Excellent location, friendly and very helpfull reception.
The location and accessibility. There was no elevator for my heavy luggage, although upon my second visit, the desk people were very accommodating wiith assisting me.
big room, good price, fabulously central
Very nice staff, very kind and helpful.Wonderful position just in the city center and closed to the Helexpo.Good and rich breakfast. Room furniture should be renewed.
Good breakfast, although the dining room seemed understaffed. Rather strange to have to ask for coffee.
central location soem rooms have no chairs . suggest also at least one chair in lobby
The location of this hotel is excellent. You can walk outside and head in any direction easily. You are close to the main squares, buses, etc. The rooms were very clean and comfortable size. I would have liked some more information about what to see in town, tourist options, etc. The front desk staff didn't really have much information for tourists.
the location there is no parking, the nearest is too expensive
Position of hotel, breakfast arrangements,size and quietness of room
Hotel is located in vibrant part of town close to Port area. Room is spacious with modern bath/shower. Windows filter out most street noise. Staff very friendly and helpful. The buffet breakfast was excellent and probably the best anywhere.
The location to be! Their nearby restaurannt recommendation was right on: Louloudadalia (sp?)!
the staff atitude problem with parking
It had a great placement, right in the city The rooms, furniture was old. The TV in the room was small and too high put so it was impossible to watch TV. The fridge was small and old too. There was no place to be in the hotel - while waiting f.instance - the reception was a very little area.
Home atmosphere, close to downtown, parking in the vicinity atmosphere
its location internet out of order
Very central - great location; friendly & helpful staff
english speaking staff reception could offer tourist information breakfast poor - a musli would be good, not only cornflakes; yoghurt or fruit offer would be great
Location. I could not pay with my Master Card (which was ok for reservation, buying gas for my car, and many other things in Greece).
Saç kurutma makinesine ihtiyacim oldu, resepsiyonu arayıp istedim. Ancak oteldekilerin hepsi baska odalardaydi. Otelin sahibinin oglu olan Vasilis yukaridaki kendi odalarina cikip annesininkini bana getirdi. Bence cok samimi bir davranisti. 2 yildizli bir otele gore cok guzel. Wooden bed frames were making too much noise.
Excellent location, very interesting architecturally building The room was not ready though I showed up late (14.30 p.m.) and it had no balcony or practically a window, so natural light could not come into the room
they are helpful and friendly staff perhaps the old elevator, but its ok
Peaceful, quiet place situated in the center of the city, which gives possibility for resting after long day walking through the city. No remarks.
The location of the hotel is excellent Cigarrete smell,Poor breakfast,No view
friendlines of staff
The location was great and the room was roomy which we liked. The staff were freindly and helpful where required. Breakfast could have been better - croissants were too buttery-could not eat them but most importantly each room should have an iron & ironing board available. The internet service was a waste of money - reception was very poor and most of our money was lost.
its central location, friendly hotel staff, breakfast was ok it really needs some renovation of bathrooms!
Nothing at all, the worst hotel I've ever been at. Amazingly dirty, it's a wonder their still in business. I asked for a room change after day 1, but the second room was again a mess. In every aspect! It needs major updating to fulfill any respected hotel criteria.
Most of all I liked the comfortable room, the vicinity at the downtown and the reach and delicious breakfast
Located in the center of the town There is mention that parking is provided at the hotel. However only 2 spots are available on the street in front of the hotel. I was like to arrive early and find one!
Located in the city center, the hotel is at walking distance to almost everywhere. A little bit noisy at nights, especially on weekends but not too much to prevent sleeping. The room was clean and big enough for 3 persons. The hotel needs some renovation.
mould in the bathroom-very bad smell, not very nice breakfast, hotel used to be luxury but now needs renovation (old beds, armchairs,...)
staff is helpful. Room is too small.
Nice and very helpful staff, supported us a lot in the burocracy of a lost bag by Alitalia airlines!
Location Unclen, old, very basic breakfast
I mostly liked the cleaniness of the rooms and the hotel design
nice hotel, centrally located poor breakfast
Loved the location and access to the city. Internet Room 106 - very bad connection. I had to work in the lobby
Centrally located, nice and compfortable.
The location is excellent for shopping and night live Poor breakfast
The hotel is nice, great location near the shopping street, nice old building. I would recommend it if you're going to stay in Thessaloniki for one night. The room was too small and needs renovation. Also the bathroom. The airconditioning was stopped (worked only in heat- mode ) and it was 25 degrees that time. And if you open the window, you cannot sleep because the windows of the rooms are faced to the Egnatia boulevard and there is such a big noise all night long. Beds not comfortable, bed sheet with an old coverlet on it doesn't fit a 4 star hotel at all. Poor breakfast
central and convinient lacation
While the description on kayak suggested rooms were with balconies we were put in a room with no balcony and a view out of our window of the air conditioning ducts. The wallpaper was peeling in the room and the faucet and shower heads in bathroom were a rusted brown. Carpet in hallways was filthy black and ripped. This might be a 4 star hotel in Greece but would struggle to be a 3 star in the states. The drains in bathroom would not let water down and were always clogged. DO NOT STAY HERE
Close to everything Tasteful decor helpful staff good breakfast use of pool was expensive (EUR 10/person/day)
The location! The bed- too hard
Nice building, excellent location close to the shops and the seafront.
The location of the Hotel.The pehaviar of the staff was very friendly. Nothing
Hotel Staff extremely courteous and helpful, Due to the 7 hour time difference, the available wireless Internet access was extremely handy for me in order to stay in touch with my office and customers
Good quality Central Hotel, staff verry helpful
The position of the hotel is very convenient, really close to city center. Connection to the wireless internet was good. Room 302 is not suitable for two, only for one person. We asked to be changed to a bigger room which finally was much bigger and decent size. The bathroom was still extremely small. The breakfast was ok but there was no enough tables for all.
It was convenient to many interesting parts of Thessaloniki. The staff was very helpful with directions and suggestions for restaurants.
The room was functional and clean, and the cleaning lady was very prompt in making the room every morning. Reception was all the time helpful. Good location, it was at the very centre of the town. The breakfast buffet. We had very small options to choose from yet the menu was the same every morning.
A personal atmosphere and good assistance when needed. Good for the price group.
The position of the hotel. The decoration of the room (although we rent the junior suite. I am not sure about the size of the other rooms).
Location, view, nice staff No
I was one night only.
staff very friendly and helpful. Accomadations very nice. Breakfast included with room was excellent . The hotel itself is located in a very convenient location to most attractions in the city and public transportation. Lot of inexpensive and very good places to eat right near the hotel. Very enjoyable experience.
The hospitality of the stuff
Very pleasant hotel with excellent stuff and cosy rooms so very close to expo center
Location and very helpful staff
Hotel staff was excellent, ready to provide the needed services. Nice people, kind, ready to help. The hotel room was awful, without any space and it seemed old. Although the price was relatively cheap, this hotel shouldn't cost more than 50 euros per night.
The human approach Problem with their VISA terminal. Itdid'nt accept my credit card although there were sufficient funds in my account to settle my bill.
Good value & location Had problems with Wi-Fi
Location outside the exhibition center
close to my workplace the carpet in the room