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The staff were very friendly. There was complimentary coffee/tea in the lobby and in the rooms. The beach is steps from the hotel and just about every room has a terrific view of the ocean. The town of Tofino is only 5 minutes by car or you can take the bike path. We can't wait to come back in the future.
Loved the location. It was on Mackenzie beach and super close to both Chesterman and Cox bay surf beaches. Also loved the fact it had 2 hot tubs, which was a nice way to relax after a day of surfing. This was by far the nicest place I have ever stayed in Tofino, mind you I usually camp or sleep in my car. Staff were friendly adn went out of there way to make sure we were happy and comfortable. They always had fresh fruit and cookies at the front desk. I didn't like that I had to leave Tofino.
What I liked most is that I could open my door and I was on the beach Nothing to complain of
Food was good especially he mussells. All the staff were very courteous and helpful.
Good staff nice location There is two sides to the hotel because I booked through a third party I could not up grade and was stuck in a room that was a 2 star at best and smelled like wet dog
Directly on the beach. Friendly and helpful staff. We were upgraded without asking to a beautiful ocean view room on the top floor. We had to go home.
Good location. Clean room. Our room was right next to the restaurant, and it was noisy during the nighttime. We were told there was a room in the middle to buffer the noise, but it didn't work. The heater in the bathroom was broken. The fitness center was in a different building.
The setting and views were excellent. The room was fully satisfactory. The grounds were very well kept. This resort did not have a restaurant. Also the cost of bringing a pet was extreme. Also as a classy resort I was expecting to have access to hot tubs and/or swimming pools and even a spa. There was no telephone in the room and no firm access to WIFI.
Lovely location on the beach, spotless cleanliness, well equipped kitchen. Only one reading lamp n the bedroom; bathroom sink tap was very difficult to completely shut off.
Rooms had great views and nice kitchenettes and fireplaces bathroom was a bit small, people had to walk right past the bedroom to get to their suites.