Crowne Plaza Torreon By IHG

The hotel offers a good breakfast with lots of variety, as mentioned in several reviews. However, some guests suggested extending the breakfast service.

Guests have described the rooms as clean, elegant, and exceptional, with comfortable beds. However, some mentioned that the room A/C was not cooling enough and that the place feels old.

The hotel is well-located for Torreon’s industrial area, and guests appreciated the proximity to local shopping and dining options. However, some guests suggested that the location information could be clearer.

The hotel offers an exceptional pool, friendly staff, and a cool and relaxed environment, as highlighted in guest reviews. However, some guests mentioned concerns about the carpets in the halls and entrance, which they felt needed cleaning or replacement.

The hotel's staff is described as professional, friendly, and helpful, providing excellent service. However, some guests mentioned concerns about the disorganization with the waiters and the host during breakfast, as well as issues with the carpets in the hall being smelly and dirty.

Some guests mentioned that rooms facing the courtyard lacked direct daylight, affecting their experience. Consider requesting a room with a view to avoid this issue.

Guests enjoyed the proximity to authentic local food stands and restaurants. Venture out to experience the diverse culinary offerings in the area.

A few guests encountered issues with elevator availability during their stay. Consider inquiring about the status of the elevators upon check-in to avoid potential inconvenience.

Some guests reported a constant humming noise from the air vents, affecting their sleep quality. If sensitive to noise, consider inquiring about this issue or bringing earplugs for a restful stay.

Several guests mentioned that certain rooms felt outdated and in need of updates, particularly in the bathroom. When booking, consider requesting a recently renovated room for a more modern experience.

The hotel's proximity to various stadiums, museums, and markets offers opportunities for exploration. Take advantage of the nearby attractions to enhance your stay.

While many guests praised the breakfast, some suggested extending the breakfast hours and variety. Consider confirming the breakfast offerings and timings to align with your preferences.

Some guests found the operating hours of the bar confusing. If planning to visit the bar, consider inquiring about its opening hours to ensure a seamless experience.

Guests staying on the executive floor noted that it appeared more dated than other floors. If considering this option, it may be beneficial to inquire about the condition of the executive floor rooms.

A few guests experienced issues with water leakage from tubs in different rooms. Upon arrival, it may be helpful to inspect the room for any maintenance concerns and address them with the staff promptly.