Overview

Best Western Plus Franklin Square Inn Troy/Albany

1 4th Street, Troy, NY 12180-3225, United States
+1 518 274 8800

$111+

Overall guest ratings

7.9/10 Good
Based on 298 reviews

Review highlights

  • 10.0
  • 9.4
  • 9.4
  • 5.3

Good to know

  • Clean rooms
  • Friendly service

Nearby

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    About

    Our award-winning hotel is located 0.4 miles from Rensselaer Polytechnic Institute (RPI) and at the center of historic downtown Troy, NY. The Best Western Plus Franklin Square Inn Troy/Albany offers comfort and convenience within a short distance of all the major Albany, NY attractions. Troy, NY is where the Hudson River meets the Erie Canal. The one-time shipping center is no longer an industrial powerhouse - but architectural reminders of its glory days remain. Federal-style estates, industrial-era factories, Georgian brownstones, and 20th century bungalows lend a sense of history to leafy neighborhoods and cafe-lined waterfront. Stay at the Best Western Plus Franklin Square Inn Troy/Albany as you visit historic Troy, NY, tour RPI, or attend your next wedding or event at one of our two luxurious ballrooms;the Franklin Plaza and Franklin Terrace. We look forward to having you with us!

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    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Concierge service
    • Cribs available
    • Coffee shop
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    7.9 Good
    Based on 297 reviews
    • 10.0 "Food is to die for."
    • 9.4 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
    • 8.1 "Location is great."
    • 8.0 "Very good internet connection."
    • 5.3 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
      6.5 "For only 65%, the bathroom was ok."
    • 3.9 "Not very comfortable."
      2.6 "74% thought it was too noisy."
      2.5 "75% said rooms were small."
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    Overall Rating

    8.3 Excellent
    Based on 74 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.3 "Excellent breakfast."
    • 8.4 "Location is great."
    • 5.2 "Rooms are ok."
    • 4.2 "Not very comfortable."

    Overall Rating

    8.0 Good
    Based on 166 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.4 "Excellent breakfast."
    • 8.0 "Good value."
    • 7.7 "Good location."
    • 5.0 "Rooms are ok."
    • 3.5 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."

    Overall Rating

    7.4 Good
    Based on 56 reviews
    • 10.0 "Food is to die for."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.1 "Excellent breakfast."
    • 8.2 "Location is great."
    • 7.4 "Good cleanliness."
    • 5.1 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    • 3.8 "Not very comfortable."
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    Good to know
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

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