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The location is good and rooms are good for tunisian standards I suggest they also review this hotel on ratings on discrimantion, a group of middleaged men,part of the staff of the hotel, dressed in polyester suits standing in front of the main entrance , with a lot of attitude and arogancy , refuse entrance to the hotel to any tunisian person, my longtime tunisian friends who wanted to come visit me during my stay in the africa hotel , were rudely and very impolite refused entrance and turned away , not even handing over their papers and making copies of their passports which I suggested in last resort to still make it possible for them to enter the hotel was rudly denied by an also arrogant and very unfriendly recepsionist....this is discrimination ....and unacceptable !!
In my first day the hot water on taps was limited.
Clean room, spacious and central location. Breakfast buffet was excellent. Overpriced, Dar El Medina was the same price and much better value for money. The reception staff were not very friendly.
J'aimerais remercier le réceptionniste Bilel qui a été excellent et très patient durant mon check-in assez compliqué. Il n'a jamais montré une once d'impatience, toujours un sourire aux lèvres. Le personnel de sécurité fait un travail remarquable. Les managers viennent vers vous pour converser, ils sont à l'écoute. L'emplacement est PARFAIT, en pleine Avenue H.Bourguiba. Rien à dire
Location, price and comfort. Firstly, services were slow. Secondly, all the answering machines are only in French. It's an Arab country so Arabic language should be used in the answering machines. Even English should be used because it's an international language.
Location was great and ideal. Had to take two elevators to get to my room due to elevator repairs.
I liked the communication, especially beforehand -- that someone would pick us up at the airport and transport us. We were two women traveling together and our flight arrived very late at night. The breakfast was good. I didn't like that there was no Internet. Also, the person at the front desk the following morning did not understand English very well and it was very confusing about renting a car.
It was very close to the center and the souk The room was not as I pictured it after doing research. It was a lot older, the toilet didn't flush properly, there weren't enough towels in the bathroom, the tv only had 4 stations and the bed sheets smelled as if they were dirty.
Brilliant stuff good location and very clean
Staff was friendly and helpful. Location was excellent for exploring the city and an easy access to public transport for touring the subverbia. On the arrival the bedding was dirty which the cleaner changed on request. Lack of tourist information at the reception. There was only one simple map provided on request (this might be a problem only for non French and Arabic speaking). One expect to get some guidance about transport system and maps.
No bar no refrigater
suited our needs, great location
Nothing much, i want to mention tha the pictures available on booking.com for this hotel are all wrong, this doesnt exisit, the rooms are very basic!! Its more of 1-2 stars max, the views of most of the rooms are horrible, breakfast is very bad, i didnt really like it to be honest.. i must say, location is good though
A clean room with breakfast included in the center of Tunis nightlife for US$45/night seemed too good too be true but it was. The rooms were comfortable and newly modernized and the breakfast was much better than the standard. The staff aren't as knowledgeable and helpful as you'd expect in an international hotel. Best to have a plan B when making requests.
Location is only good point. Wi-Fi could not be used. I could not get the receipt for a taxi to the airport, though the hotel receptionist said that I could get it from taxi driver. In addition, the level of taxi driver the hotel arranged was very poor. He take me to the different terminal.
The main areas and the welcome from the night receptionist keep your wits around you if you happen to fancy a late or early walk in the vicinity
The hotel is well placed close to the Medina. Staff speak a little English but it is better if you speak French. The pillows are just dreadful!
Very friendly, comfortable hotel in excellent location for Medina nad other city sitess and transport. Small enough for a relaxing nd personal experience. Some of the food we had in the Dome restaurant was really superb.
The location which is in the city center. WIFI not available at the room
Good breakfast selection. Helpful staff. Convenient location to shopping, Medina, train station, tram, theater and restaurant. Air conditioning was not optimized for comfort. In other words, the room never cooled down to a comfortable temperature.
I think that the breakfast and dinner room on the ground floor had a nice ambiance and served very good food. The bedroom was also attractive and spacious. Service was efficient at the desk. Communication could be improved at the desk. It was not clear whether internet access was free in the lobby. I did not know that the rooftop bar was closed and had actually planned to spend an evening there.
i stayed one night/the hotel is clean but very old/near the center/so you can take a walk/in all its good for budjet & single travelers
The warm welcome by the staff & the arrival of an iced glass of Lemon at the reception for us as we signed in was a nice touch. The Hotel is central & very near the Station & Medina. The steets around it are fairly rough & eady, though I did feel safe.