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The hotel was very clean and comfortable and was convenient to the airport. The restaurant and bar staff were not efficient, friendly or helpful.
Decent, if expensive, in hotel restaurant. Front desk staff was weak and dishonest. When requested to provide a non-smoking room they said they would move to me one, but it was not actually a non-smoking room and it smelled. Then they said that there were no available non-smoking rooms in the entire half-empty hotel. Then another manager "discovered" that they actually had one, which they gave to me. General Manager's office promised that he would call me, but he never did. Conclusion: Weak management.
complete privacy 1- The carpet of the corridor leading to the room.2- The shortage of enough towels in the bath rom 3- The high elevation of the bath tub. 4- The unsanitay handling of the food by the hotel staff at the resturant during serving breakfast; Touching everything by bare hands with no blastic gloves in public was frightening to me.
Old Hotel without maintenance. Carpet in the corridors are orrible, broken and dirty. The room don't smell good.
Very spacious, fitted out to a high standard. Very evocative of the image of 'North African luxury' - e.g. separate bath and shower, all facilities usually associated with a suite but tastefully Tunisian in style Only thing missing was coffee-making facilities
All staff are fantastic and polite and professional. 10 kudos to all the Staff.Amazing. Sort the internet issues that most customers raise. More routers or wired access in rooms are immediate remedies. Very frustrating to stand in the corridor under the router or descend to the MB reception at 23:15 so as to skype or viber someone.
The location is in a very poor grubby part of the city! It was extemely noisy however it was fairly cheap and drnks and food at the hotel were fairly priced. They advertise WI FI for free in the rooms. Could barely get online long enough to do anything ithout it cutting out!
the staff my room
ratio between price and quality
Nice location, clean room. both the lifts were not working. bathroom was not too clean.
Location Noisy, not that clean, breakfast not good, ac not working
Your helpful staff Getting in and out of the centre by taxi proved difficult on occasions
The staff was very friendly and the price was great.
Some of the staff were friendly and helpful. Beds were OK but room was on the small side and showing its age Failure to deliver on services that were paid for and the lack of staff when we needed them early in the morning for an airport transfer
Staff at the reception was gentle Internet not working. Bathroom in poor state. Coffee at breakfast was... green (yes!). Even worse during Ramadan because the restaurant was only proposing the same buffet each evening (quality of the food questionable). Tunisian people calls it an "Hotel for Lybians".
Room big, comfortable and clean. Food good. Staff gentle. Not blue towels in bathrooms. Seem not to be very clean.
It was a good hotel. Not a Sheraton but nice and confortable. Godd food and happy people all around. The price is amazin!
Clean and value oriented budget hotel. Facilities are good for the money, wireless available, and quite a decent breakfast compared to other places in Tunis. Good for a solo traveler.
The room was rather big and quiet. The bathroom was clean. The carpet in the room was extremely dirty, and the staff was not helpful. There is nothing around - if you want to go out in the evening, you'd have to take a taxi to the center (I wouldn't recommend walking in the evening, it's not a very pleasant area).
Very good value for the money!
Convenient start point for travel through Tunisia Disappointed at requests for low-value Tunisian change at bar having only just arrived in country
Very well working free wi-fi, renewed room, nice doble bed. Juices in the breakfast don't taste so good
The location of hotel give it the big advantage,and free high speed wireless connection is amazing. The Picture give a wrong imprestion of hotel status, i find the the disapplity sign in pictures but nothing in found in hotel.
I was satisfied with my staying at this hotel. It was clean enough and good-located. The only regret is that the breakfast was nothing special even though it was edible enough. But I can recommend this hotel with the exception of the breakfast.
The Ambassadeurs Hotel was a good place to stay, the beds are incredible! The buffet breakfast was horrible! , the hotel is not well situated since is to far from the medina,souk and principal avenue that is nice to walk, there was a woman in the reception that was not nice at all since I made her questions about how to get to Sidi Abu Said and she answered in a bad mood, she doesn´t like occidentals, but the other guys in the reception were nice
Not many tourists
The cleaning ladies maintained the room cleanly everyday. The breakfast was rather simple and untintersting.The room rate was high for foreign visitors compared with that of locals.
The staff were very helpful, no fridge,no safe,no free internet,shower door would not open completely due to the position of the sink,I had to go sideways into the shower.I found it strange that the fee charged by booking.com was slightly higher than the published official room rate.What was the advantage of booking early???Also the hotel gave me my change in Dinars but would only take Euro notes.....and you cannot change dinars back to Euros without an official receipt.Breakfast was 6 to 8,one morning coffee was not ready until 6.45.
the position not clean include restaurant
Very good situation, kind personal.
I would like honesty of the staffs. The honesty in saying things obout the hotel, explanations, etc.
The 1930s-type design and atmosphere of the hotel was great, as was the well-patronised restaurant. Absolutely plagued by mosquitoes in our room at night, ruined two out of three nights' sleep.
Only one person was polite, and that was the General Manager The hotel is in a dreadful location. The street it's on is filthy with heaps of rubbish, car repair shops, and broken sidewalks, making it virtually impossible to walk anytime. The hotel itself is in dire need of a complete overhaul. The building is very old and it shows. Also, the staff is quite rude and lose their temper at the slightest comment. Breakfast (tea/coffee & toast) was never ready on time, and the all-male bar crowd is quite loud and rowdy all night.
nothing at all the that is not a hotel, very dirty and nothing in the room. bqd service and no breafast nothing at all the that is not a hotel, very dirty and nothing in the room. bqd service and no breafast it is not q recommended hotel