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My wife and I spent our wedding night at Stonehenge in their premium suite, Venice, with a large Jacuzzi tub, fireplace, and spacious seating, in November 2013. We had a wonderful experience with Stonehedge, and superior service, and decided to return there this year for our one year anniversary. It was a quiet Thanksgiving night, but again the service was superb, the room in excellent condition, and this time we were able to better take advantage of the on-site facilities. At the pool, hot tub, and sauna complex at the spa, we were the only patrons, and enjoy the quiet swimming soak. The spa is small, with four rooms, but in the morning my wife had a Vino massage with their masseuse, who is extremely talented, and she had a great experience. At breakfast at the Left Bank restaurant, there were few groups at first the day after Thanksgiving, but arrived in numbers later on. We both had the three egg omelette with home fries and toast: it was delicious, with hearty thick cut applewood bacon, and filling for a high-class restaurant at a reasonable price. We left a good tip. It's definitely a place we would come back to you in the future should we be in the area or wish to reminisce. Just a few minor thing that could be improved: I had a music playlist prepared, but the music dock only excepted the old connectors for iPhones, not the newer. On the whole, as my wife and I discussed it, we found this to be an excellent place for an anniversary, luxurious, quaint, romantic. The king Jacuzzi rooms are extremely comfortable, with Sealy Posturepedic beds and comforters that make for an excellent nights rest. Tyngsboro Massachusetts is not a high octane destination, but for relaxation and a beautiful New England town, it is tops (after all, we were married here near the riverbank). All in all, the service of Stonehedge and staff was very high-quality, from servers to reception to spa stuff. All hoped to provide a good experience for us and their other customers. Thank you, Stonehedge for a memorable anniversary!
Friendly staff premises very clean.Especially liked the welcome cookie..Breakfast room staff gave the start of your day a good buzz. Overall very pleasant!! The walk to get to the room, but then it is a big hotel.
Really good service. I will stay again.
Clean, well decorated, attractive, and comfortable room. Old tv without hd. Most hotels these days have flat screen hd. But this is not critical. Appreciated the wifi in the room at no charge None really
They charged unwanted things for me . And no compline try break breakfast
Comfortable and clean Needs a snack bar in addition to main restaurant . Something for quick bagel, muffin, donut in morning
1) The business centre. It was very useful for me. 2) Breakfast was decent, but I think the team could be more friendly to a foriegner, by asking if they need anything....it would go a long way 3) I was surprised, that there were no bell boys. This really amazed me, when the front desk girl walked up with me...it was a lovely gesture...and I respect that a lot. 1) Wished there was more to do and see on the property 2) I was expecting a Suite, I did not get an answer when I had booked it and I did not know what it costs, as I wanted to stay in a Suite. 3) I would like more channels on the TV. 4) My booking done through www.booking.com had been in principle ignored. ie, I was first offered 2 separate beds and smoking option, I had to finally settle for smoking option as I wanted a king bed as per what I had booked!!
The stay was great the service was outstanding i will definetly go back
The room was comfortable and spacious. Fitness center although small contained equipment required to have a good workout, would like to have an additional elliptical machine. There was significant light leaking into the room around the door and windows affecting sleeping conditions. The blue led light on the alarm clock was intense and required I cover it with a towel.
Nothing Beds were horrible , the alarm clock went off at midnight and we had no hot water and no bath tub
The checkin & out was seemless & excellent since I was out at 0 dark thirty, Two things; there were only 2 creamers for the coffee pods. C'mon, only 2 creamers and one doesn't usually see this unitl it's time to make the coffee. the 2nd item was a notice that "maintenance" was going to be done on certain floors and guests could expect diminished services. Since I was on one of those floors I would have been terribly annoyed at loss of any services especially when paying for ALL services. Luckily I was out before "diminished services" such as low water pressure etc.. transpired.
Facilities were modern and updated. Indoor pool and outdoor pool. The place looks like a castle. The carpet in our room needed to be vacuumed. The pools were both dirty, cloudy and had stuff floating in the outdoor pool. The cleaning staff didn't restock our towels and I had to request some from the front desk. We got they at 10:30pm.
Check in was a breeze. Beds and pillows were very comfortable and the towels were very soft, not like most hotels. Every time you took a shower the water would stop running two or three times and it took about a minute for the water to turn back on. On the first morning we called the front desk and they sent up a maintenance man extremely quick. He stated it was probably just air in the pipes, which was a valid explanation, except it happening everyday the four days we stayed there.
Looked great from the outside, like a huge castle. Stayed for 3 nights & never got room service. Went to front desk on 2nd night to ask for towels since we had used all ours & they said that they didn't have any but would send some up which never happened. The next day they said that they were too busy to provide room service because the hotel was full & they were very busy.
Upon check in we had dirty tissues on floor, pubic hair in tub, my jacuzzi tub didn't work. Several calls required to get sheets for the crib . management didnt charge for room service to make ip for it. Beds were extremely comfortable. House keeping needs to step it up...should be spotless for the money you're charged.
The location is great. The staff was slow to respond to requests. They mistakenly gave me the wrong room. Not a big deal. I called the front desk to ask about getting into the right room. It took over an hour to correct.
stuff was helpful,if you missed anything at home (for shaving / shower etc) you can get it at the desk.
Clean and professional; nicely appointed room; breakfast was fine. Pleasant and helpful staff. Good value for the money. No
It was a very comfortable, relatively inexpensive place to get away for a weekend with the kids. The pool is very nice, and the breakfast buffet is excellent. It is better situated for locations north of Boston than for city visitors, but quite close to the Burlington Mall stores, restaurants, and movies. Certainly quiet and a good value!
When I saw this gorgeous room I called the desk thinking I got a room that cost more than I paid! I had high hopes for a great breakfast, but the food was typical manufactured steam tray food.
Staff was helpful and made great dining recommendations, complete with printed directions. The location was an easy commute to the venue we were attending in Cambridge. The room was spacious, clean, and decor was pleasant. Would have liked breakfast included.
Friendly staff, recently renovated and clean rooms. Breakfast service personnel could have done better job.
Clean,beautiful room,great beds,friendly staff n/a
Threadbare towels and sheets. Not the norm for other Courtyard Marriotts. Surprising given it's location in an Office Park.
Comfortable bed and very good breakfast with lots of choice. Swimming poo, was clean but a little small, Hard to find, well outside Billerica
I like that it's secluded in a quiet area that you can feel totally relaxed...the rooms were spacious, well decorated and clean, the couch and bed, very comfy, the pool was not deep enough for adults but shallow enough for kids to swim in. I didn't like that the channels didn't have a guide menu to look at so I had to scroll them one by one...shampoo, conditioner and soap were provided but no toothpaste...I also didn't like going back and forth downstairs to the lobby to use the microwave. It would be nice if it was inside the room...Overall, it was a good and relaxing experience. I'd go back definetly
They told me I did not have a reservation and it took me 30 minutes to get a room. First they told me they were sold out then they found one.
Free Internet access at the room Not to my recollection
The comfortable room, the great staff and the value. I would consider staying there any time I need to. One elevator was out of service at a very busy time
It was convenient for where we needed to be; we were able to get a reservation not that far in advance; the rate, although not an amazing bargain, was pretty competitive. Two issues we generally don't have with Marriott: First, we always request non-smoking rooms and floors, but this time there was a definite smell of smoke; if it wasn't from our specific room, it was certainly from the floor we were on. Second, my reservation clearly called for a king bed, but we were given a room with two smaller beds. Since we got there late at night, had to be up and out early in the morning, and just wanted to get to sleep as quickly as possible, we let it go, but this was not our best Courtyard experience. I am saying "yes" to "would you recommend this hotel," but "perhaps" would be a better answer, and I would recommend being very specific about the kind of room you want.
As you would expect from a Courtyard, all was up to high standards. Enjoyable stay. Lack of free breakfast.
Clean, comfortable, friendly and pet friendly. One of the best Hampton Inns we have stayed at
The breakfast was great The bed was comfortable The room was clean The staff were friendly N/A
Breakfast,Free Internet Access,Big room,very clean. Noisy in corner room first floor (Few meters from road junction).Poor TV programs assortment.
The location was great, not far from shopping. The rooms were clean and comfortable and the staff was very helpful. The price was reasonable. No complaints, this is a great place to stay.
Spacious rooms, clean, good price, good breakfast. We had a small dog with us. Other guests had "pitbulls", you should limit the size of the dogs allowed.
Nice and near the highway with easy access to Boston.
you can hear your neighbors while .... and too noisy .
Friendly staff - Great pool- convenience to area
Good value for money Clean and comfortable
Free hot breakfast There was writting on the wall of our room
Location and convenience for our visit with family Cover off the thermostat, lack of fruit at beakfast, difficulty finding map and local directions
+ Huge room (don't think I ever stayed in such a big hotel room) + large bed + large TV + free internet + very clean room + helpful staff + ATM nearby + gas station nearby + mini store nearby + cheap + many additional facilities + safe in room + free breakfast (they had a waffle toaster even) + free coffee in the hallway + fridge + vending machines + all in all one of the better hotels I stayed at and I stayed at quite a few. - The booking from booking.com had not shown up in their system, but they did not make an issue about it and solved this quickly - for whatever reason the vending machines seemed sold out (but there was a gas station very nearby so I could get cold drinks there)
The staff was helpful with all our needs. The location was good for our all our destinations,
Clean enviroment. Very nice.
Convenient location and pleasant staff Unfortunately , the room was not thoroughly cleaned...there was an empty soda bottle on th floor and a what looked like a piece of chewed steak on the TV stand
ease of acess no
It was just what we wanted and expected.
professional staff tending to needs of guests...plentiful breakfast and convientient location to highway
Loved the breakfast buffet. The heater in my room kept malfunctioning. The first nite the girl at the desk was in my room 3 times, trying to fix it. The next day a man came & fixed it.
Easy to get to off highway. Friendliness of staff in both bars. At function in ballroom the staff and food was very good. There is no refrigerator in room. Also, there is no safe, which seems to be a staple in all hotels which we have been staying at.
It was so clean... I asked for king size bed when I made reservation online; and ended up with double bed and no refrigeration ...other than that it was good .
Air conditioner was very loud and directed icy breeze directly at bed. Result was we were either too hot or too cold. (Room 130). Otherwise it was fine.
Outdoor patio near first floor bar was lovely. Beautiful plants and landscaping throughout the hotel and grounds enhanced our experience. Mold or mildew odor on third floor corridor was very strong. Luckily not in our room!
staff always with a smile, very attentive, rooms so pretty.
balcony air conditioner noisy
3 food and drink options attached to the hotel Bathrooms need to be updated! My shower head broke while taking a shower.
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The rooms are neat and clean and comfortable. the kitchenette is insufficient with only a microwave and tiny refridgerator w/o freezer, no utensils, the breatkfasts are also on the simple side.
The price. Room was rather small. 3 tour buses staying crowded out the breakfast area so had to go elsewhere and buy breakfast.
heater-a/c thermostat didnt work charged $20 on checkout for god knows what
Both common areas and the room itself was clean and updated. The bed was very comfortable. It was a little bit off the beaten path, but it was quiet. There were a lot of unsupervised kids acting up in the pool when I tried to go down there.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
located in a nice semi-rural area with lots of trees, walking trails, indoor pool/spa. The breakfast was fresh,hot, and plentiful every single day of our 7 night stay! We couldn't have been happier with our stay. The indoor pool/spa did seem to be over chlorinated on a few nights and the smell was overwhelming. They need better ventilation in this area so that guests can enjoy their pool time. The only other recommendation is to have more washers/dryers.
This guest did not leave comments about this hotel.
Friendly and accomodating staff. Paper thin ceilings. Could here every step of people above me.
Very friendly staff. Free breakfast. Pool area is nice. Rooms pleasantly decorated, ample size.
The size of the room, the service was great, premises were super clean, breakfast was great. It was awesome to have washer and dryer on site! The sleeper couch bed was super uncomfortable and unusable.
Stayed here for a week with my wife and kids. Staff was very friendly and helpful with information on the area and directions and attractions. Pool is a shallow (3 feet) lap pool, which isn't my taste, would rather a deeper pool. Good that they have a lifeguard on duty, but myself don't like having someone sit there and stare at you being the only ones in there. lol They have wireless internet which was great for my laptops and getting directions. They also had a public computer with a printer which we used a couple times for printing tickets to attractions. Hotel is in a business park and nice looking. Rooms were very clean and housekeeping did a great job. But the carpeting in halls were coming up in some spots and were easy to trip on. Overall would definitely stay there again
This hotel sits in a business park and we got a great price on a Saturday night stay. Quiet location with easy highway access. Staff was friendly and fluent in English. Room was well-maintained and clean. No concerns about bedbugs. Bed comfortable. Did not use pool or on-site restaurant. Cracker Barrel and Wendy's are across the street. Definitely would stay again if in the area. One complaint: There was no shampoo. What we thought was shampoo turned out to be an extra bottle of body lotion. Not a pleasant surprise when you're already in the shower.
We are on our way to Boston and because Boston is quite expensive we decided to stay somewhere in the suburbs. This is a wonderful property, clean with friendly staff and nice rooms. We used a coupon and we had no problems with getting the discount rate. You have to pay for breakfast, but they have a great choice. So, don't spend more money than you need and stay here at this hotel!
The Holiday Inn in Tewksbury was easy to get to and the staff was very pleasant. My room was clean with a king size bed. The room had a small fridge and microwave. Pick your perk was a nice touch to choose breakfast or some other reward. I would definitely book this hotel again. The breakfast was decent, but only one person was trying to serve guests.
This hotel is terrible, the service and gm were rude, horrible and dishonest. They partner with all the Canadian bus tours, have below average rooms, and treat their guests second rate. Would not stay at this hotel. I am sure Holiday Inn just likes all the Canadian tourists as they stay only once and then never return.
I used this hotel for years until my car was broken into and despite the fact the hotel knew my car window was smashed they did nothing to notify me of this event. when I complained they did nothing to help the situation or try to remedy it in any way. I used to have five or six rooms there five times a year and now make sure my people go anywhere else.
Very nice accomodations, close to many fast food and casual dining restaurants. Right off the highway, making it easy to travel to surrounding cities. If you don't feel like going out, they have Victoria's in the lobby, and a bar if you want a drink.
Average Holiday Inn - a little dated, but a tremendous value for the money - Pool was great for kids. Breakfast/Dinner were a good value for the money. We stayed here while visiting Canobie Lake Park. This was our second year here. Excellent value for the money.
Was basically okay, but the hallways were smelly and dated. I got a great deal on the room, but if it had been anywhere close to regular price, I would have been very disappointed.
My son and I stayed overnight , and we were so happy with the room. The beds were so comfortable and the pillows were to die for. Check in was a breeze and the front desk staff very courteous . I would certainly recommend the hotel.
This was my second stay. I find the hotel staff very friendly and helpful.
The hotel is a nice hotel. It's clean and the service is good and very friendly. Over all I will come back. I substract one star because the breakfast is only available after 7:30 am and I think that's too late. The choice of the breakfast is quite small, that is the thing what the hotel can improve. The bar closed to early in the evening.
Room service was quick if you called early in the morning. Bed was uncomfortable.
The friendliness of ALL the staff. Everyone greeted us from the lowest worker to the highest. That was most notable. clean and well maintained hotel. Meals from the dining room was excellent, beautiful decor.l
Staff is extremely friendly and hotel is very clean. Prices are really good. Really nice location with nice dining options. Beds are absolutely positively horrible. They are supposedly adjustable but it's the cheapest version of adjustability available. It really sucks because the hotel is really nice in every other aspect but when you can't sleep comfortably it kills all the other good feelings you have about the place. I think you should invest in a better adjustable bed or go to a regular mattress because what you have now is just horrible. I stayed for an overnight getaway with my wife for our anniversary and it makes it horrible when the most important thing is extremely uncomfortable.
The room was very clean and they wash ALL linens between guests. My husband had a good night's sleep but the mattress was so very hard that I could not stand it and sat in the chair all night. I did not sleep a wink.
The staff is very friendly and helpful. The beds are comfortable and the bedding is clean. Overall the room was very clean and the location was convenient for us. Our only complaint is that the room smelled very musty. We had the window open the entire time but unfortunately it only opens about 3 inches – wasn't enough to circulate out the odor. In all fairness we did not tell the staff at the hotel, nor did we give them a chance to fix this or change our room. We were so tired when we got in we didn't have the energy to make any changes. It's possible our room was the only one that was like this.