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Staff were excellent, polite, informative, interested.
Very conveniently located close to the off-ramp of the Autoroute, nice hotel with parking spaces right in front of the rooms (Motel-style), good breakfast, good restaurant
It was easy to find off the motorway. The Staff were very friendly, and the rooms were updated, and clean. Good Blow Dryer too! Only that I don't think the Aircon was working in our room.
Conveneient, friendly staff and excellent town.
Good location, clean, comfortable, silently, friendly staff. Free private parking just in front our room. Near the city turistic attractions: Chateauneuf-du-Pape and Avignon. Nothing.
Convenient location and very good restaurant facilities
A very fresh hotel; rooms were of the standard we would expect and breakfast was excellent, and at dinner it was well represented and extremely high degree of food presentation and cooking with excellent humour from good staff. Nothing to dislike
The evening meal was simple but very good and fair price.Rooms very clean. in quiet area as requested. Rooms rather old and tired and very small. A/c did not work on warm night. ( Clearly unservicable for some time). B and b was expensive for quality of hotel.
beautiful building and village/ setting. great food
The room, service, and food were fantastic!
The hotel is very unique as the chateaux is a real gem.They gave us a very nice room with a view. The gourmet dinner and the wine were excellent for the price the hotel charged. The good breakfest was included in the rate, which became unusal in france now. The driveway to the chteaux was closed, but they helped us with the parking of the car. The heating system in the room did not work well and it was cold.
The extra cost for evening dinner offered in the dining room was beautifully prepared and served - staff very efficient and polite. The advice from the reception staff upon departure was invaluable - enabling us to see much within the local area, also courteous and helpful. One of our main reasons for booking the hotel was the swimming pool - however when we asked about it we were told that it was not in use due to the recent weather - however when we venured in the grounds of the chateau - it appeared by the negleted state of the area and masonry that the pool had not been in use for some considerable amount of time.
The staff were superb! The Chateau is luxurious and perfect for treating yourself for a night away. Be sure to have dinner, Food and service were both A+
Wonderful location in middle of Cotes du Rhones wine region. Beautiful, comfortable rooms in a building full of history. Price of breakfast.
The restaurant was excellent. The view overlooking the valley was beautiful. The sitting room/bar are had a lovely ambience. Checking was difficult as the receptionist did not speak English but we managed OK.
The authenticity of this Chateau was excellent. Enjoyed our tour by the reception staff. Very tranquil setting. Restaurant prices are very high.
This ia a beautiful Chateau , and i would recommened it highly . Agnes and Anna at reception made us feel most welcome .The room we had was wonderful with 4 poster bed , it was extreemly clean and well equipped. The restaurant was good but quite expensive so we could not eat in every night.We stayed for 8 nights but maybe if we go again 3/4 nights would be better. the swimming pool was cold but it was end September.
Exelent romantic Chateau/hotel for relax and confort and enjoy. Staff is giving real good service. Nothing
Generaly convenient locacation Staff at this location not very professional, provided rooms that were not ready for occupation and not concerned when this was pointed out .Reluctant to provide safe internal storage for bikes dispite requesting this when booking . "Special meal" not available. Wine of the month unavailable alternative served without comment or apology .Accomodation requiring update bathroom "shabby" with bath nothing more than a shower despite sufficient room for normal sized bath .
Easy Accesss No
The rooms could be a little bigger, but having said that there was three of us and a baby.
Ease of finding and good parking The room was much too cramped and the meal was very poor. Staff were over-occupied with a large group for dinner.
Rooms are conformable. Restaurant is nice. Garden is nice as well. On checkout, they printed out dinner's bill with more than half things we didn't have previous night. They added wine, water, sweet buffet and more.
The staff was very good, they took the time to tell us whatever we wanted to know. The room was very comfortable and quiet.The parking on the street was very easy and the access to the highway was very good. Excellent location. The bathroom was ok but the shower stall was small and the door didn't work well. The free WIFI was a problem for the three days that we were there but the owner tried to rectify the problem without success but he tried hard.He was having an expert in the day we left.
Well laid out, up-to-date rooms, helpful staff, friendly environment, good parking available near by, good pricing, clean.
Very pleasant atmosphere. Staff helpful and kind. Relaxed and comfortable stay.
very helpful and informative staff; charming setting shower fixed on wall at 5ft.6ins high; I am 6ft.2ins..
Very good location, "near to everything". Fine breakfast.
The staff was great! Very helpful especially about accommodating our late arrival and parking. Very friendly night and morning staff! statue at the front greeting guests
The position to tourist attractions was good.Good eating for night meals around hotel.The market outside the door on a Thursday was a bonus
The hotel was very comfortable, well decorated and furnished. Although the buffet breakfast was generous and varied, some fresh fruit would be welcome. They need to ensure that the taxi firms they contact on behalf of guests are reliable.
friendly service, once you found the hotel pleasant, central location, clean rooms
Great Location, Very good service Small room, shower and plumbing very old!
Staff was very responsive. After first night we reported shower drain was draining slowly and staff rectified it that day.
We enjoyed our stay very much. Our room was big and comfortable as was our bathroom. Great location. We would gladly stay here again. They were in the middle of some construction, but it really did not affect our stay.
Friendly staff and comfortable room I thought the access to the hotel by car was a little 'tight'
Hotel receptionist was very helpful Decor needs updating
location, older style atmosphere of hotel. Price-a bit expensive.
Breakfast was good in a pleasant courtyard Hotel is under substantial construction. It will be lovely when finished, but our room was very dated, and not good value for money.
Great location, within walking distance to major tourist attractions and Roman ruins.
Family-operated(probably) and welcoming hotel. Some parts are under renovation.
Friendly, helpful hotel staff.
Very clean room in a delightful quaint setting yet we had all the most modern amenities. Very good breakfast.
The room originally booked was substandard. However, with a small additional payment we were up-graded to a more acceptable room.
The location was very good since it was near the highway. Made it convenient to drive to other destinations.
This is the poorest hotel I have ever stayed in. The room was dirty the whole hotel is in very poor condition and despite complaining no one offered to make any reduction in our bill I would never recommend this hotel to anyone.
It was not too large(and therefore impersonal) so 'small & friendly'. Also an easy stroll into the city centre and I also enjoyed the rural walks from the hotel in the opposite direction. The breakfast was excellent value. We stayed 4 nights and would have liked a little more wardrobe space as we were attending a wedding. A set of drawers for shirts, socks and underwear instead of shelves would be better. Only one towel per person is inadequate and shampoo was not provided.
Easy access, big parking lot, friendly staff, swimming pool (small but in good condition), restaurant and breakfast ample opening hours (7-10 am/pm). Restaurant prices high in comparison with room prices, poor breakfast, noisy air conditioning in room, small bathroom without hair dryer.
Friendly service, parking availability, and proximity to shopping and city sites without being in an overly-populated and busy area of town. It was a 15 minute walk to the city core, ten minutes to the Roman ruins. The hotel Owner was a pleasure to speak with and learn from. The attached restaurant was also good quality food and not overly expensive. Breakfast for 9 Euros was not worth it, and the closet bakery or market was a 15 minute walk away. With no mini bar (fridge) to keep juice or meats/cheese, there isn't much of an option for breakfast. Appreciating the fact that my visit was off-season, it was still a pain in the butt to have the front door of the hotel locked and front desk unattended during the day.
Very clean, very good food, helpful staff. Very good value. Door fittings rather poor, decor rather tired.
It was quiet although near train station. Aircon worked fine. Not in the city center
Easy to find because it was near the train station. It was clean and had a decent breakfast. Staff was helpful
The staff were all very friendly and welcoming. The garden and small pool were very peaceful and relaxing. Our room, a standard double, was very small. The bathroom was tiny and there was no light in the shower, or anywhere to put shampoo, shower gel etc.
Handy for station and not too far from town.
It was quiet It is in dire need of a full refurbishment and the pool area needs attention
The staff were very helpful and friendly, they even cooked us a steak when we arrived at the hotel one night after the kitchens had closed.
It had a small swimming pool set in a private terrace. Also had secure parking. Noise from the train station opposite, however not too intrusive.
Fantastic location and views Service was a bit half hearted on occasions. Steep climb both to the hotel and within the hotel to the terrace.
Excellent service in peaceful surroundings with a superb menu.Room 7basic,(e.g. hairdryer non functioning,and drainage in shower caused flooding)but quite adequate
Helpfulness of staff
Building was an old mill which has been well converted.As weather was good ate all meals in open courtyard under trees,which had expensive feel with good tables,directors chairs,canopys and shrub filled urns. Although hotel is in village and 5 miles from town car (hire) is essential. The open air restaurant was in front of hotel, sometimes diners can be heard quite late. As a top gourmet restaurant the food is expensive, especially with strong euro, e.g.min. £100 per night for 2. But one has choice to eat outside the hotel, although there is limited choice locally.
Nothing. Glass floor with a look at the cave. Staff could not help with internet connection (Internet had been stated on web). We never got it in fact. Poor English. No electricity sockets in the room. Fortunately we always have a t connector and used the fridge socket. Hotel is positioning itself as a gastronomical one but nothing exciting except the prices. We had a strong feeling of being overcharged for at least 30% for meals. Breakfast (very poor one): price was different from the published on Web. On the web it was 10/person they have charged 15. Robbery.
The location , the staff and the food. The room was fine but minimal-less comfort than the quality of the restaurant would suggest but also was correctly priced
Very professionally run hotel with outstanding restaurant.There is a garden and pool. Easy access to touring the vineyards of the southern Rhone.
We like to stay in a gourmet place - the hotel is ok but the restaurent and the food is fantastic
nice staff nice atmosphere room not very good for price AC totally insufficient
Beautiful castle setting with formal enclosed garden, pool and elegant public rooms and very good interesting food.The staff were attentive and pleasant. The 'standard' bed room however was small and expensive and the air conditioning which had broken down the previous week was not fixed during our 3 night stay though we were given a fan. In the end we slept with the windows open and the moonlight streaming in which was romantic if not entirely restful. The standard 'continental' breakfast in the hotel which is not available in the room covers 'american coffee' or tea but amazingly the hotel charges extra for cafe au lait for breakfast on top of the 19 euro per person breakfast charge This must be unique in France if not in the whole world so we didn't notice it until we got our bill and found seven cafe au lait listed (at 6 euros per cup) The receptionist did take some coffees off the bill when we expressed our surprise . However it left a poor impression and the hotel should change this policy
The hotel was trés bien.
It's relatively cheap (compared to other hotels). And just do not expect anything special. Cheap is cheap! It's a bit filthy.
Very cheap hotel with everything you need for spending a night or two. Free parking and internet is a nice addition!
Basic but very clean None
We had a lovely meal in another hotel along the road our night at the hotel was fine and breakfast was good all very basic but good would stay again
Excellent reception, personalized greeting, good availability of staff
Location and proximity to ampitheatre, shops and restaurants. Availability of secure underground parking approx 400 yards away. Very uncomfortable nights stay with no air conditioning, no fridge in room, and no tea/coffee making facilities in room. Fan in room pretty ineffective. Difficulty of vehicular access.
We really enjoyed our stay.
close to the centre parking far from the hotel
good locaton road noice when window was opened for freshair
After we found the hotel and walked up to our room with 25 kgs of lugage, we walked around the city and enjoyed. We must say, the best was the breakfast. Very good one. No
Great central location garage to store our bicycles very helpful staff One room had slight problem with constant flushing toilet
The hotel has an excellent location, within the city center, very good place to stay while visiting the Orange. The rooms were clean and comfortable. Exactly what I was expecting. Everything was at least fine.
Terrific location, and the confiture at breakfast was homemade and to die for! Noise in courtyard from local brasserie.
Free internet, good location, friendly staff, best breakfast I had in France
good stopover hotel, easy to find and near the weekend market. make sure you arrive before the 22.30 curfew, or call ahead. This is more like a B&B than a hotel and the owners go to bed.
clean room, nice view from third floor, friendly staff little bit small room