Pros (+) ALWAYS 100.00 deposit, than takes many days to reverse charges
2 stars
SureStay Hotel by Best Western Ukiah
Photos of SureStay Hotel by Best Western Ukiah
Overview
Welcome to the SureStay by Best Western Ukiah in beautiful Ukiah, California. Nestled in the heart of the Ukiah Valley, our hotel is within 30 miles of over 50 wineries and under 10 minutes from Lake Mendocino. Also nearby are the Adventist Health Ukiah Valley Hospital, Mendocino College, Superior Court of Mendocino, County & Sheriff office, Ukiah High School, Ukiah Golf Course, Ukiah Fairground, Ukiah Speedway, Grace Hudson Sun House Museum, Ukiah Municipal Airport, and the Coyote Valley Casino. Our location is ideal for the traveler who wants to unwind after a long road trip on the US Highway 101 with shops and restaurants within walking distance. Enjoy the outstanding service and amenities including free continental breakfast, a business center, pool & spa, and guest laundry. Free Wi-Fi throughout our hotel lets you stay connected while you relax in our well-designed rooms and public areas.
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Amenities at SureStay Hotel by Best Western Ukiah
- Outdoor pool
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Shower chair
- Adapted bath
- Lowered sink
- Toilet with grab rails
- Upper floors accessible by stairs
- Designated smoking area
Services and conveniences
- Conference rooms
- Business center
- Car rental
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
Bathroom
- Raised toilet
- Shower
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
General
- Family rooms
- Seating area
- Hardwood or parquet floors
- Interconnected room(s) available
- Sofa
- Telephone
- Mountain view
- Pool view
- Storage available
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Dining area
- Dining table
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Outdoor pool
Parking and transportation
- Airport shuttle
- Free parking
Bedroom
- Socket near the bed
- Alarm clock
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Things to do
- Gift shop
Family friendly
- Complimentary breakfast
Reviews of SureStay Hotel by Best Western Ukiah
7.9
Good
388 verified ratings
Wonderful
130
Very good
71
Good
74
Okay
46
Fair
26
Mediocre
18
Poor
23
Summary of reviews
Guests say
Overall, guests appreciated the clean and spacious rooms, as well as the comfortable beds. However, many reviews mentioned the noise from the nearby freeway and some issues with cleanliness in common areas. The breakfast received mixed reviews, with some guests finding it just okay.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
8.1 out of 10
295 reviews
7.3 out of 10
40 reviews
8.8 out of 10
2 reviews
6.4 out of 10
4 reviews
All reviews
Pros (+) EVEN THOUGH THE MOTEL IS RIGHT NEXT TO HWY 101, IT IS A VERY QUIET FACILITY.
Pros (+) The beds were very comfortable, pet friendly.
Cons (-) Too close to the highway, very noisy.
Pros (+) Good price for clean room
Cons (-) Breakfast was just ok
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a complimentary breakfast that has been praised for its quality and variety by many guests.
Are the beds comfortable at the hotel?
While some guests found the beds to be uncomfortable, many others have complimented the hotel for its comfortable and spacious beds.
Is the hotel's pool area well-maintained?
The hotel's pool area has been described as clean and relaxing by guests, although some mentioned that it could benefit from some improvements.
What are the parking options at the hotel?
The hotel offers free parking, but some guests have mentioned challenges with parking, so it's advisable to inquire about parking arrangements upon arrival.
How is the cleanliness of the hotel's rooms?
Guests have praised the hotel for its clean and spacious rooms, although a few have mentioned specific cleanliness concerns that may need attention.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Highway
Several guests noted that rooms facing the highway experienced significant noise from passing vehicles, so consider requesting a room away from the highway for a quieter stay.
Check Tub Stoppers at Check-in
Note that tub stoppers are kept at the front desk, so ensure you inquire about this upon check-in to avoid any inconvenience when using the bathtub.
Consider Bringing Your Own Towels
Some guests mentioned that the towels provided were not up to standard, so if you have a preference for softer towels, you may consider bringing your own for added comfort.
Request Ground Floor Room for Convenience
If you have heavy luggage, consider requesting a ground floor room as some guests appreciated being moved to a ground floor room for ease of access with their bags.
Be Mindful of Noise Levels
Several guests mentioned that the hotel is located next to a freeway, resulting in constant vehicle noise, so if you are sensitive to noise, it's advisable to be prepared for this during your stay.
Check Room Amenities
Some guests found the rooms to be a bit sparse, so it may be helpful to check the room amenities and furnishings to ensure they meet your expectations before your stay.
Verify Hot Tub and Spa Tub Availability
If you are specifically interested in using the hot tub or spa tub, it's advisable to verify their availability and condition with the hotel before booking, as some guests had mixed experiences with these amenities.
Consider Bringing a Night Light
A few guests noted the absence of a night light in the bathroom, so if you prefer having a night light, consider bringing one along for your stay.
Check Breakfast Timing
If you plan to have breakfast at the hotel, consider arriving early as some guests found limited options and availability when arriving closer to the end of the breakfast timing.
Be Prepared for Limited Parking Maneuverability
Some guests found the parking situation challenging, particularly with regards to maneuvering, so be prepared for potential parking difficulties during your stay.
Location
1720 North State Street, Ukiah, CA 95482
What's nearby
- Redwood Empire Fairgrounds0.6 mi
- Ukiah Municipal Golf Course1.5 mi
- Grace Hudson Museum1.8 mi
- City of Ten Thousand Buddhas3.7 mi
- Mendocino Transit Authority4.3 mi
- Cow Mountain Recreation Area6 mi
- Nelson Family Vineyards8.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about SureStay Hotel by Best Western Ukiah
Low season | October |
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High season | June |
Average price (weeknight) | $92 |
Average price (weekend night) | $89 |
When to book a room at SureStay Hotel by Best Western Ukiah
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.5 |
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Distance to city center | 1.6 mi |
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