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Less than impressive. First time with Alaska. Actual Alaska flight was great. Your regionals left much to be desired.

Snarky unprofessional attendants on the regional flights.

The time!!!

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Friendly crew

Having to pay extra $$ for seating and not enough together

Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.

The crew at the gate as well as the crew on the plane were excellent and very helpful. The gate crew made rerouting very easy.

The 3 hour delay made for an exceptionally long trip. Delays are so very common on United; especially when connecting through O'Hare.

Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.

I arrived at my destination

AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.

The crew was excellent, timing was superb,

Delayed flight.

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.

Very nice gate crew Very efficient boarding Very quick and efficient takeoff

No electronic check of boarding passes Flight attendant somewhat responsive

Smooth

Great crew! On time professional

Food average,

I am pleased with all aspects of the flight and crew!

Great experience. Wow, fantastic flight attendants. Wish I could always fly Alaskan.

Not a thing.

I got there 20min late but I got there

twice now my bags have been lost leaving seatac IN A ROW!! the small plane that I was on was leaking condensation directly onto my lap for the hole 3hr trip. when I told the stewardess about it (before take off) she then brought me 1 yes 1 napkin and said "this should help)... (-_-) really? I will think twice before flying with this airline again

So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful.

Wifi

Delayed boarding and agent confusion.

Leg room, good customer service

I got home safe and on time