Overview

Sheraton Universal Hotel

333 Universal Hollywood Drive, Universal City, CA 91608, United States
+1 818 980 1212

$249+

Check in
Check out
Rates

Overall guest ratings

7.0/10 Good
Based on 2,005 reviews
See all reviews

Review highlights

  • 8.6
  • 8.0
  • 4.0
  • 3.9

Good to know

  • Wonderful sightseeing

Nearby

    Show all

    About

    A business and leisure hotel in LA's entertainment capital—next to Universal Studios Hollywood in Hollywood Hills—we host reality shows, musicians visiting the Hollywood Bowl or The Greek Amphitheatre, and stars from film and TV at NBC Universal, Disney, and Warner Brothers. We're pleased to offer over 30,000 square feet of state-of-the-art meeting space, enabling us to fulfill your needs for any event. Then, during downtime, Sheraton Fitness and our attractive outdoor pool make it easy to enjoy this home away from home. Our 457 guest rooms boast great views of Universal Studios or the Hollywood Hills from our 20-story tower. Our pool and spa are closed for renovations until summer begins; alternate arrangements have been made so that guests can still enjoy a refreshing swim.

    Less More Starwood Hotels

    Amenities

    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Cribs available
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Parking (surcharge)
    • Wedding services
    • Internet
    • Wi-Fi
    • Laundry facilities
    • Spa
    • Indoor pool
    Less More
    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    7.0 Good
    Based on 2,005 reviews
    • 8.6 "Location is great."
    • 8.0 "Great service."
    • 5.2 "Average cleanliness."
    • 5.0 "Average amenities."
    • 4.0 "Vibe wasn't good."
    • 3.9 "Breakfast is below average."
    • 3.6 "Not very comfortable."
    • 3.6 "Value below average."
    • 3.4 "Rooms are not good."
    View all review categories

    Overall Rating

    7.1 Good
    Based on 481 reviews
    • 8.5 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
    • 7.9 "Good service."
      8.7 "87% found the staff to be very friendly."
      9.9 "99% were happy with the shuttle service."
      7.3 "73% thought the service was very professional."
    • 5.3 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      5.4 "54% thought the cleanliness of the hotel was average."
    • 5.1 "Average amenities."
    • 4.0 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
    • 3.8 "Breakfast is below average."
    • 3.8 "Rooms are not good."
      0.7 "93% complained about the bathroom."
      0.2 "98% thought they were poorly maintained."
      4.9 "51% didn't like the uncomfortable beds."
      2.5 "75% said rooms were small."
      2.5 "For 75%, the rooms looked old."
      0.3 "97% were disappointed with the minibar."
      0.0 "100% criticized the small bathroom."
    • 3.5 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."
      2.5 "75% said rooms were small."
      3.9 "61% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
    • 3.5 "Value below average."
      2.3 "77% thought it was overpriced."
    View all review categories

    Overall Rating

    7.0 Good
    Based on 1,443 reviews
    • 8.8 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.5 "Good service."
      8.6 "86% found the staff to be very friendly."
      9.9 "99% were happy with the shuttle service."
    • 6.1 "Food is average."
    • 5.5 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      5.1 "51% thought the cleanliness of the hotel was average."
    • 4.1 "Breakfast is below average."
      2.1 "79% said the breakfast was too expensive."
    • 3.8 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 3.6 "Not very comfortable."
      2.1 "79% said rooms were small."
      0.0 "100% criticized the small bathroom."
      3.8 "62% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
    • 3.6 "Value below average."
      2.2 "78% thought it was overpriced."
      0.9 "The price was too high for 91%."
      2.1 "79% said the breakfast was too expensive."
    • 3.2 "Awful rooms."
      0.8 "92% complained about the bathroom."
      2.1 "79% said rooms were small."
      0.2 "98% thought they were poorly maintained."
      2.1 "For 79%, the rooms looked old."
      0.0 "100% criticized the small bathroom."
      0.1 "99% were disappointed with the minibar."
      2.6 "74% found problems with the furniture."
      0.0 "Air conditioning was criticized by 100%."
      2.9 "71% said the bathroom was dirty."
      0.0 "100% had problems with the shower."
      1.9 "81% thought the tv was sub-standard."
    View all review categories

    Overall Rating

    6.3 Good
    Based on 60 reviews
    • 8.5 "Location is great."
    • 8.0 "Great service."
    • 5.2 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 3.9 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 3.4 "Value below average."
    • 3.2 "Awful rooms."
      2.1 "For 79%, the rooms looked old."

    Overall Rating

    7.7 Good
    Based on 20 reviews
    • 8.4 "Location is great."
    • 7.8 "Good service."
    • 3.6 "Rooms are not good."
    Good to know
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent Reviews

    More
    More

    Close
    Would you like to save as your currency permanently or for this visit only?