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Nothing! When we go there the sheets were dirty and they had blood on the door. We asked to change rooms but were denied, they did change sheets and wipe up blood. When we were taking showers to goto bed I noticed the bathrooom window would not lock and had the screen cut like the room had been broken into. Asked to change rooms again. After being told no and arguing with me they finally switched rooms. The new rooms bed wre dirtier than the first. Notified the night clerk and was told deal with it. They would not give me the managers or owners name or phone number. So we had to switch hotels at midnight, and the would not give us a refund. We do have pictures and are filing a formal complaint.
The gentleman at the front desk was very friendly and helpful upon check-in and the staff in the morning was friendly and polite in the morning during breakfast. would definitely stay here again.
Very attentive staff, really clean rooms and excellent breakfast.
The continental breakfast was good and staff provided a variety each day, staff were accommodating and helpful. Housekeeping came too early to clean room and the garbage cans are too small.
It was modern and clean. It had a nice exercise room, but some of the equipment didn't work properly. 1) Hard water with shower head now working properly. 2) Uncomfortable pillows, blanket and bed 3) Hard to control room temperature 4) Noisy air conditioner 5) Could not make cellular calls within the building 6) Frustrating internet log-ons
staff was very helpful and able to help. No.
location & cleanliness pillows were TOO hard
the hotel over charged my credit card and had to go back and correct it, which of corse did not go back on my card until the next week. I'm a single mother and really put a kink in the trip
Rooms are clean and spacious. We liked the refrigerator and microwave in the room. The hotel was near restaurants and Walmart. The breakfast buffet was ok. The room walls are paper thin. We can hear the other guests talking and laughing. We couldn't hear the conversation, per say, but, we knew they were having a conversation and laughing. House keeping knocked on our door at 9:00AM. Check out is at 12.
I've stayed at Hampton Inn hotels before so I knew already to expect a higher level of service and accommodations. I was very surprised and how wonderful the Hampton Inn in Uvalde is though! It was super clean, spacious, courteous staff. Overall awesome!
New, modern, clean, well-kept, with a location very convenient to several restaurants. Great breakfast, too. Liked everything about it. Great stay for the price, too.
Room was extremely clean and spacious. Bathroom was a bit on the cramped side. AC blew cold air but at a low fan speed which took forever to cool the entire room off.
Location ok. Staff friendly. Room looked worn and old. Musty smell. Mattress was very worn and broken.
State park was Booked so needed a place to sleep . Geting back from State Park was a quick Drive and shower was Large and Parking area very well Kept . I will Return again next month now that I know Hotel is Avalible for a great Price and served for my Basic Needs . FYI also mini Fredg. And Micro . All posssitive here
really nice staff and perfectly good place for the night
That every morning they come and clean the room. That it is close to an HEB and a beautiful park for the family to enjoy.
Location A/C unit was loud. Bed was not comfortable. TV was not good
When a person only wants to pay $--- for a one night stay @ the last min in the middle of the night in a TOWN of 8,500 this was the best darn place out there the staff where just as nice & pleasant even for the middle of the night Eish I could have set the ac @ 40 degrees but then again I can't get my home one to do it either these dang hot flashes & menopause will be the death of me but that ac ran just fine @ 65 degrees coulda hung a fresh skinned dear in there if'n ya needed
Ceiling over bath tub falling in with MOLD
For the price it is ok. Can't expect too much! The AC was cold the location is perfect. Furniture is outdated as well as tv. Yes, I would stay there again.
The location was 10 minutes from the location I needed to be at everyday. The staff could not be any nicer. Will stay here every time I visit uvalde Texas. Thank you for your hospitality. No
Location I stayed there for 3 days but I was later charged for a 6 days stay. I had to Go to my bank and cancel my card to stop them from charging me even more.
the hotel is a very old hotel and the staff were not very helpful. I reserved a king with a sofa and got a smaller room when i checked in and they couldn't accommodate me with the right room. Do not recommend this hotel at all.
Price is very reasonable and fast check in. Location is in middle of town so easy access to everything, Warning! Our room was on outer left side at end. Early in the morning the business next door uses some kind of machine that is extremely loud and will wake you. It sounds like a motor going on & off! Horrible experience having to hear this!!!