Pros: The owners felt like family. So accommodating!
Cons: A little muggy in the room
Pros: It was amazing hotel with very friendly personal! The place is very close to the beach and restaurants.
Pros: Great location, owners give you a really welcoming feeling. When around again I will make sure I book this place. Very spacious room/apartment.
Cons: Nothing to add here...
Pros: The staff were extremely kind and helpful. We were moved to a larger and more spacious available room. They also helped us organise transport to any excursions. Very close to restaurants and a few ...
Cons: Perhaps more facilities, a pool maybe?
Pros: The owner (Marcos) was very helpful and friendly person. To get sim card , change money, get bus and Taxi. He can manage everything. The place is very nice, it is built with a Lot of love and Good ...
Pros: Excellent family-run hotel with clean and well equipped rooms, nice garden and excellent food! Regularly changing breakfast, excellent coffee, awesome dinner (thanks to Manuel the cook). The endless ...
Pros: Loved the staff. Marcos and Magdalena were very kind, attentive, funny, helpful in finding places to go (even passed midnight), cook very delicious (not forgetting the chef), helpful in finding lower ...
Cons: Only thing was that we could not stay more days. One improvement could be => it would be nice to make the wifi reach every room in the building.
Pros: Everything was so awesome, that you need to go and visit this hotel
Pros: There is a nice hotel and the hosts Marcos and Magdalena.They helped us a lot with everything: excursions, food,transportation,etc.They were for us like a family! When we went to a fishing - I still ...
Cons: cons - every evening across the street - there was a pretty loud music till 10.30 pm, but usually I going to bed close to a midnight so wasn't so bad for me.
Pros: definitely location, price, cleanliness, bed, air conditioning, bath and of course nice hosts
Cons: No wifi in my room #3 , but it was not a big problem for me, I went out to the garden and the signal was excellent.
Pros: Really enjoyed our 12 day stay! Drinks were strong and excellent. Wait and service staff was excellent. Resort will be undergoing a renovation over the summer.
We met several couples that had been there many times before. Beach front was amazing and the sand was very soft. Would definitely go again!
Pros: Service was excellent!
Cons: Electrics issues with spotty power on last day prompted us to check out early. Food was decent but wish there were more space at the specialty restaurants.
Pros: Great service. Beautiful accommodations and grounds. Beach was long, clean and deep, with plenty of chairs. Pool also had many chairs. Food was very good. We've been to other AI in PC and this is still the best.
Cons: Absolutely nothing
Pros: The place was a higher quality than most of the resorts in Punta Cana but only slightly higher cost. It was clean, food seemed a little better and staff was friendly.
Cons: As far as the all inclusive part, they could have more activities. Also I always hate dressing up in long pants and long sleeve shirt when it's 95° out (we were even told for one restaurant we needed a coat so we skipped it). For casual dining food is very limited. My biggest complaint is the beds flat out hurt. They room was beautiful but I couldnt get a good night sleep because the bed left my back in pain.
Pros: We were there to celebrate our anniversary. The room was nicely set up with champagne, fruit, etc. Several food options. Friendly staff. Enjoyed the swim-up bar. Very comfortable "bed-style" lounges on the beach.
Cons: The pool closes ridiculously early (6pm). Although the ones you were able to find were friendly, there was not a lot of staff around. It seems that unless you're in the Excellence Club (which costs more) you don't have anyone to help you with a beach chair or to take orders while you're on the beach. Had to set up our own pool and beach lounges, had to go into a room to get towel myself, etc. The facilities are a little shabby/worn. For example, the jacuzzi tub in our room appears to be pretty old.
Pros: Beautiful resort and grounds. We had a swim out unit that was wonderful so we were right next to the pool. The staff was very helpful. The beds were very comfortable. I liked the beds because they did not have a pillow top. The restaurants were very good and you have lots of choices. We came to relax and that was what we did. One time my husband went to pick up his towel from his chair and take it back and the employee told him that was his job to put the towel in the laundry and my husband was on vacation and to enjoy it. We were very happy with our accommodations. They have activities if you chose to participate. The pool is like a long lagoon and the rooms surround it. We chose to be in the Excellence Club and felt it was worth the money. We were in Building 7 which was close to the restaurants, main lobby and pool so we liked the location.
Cons: The sand on the beach is hard to walk on and your feet sink in. It is very fine sand and not packed down. The entertainment is good but not great but that is not what we came for. You have to reserve your pool chair early in the morning and some people would put towels down and never come the entire day. I think the staff should monitor that.
Pros: This is one of the best resorts that I've ever been to. It was gorgeous, clean, and the staff was amazing. We already talked about returning next year.
Pros: Absolutely beautiful! The main pool was huge so there was so much space. The beach went on for miles and miles.
Cons: They need a dehumidifier for some of the rooms.
Pros: Outpouring friendly staff. Large, clean and comfortable rooms. Variety and quality of food. Check-in and check-out process. Cleanliness of resort particularly the beach and pool areas.
Cons: Lack in variety of nightly main evening entertainment. Lack of on-site beachfront water activities. Constant strong surf.
Pros: The beachfront location is beautiful. The grounds are very green and well kept. The pools are gorgeous. The staff is extemely friendly and very service oriented. They were always there to serve with a smile on their faces.
Cons: There is a lot between the "ocean front" rooms and the ocean. We had a view of the BIG palapa over the pool bar and a little bit of ocean view on the side. Because we were right over the pool bar, there was a lot of noise as people hung out and drank at the pool all day. I would recommned a room away from the pool... however because the pool bar closed at 6 pm, the noise died down after that.
Pros: Amazing location! Private beach just next to accomodation! Safe area and amazing friendly people! I would recommend this place to everybody! I was solo girl traveler and i felt very safe! When I ...
Pros: I liked how understanding and protective of their clients safety the staff was. The breakfast was ok, but would love to have had a hot one! But the place was welcoming, clean and private beach area.
Cons: The a/c didn't work in the common area. You can not use the kitchen facility to cook in the common area. And the water got turned off during our stay and we had to wait a hour or so before we ...
Pros: We switched hotel after q disappointing first 2 nights. Arriving here was supernice! Earlier checkin was not an issue and we had all help offered. Made our stay definitely very pleasant and we would ...
Cons: We didnt double check so we're the only ones to blame but we thought at a b&b all rooms standard have breakfast. Ours didnt but as mentioned that was on us to blame. If you want including ...
Pros: Right on the beach (private beach with deck chairs), walking distance to a supermarket and several restaurants but quiet at night. Impeccable rooms in a spotless apartment with everything you need, ...
Pros: A really nice and helpful couple there;hospitality!:) ... lovely little B&B located directly at the beach in Punta Cana (private beach also available). Had a great time, Thanks!
Pros: Very friendly and helpful staff. So close to the beach and a short walk to many restaurants and the market.
Cons: The only negative thing I can think of is the bed was very hard.
Pros: Great bed, air conditioning, nice flat
Cons: Horrible breakfast! Just 1 piece of some sweet roll for everyone. Glass of juice, small caffee. We were eating on our own. Private beach horrible. Smells bad, dirty beach. Beach 200m far away is ...
Pros: The staff was very accommodating. If I had a question or an issue they were quick to respond and resolve any concerns I had. The food quality of all of the restaurants except the Italian restaurant ...
Cons: Room service food and the Italian restaurant was awful.
Pros: the entertainment was amazing! lots of activities
Cons: no premium liquor; you have to buy the premium bottles you want to drink that kind of liquor
Pros: The staff was awesome
Cons: Terrible food and drinks. Staff were not friendly or helpful. Room was filthy, moldy, full of insects and no chance of sleeping at night with all the noise.
Pros: the building is great, the décor of the gardens fantastic. the walking areas to and from at night on canopies need more illumination.
Cons: I already talked to the new young manager and chef several times. only had a few dishes that were excellent. the food overall is mediocre touching on bad. I was locked twice out of my room , and when ...
Pros: Food, concierge, rooms, and friendly staff
Cons: Solicitors trying to sell boat rides, etc
Pros: Staff and food at the French restaurant was the best, pool and resort was very clean
Cons: Communication barrier with staff, sometime you would get turn down service in room sometimes you wouldn't xhale up grade way over rated ,concierge arlando put my friends xhale up grade money in ...
Pros: Nice place. Party everyday.
Cons: The food doesn't worth it... The chef doesn't know his thing, or most of it. Spa services are 3 to 4 times too expensive
Pros: The resort was really nice.
Cons: The casino was small
Pros: Everything was great.
Cons: Nothing at all!
Pros: Amazing hotel...spectacular food...best customer service
Pros: I went with three other people. We were greeted wonderfully. The person at the reception desk was courteous, professional and friendly. My boyfriend and I had reserved a one bedroom suite as well as my friend and her boyfriend. We each received a two-bedroom suite. It was beautifully decorated and arranged. However, we were expecting them to include the exact same things since we did make the same reservations and we received the same suite type. My suite included a waffle maker and their room did not. They had A POT, My suite did not. My friends master bathroom's toilet was clogged. She called reception and they sent someone to fix it right away which is great, however that is not something anyone should have to deal with on my vacation. There was no tub in the master suite which is fine because we prefer showers. The shower had glass doors that didn't really close. when showering, a lot of the water would end up outside the shower so the floor was constantly wet. The bathrooms from both suites was missing the hand and face towels and when we asked, we were told they weren't available at that moment. Since we booked two separate rooms, we would constantly call each other through the resort phone in order, for example, to meet up in the morning for breakfast, etc. There was only one phone and it was located in the dining area. It was inconvenient especially during the mornings to have to get up from bed and walk out of the room to another area of the suite to answer the phone, one of those phone calls coming from reception. My friends suite was also missing an ironing board, My suite had it. When I did my research on the resort, it stated Wi-Fi was included. This is not the case. Yes there was free Wi-Fi in the common areas but the suite’s Wi-Fi had to be paid for. The resorts information should’ve stated ‘Limited Wi-Fi’ or ‘Free Wi-Fi in common areas’. On our first day we were exploring the hotel and unbeknownst to us, we walked into the area where guests are signed up for the VIP membership. We were treated rudely by one of the managers. With an attitude, he said that it was the VIP area and just looked at us, expecting for us to "get the hint" and leave. One bad experience like that pretty much dissuades a person from not only becoming a member but to never visit the resort again. The buffet food wasn't all too bad, it just needed more of a selection. There were two restaurants where we made reservations, Sushi and Italian. The Sushi restaurant was located in its own small place, the Italian was not. It was located in an area belonging to the buffet, which I felt was not very "exclusive". Being a "Boutique" resort, I imagined more attention to detail and better attitudes towards guests.
Cons: ONLY GOOD THING ABOUT THIS TRIP WAS THAT IS IN BEAUTIFUL PUNTA CANAA
BARTENDERS AND WAITERS WERE AMAZING
*LIMITED FREE WIFI (ONLY IN THE LOBBY AND BEACH AREA NOT IN THE ROOMS )
*IF YOU'RE NOT VIP 1 BEACH BAR
*LOOK OUT FOR NASTY MANAGEMENT THAT WOULD GIVE U A BAD LOOK AND NASTY ATTITUDE IF NOT A VIP MEMBER
Presidential Suites Punta Cana - All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages, and volleyball, plus activities like scuba diving, snorkeling, and water skiing are nearby. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, detox wraps, and facials. Decadence-Buffet, one of 6 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. A beach bar and an outdoor tennis court are other highlights, and rooms at this all-inclusive resort offer conveniences like kitchens and washers/dryers.
Pros: Very good location right on the beach AC worked great clean room plenty of towels
Cons: Change the pillows
Pros: Just perfect! Right on the beach! Simple, convinient, close to everything, beautiful beach, super safe!
Pros: Great Location, clean.
Cons: Cash only including $300 of deposit, no card terminal in the property. Booking.com says 'You will be charged a prepayment of the total price in the 5 days before arrival' while the owner ...
Pros: Location direct on the beach:)
Cons: In the terras is not lamps and any seat
Pros: * Small but very nice and comfortable room, modern bathroom and kitchen equipment. * Amazing location: right next to the beach. * Very friendly host, helpful. * Internet connection is good even on ...
Cons: * No sea view - room had two small windows, and no terrace/place at the entrance even to have a rest. Sand everywhere because of this. * No place to dry clothes. Had to leave them in front of the...
Pros: clean, nice view
Cons: bed a little bit hard and no options to black out the room for sleeping
Pros: Location was great! Proximity to restaurants, markets, water and beach was excellent. A/C was excellent. There are several shopping malls close.
Cons: House keeping was not provided as stated. Little things like hand soap, wash cloths, dish washing soap were not provided. Not bad, but not mentioned in information on line and was an inconvenience. ...
Cons: Was not an ocean front apartment like the one I actually booked and paid for. The owner upon asking, took me out to the balcony on the side of the apartment and pointed at the ocean. Will not stay at ...
Pros: Location is very beautiful. It was next to sea. Hotel has it's own private beach. From room it's look like paradise. Local market is just in walking distance of 6 to 9 minutes. Staff(...
Cons: I got a corner room. On sunday reception is close. Before you go and enjoy LEARN Spanish. I don't know but i managed because my partner can speak little bit.
Cons: For the price per night, we would have expected a great service and were really disappointed. First of all we couldn't pay by card as their 2 card machines were somehow broken, so we had to go ...
Cons: No curtain shower no shampoo no hair dryer no bath robe no potable water to drink
Pros: Staff was friendly. Facilities were fair at best. No safe in room. No internet unless you say in the hotel lobby.
Pros: The only thing i like about the property was the size of the room.I had a junior suite, it was big.
Cons: I will never go back to that property again when i visit punta cana. The main reason was the water was salty, i couldn't brush my teeth with the water. The hot tub in the junior suite was dirty ...
Cons: The air conditioner did not work -no shower curtin- they switched rooms -the sink wouldnt drain never fixed. 3\4 of the menue they didn't have
Pros: The staff is really nice. The beds are very comfortable. The swimming pool is quite big.
Cons: A lot of things are broken: The windows of the room, the hair-dryer, etc. The price of the drinks at the bar are twice higher than in the rest of DR.
Pros: Location, Bed
Cons: Pool no available, Dirty and old towels, old furniture
Pros: Nice location
Cons: 1 day the cheff was not there and the food was not the same! But the next day the cheff was back and made it good again
Pros: This place should be avoided if possible.
Cons: The lock on the door didn't work and the shower nozzle was broken. The water had a bad smell. The receptionist was sleeping most of the time beside the desk so the security of the rooms was poor...
Pros: Beautiful Grounds. Good Dining room staff.
Cons: Lack of management. First night I arrived late & given a terrible room. Was told the hotel was full but room would be changed the next day. Got up late the next day & asked for the room change. The front clerk knows nothing except to play on the computer. He told me I would have to wait another day for a room change. I asked for a manager & at 6:00pm he was out but would be back in 30 minutes. An hour later I asked about the manager & now he was in his room sleeping. Finally got my room changed after a lot of hassle.
Asked for towels by the pool. That seemed to be a project. I think the guy went to an empty room to get a pool towel as it took about 15 minutes to get one.
I would not recommend this Hotel.
Hotel Merengue Punta Cana is a great choice for a stay in Punta Cana. Guests can indulge in spa services and enjoy Cajun/Creole cuisine at La Tambora, which is open for breakfast, lunch, and dinner. An outdoor pool and a poolside bar are other highlights, and rooms offer up nice touches like bathrobes and slippers.
Cons: Place needs quite some TLC. Club across the street can be loud.
Pros: Beach is close about 5 mins walk, so are several restaurants and shops. Owners were really helpful with every question we had.
Cons: Bathroom was really old, stinky and no hot water
Cons: Bathroom was unclean when arrived. TV did not work
Pros: The staff is great. Very good location, you can walk to everything, the beach is a short stroll away, restaurants of all kinds and prices, shops, excursions, taxis and nightlife are all at your ...
Cons: The big picture is great, the devil is in the details, I am used to a very different standard of cleanliness, the sheets smelled a bit sour in my first room (I noticed this at the beach spa as well ...
Cons: They write that room has bathroom, but it is a big lie. Accommodation has shared, dirty bathroom with cold salty water which smells.
Pros: The only good thing with this hotel is that is close to the beach, but so are most of the hotels in Punta Cana
Cons: Where do I begin! First of all there was no hot water! When we asked about it, the reply of the staff was that they have air conditioning so they couldn't afford offering hot water (?!). They ...
Cons: Every things is inaccurate very very poor service
Pros: Terrasse, kitchen, living room
Cons: Bathroom, the smell of water
Pros: -Nice owners :) Perfect location -The best holidays ;)
Pros: Very friendly owners Good atmosphere Good location; close to restaurants and beach Good value for money Would definitely recommend this place!
Cons: I do not understand the comments I have read on booking as I do not recognize most of them. Only thing that I could mention was that the room I booked was not available first night, but this was ...
Pros: I spent 10 days in Ross Sait apartahotel and I can't wait to go back again! It has the best value in Punta cana. Of course it isn't a 5 star resort , but if you want to meet local people and ...
Cons: Too many mosquitos but this isn't the hotel's fault, of course. The breakfast is ok, but it could be a little bit more and variable.
Pros: The bed not conformable
Cons: The bathroom not clean
Pros: The staff behaved friendly.we had free access to some fruits and juices. The beach was less than two minutes and hotel was very close to restaurants and grocery stores.
Cons: The water was awful and had very bad smell,there was a lot of noise around the hotel after 10 pm (even at midnight)
Pros: The girl that received us threatened us great, she made breakfast for us every day
Cons: It's not a hotel, not an apartment either. Hey rent you apartment rooms, first night was warm as hell(a/c didn't work) they didn't want to make a discount for that... there's a ...
Pros: The bed was ok we slept, misael, the guy who picks up from airport is the general manager, admin, and the one running the place was friendly and helpful. Air condition is good. Comfy. He even ...
Cons: Bathroom dirty. Broken door. Water smell really bad couldnt take shower. Need to use wipers. Water from botle to brush teech. Need much sh improvement and cleaness.
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