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When we arrived to the hotel, we were not registered. We had a copy of the confirmation and the person was nice enough to take us as walk-ins. Fortunately there was rooms available, if not we would had been without a room. There should be more responsibility when registering someone because you have to understand one needs a hotel room when away from home and we are trusting the website.
The air was cold, the rooms smelled clean, employees did their best to make it right. It was quiet, and there were tons of restaurants and entertainment near by. Carpet was so filthy, the bottom of our feet were black after walking on carpet. Lots of construction crews use this place to lodge workers. Pool was closed in July and also very dirty. Breakfast was very simple and in unimpressive. The coffe was cold. Also, seems some people actually live there.
Quit over all
I liked leaving. Bed bugs! Room 105. Stay away. One of my employees got bitten all over his shoulder. Blood on sheets next morning. He thought it was a tick because he killed one of them while scratching in the middle of the night . Staff vey rude. Family run. The mother is nice but the daughters are not, especially the taller one. Drug activity, police investigations, prostitution. Late night bottles being broken. This place is not good.
Extremely friendly staff. Lots if grass for my service dog. Remolded rooms. No protein for breakfast like hard boiled eggs or breakfast meats. I canot eat gluten. I went hungry.
Pool No fridge no microwave
We, my 3 kids, husband and I stayed here over a week. We met most of the staff and they were all nice except for one desk clerk. Rooms smelled bad. The pillows were bad. Sheets, tub, toilet, sinks, etc were clean and cleaned daily. There was a choice of bran flakes, cherios, and pre packaged muffins for breakfast. The same thing every day. We had to pay a fee for the dogs we have with us. Turns out we could have stayed at the Marriott down the streed for the same price.
The staff that work at the desk were very pleasant. Continental Breakfast was good. The room wasn't very clean which is the maids fault and the manager or someone who oversees these workers should make sure they are changing the sheets each time a customer leaves and make sure the bathroom toilet, tub and rest are cleaned. TV which I believe was suppose to have Cable was really crappy, not many channels to choose from and most were snowy :( Location was very good.
Everything went well with our stay..Staff was always there when needed and same with house keeping..Nice people over all..No bugs in the room at all and our dog got to stay with no questions asked..Had a microwave in our room that must be requested before getting there..
Close proximity to restaurants and shopping. The room was nasty dirty, dated and run down.
Front staff so lovely!
Bed and mattress were unclean. Very disgusting.
The room was clean and the layout was very modern and also comfortable. I like the desk set up, for working.The spaciousness and clean design of the room was very relaxing and peaceful. The staff was very professional and friendly. I wish the bathroom was a little more spacious.
The bed was nice and the bathroom was clean. We stayed in a non-smoking room, which still smelled like smoke. The hallway reaked of both cigarettes and marijuana. As soon as you step out of the elevator it just hits you, and the cleaning staff were listening to loud music on their phones in the morning which woke me and my husband up. Considering the fact that we were recovering from a long drive, we were very unhappy with the fact that it was easily heard through the door. Would not recommend for a family what so ever, not even for a traveling couple like us.